PPSM ASSIGNMMET 2 Guide
You will need to pick a topic from suggested list of topics on the assignment brief.
Please note that the information provided in this essay should be linked to your chosen essay topic (Refer to assignment brief for topics).
For this essay, you will be covering 2 learning outcomes
LO3- 50%: LO4 – 50%
Add Cover Page – Page 1
Add Topic – Page 2
I. Introduction (10%)
Introduction should give a clear information of what the assignment is aiming to achieve, also provide brief information about your chosen topic. You could add a brief scenario of a conflict situation (identify the type of conflict that occurred example interpersonal conflict) in a company of your choice (A good scenario will attract additional marks)
2. Main Body (80%)
What is conflict? Explain (Add reference)
Link information to chosen topic and provide an insight to conflict situation that could occur in an organisation of choice.
Explain the different types of conflicts.
Discuss with relevant examples the types of conflicts that could be linked to your chosen topic. Explain the stages of conflict (Points to be considered – Trigger, Assumption and Labelling, Attack and blame, Entrenched and Collison) and what stage should this type of conflict be managed so as not to escalate.
Discuss the impact it could have on an organisation if not well managed.
Define Conflict management (Add reference)
Explain conflict Management styles (Points to be considered- Competing, Collaboration, Avoiding, Compromising, Accommodation).
Define and explain conflict resolution (Add reference).
Explain how a manager can come to a resolution of conflict.
Define Coaching and mentoring. Explain how they differ from one another.
Identify and explain different coaching techniques. Discuss Coaching techniques and how it can benefit the organisation in order to improve performance of an individual.
Incorporate the GROW Framework Model or any of the coaching models discussed in class
Link the application of the model to your chosen topic.
3. Conclusion (10%)
Conclude with a recap of the main points covered in the essay.
4. Add reference list
- Minimum required- 10 references.
- Ensure to look at recommended texts, journals.
- Also add independent research on chosen topic.
- Be reminded to use the Harvard referencing system.
- Number all pages of assignment of work.
Be reminded to format your write-up, proof read and also add page number
