Tag: BIZ104

BIZ104 Customer Experience Management Solution

Subject Code and Title: BIZ104 Customer Experience ManagementAssessment: Customer ExperienceStrategy: Research Analysis Executive Summary:Nykaa has recently become the talk of the nation after the launch of its IPO and the great response it received has raised its founder Falguni Nayar to stand out as part of India’s special group of

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BIZ104 Customer Experience Management

Subject Code and Title BIZ104 Customer Experience ManagementAssessment Customer Experience Strategy: Research AnalysisIndividual/Group Individual ReportLength 1750 words (+/- 10%) Learning Outcomes The Subject Learning Outcomes demonstrated by successful completion of the task below include:a) Compare and contrast the emerging concepts and practices that shape the customer experience.b) Explore customer differentiation

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