Topic Fundamentals of Real Estate Index Task 1: Recruitment and FAQs…………………………………………………..3 Task 2: Questions for Staff Training Sessions………………………………….4 Task 3: What’s gone wrong?…………………………………………………………7 Task 4: Complaints Process……………………………………………………….8 Task 1: Recruitment and FAQs To become a real estate salesperson you need to complete a National / New Zealand Certificate in Real