Tag: customer experience management

TOU9162M Customer Service Management

University of Lincoln Assessment Framework Assessment Briefing Template 2022-2023 Module Code & Title:  TOU9162M Customer Service Management Contribution to Final Module Mark: 100% Description of Assessment Task and Purpose: You are acting as a consultant to a tourism organisation of your choice.  Identify a customer service managerial problem and write

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SITXCCS007 Enhance customer service experiences

Student Assessment Tasks Cover Sheet Assessment Task – Cover Sheet Student declaration To be filled out and submitted with assessment responses Student name   Student ID number   Student signature   Date   Assessor declaration Assessor name   Assessor signature   Date   Assessment outcome S NS DNS Resubmission Y

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