ASSESSMENT RECORD / FEEDBACK SHEET
Course: ICT60120 Advanced Diploma of Information Technology
Name: Student ID:
Unit Name and Code: ICTSAD609 Plan and monitor business analysis activities in an ICT environment
Assessment Task Number and Title: #2 Project
Due Date: Trainer’s Name:
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FEEDBACK
Signed (Trainer/Assessor) Date:
Course : ICT60120 Diploma in IT Networking
Unit Code and Name : ICTSAD609 Plan and monitor business analysis activities in an ICT environment
Trainer/Assessor :
Assessment item : #3- Project
Due date : Week2 (Extension upon trainer’s approval only)
Context and Purpose of the assessment:
This assessment will assess your skills and knowledge in the area of ‘ICTSAD609 Plan and monitor business analysis activities in an ICT environment’ unit. This assessment activity deals with the following elements of performance and critical aspects of evidence:
| Question | Element | Performance Criteria |
| Task1 | 1-3 | All |
| Task2 | 1-3 | All |
- The assessment tasks for the unit assume that you will work in the Information Technology industry. Case study used in this assessment reflect a workplace scenario.
- The student must have access to a Computer, Printer and Microsoft Office Suite Applications for doing the assessment for this unit.
- If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. If the assessment is not satisfactory, the trainer will allow one more attempt to the assessment item.
- The responses to assessment questions should be in your own words and examples from workplace should be used wherever possible.
- Include references for every resources cited.
Project:
This assessment task requires you to demonstrate the skills and knowledge to establish and manage Information and Communications Technology (ICT) business analysis activities in a medium-to-large organisation. You are required to read and understand a predetermined issue or situation and participate in a number of assessment activities. You need to complete the following activities:
- Activity 1: Plan and monitor two (2) different business analysis activities, including determining an approach and required processes.
- Activity 2: Determine business analysis deliverables, tasks and estimates
- Activity 3: Plan business analysis communications
- Activity 4: Plan the requirements management processes
- Activity 5: Manage business analysis performance
- Activity 6: Comply with organisational and legislative requirements
This assessment task will be completed at your workplace, online or in a simulated workplace environment prepared by your training organisation.
The student is required to read and understand a predetermined issue and/or situation and participate in the following assessment activities.
The predetermined issue and/or situation
Your organisation, ICS Technologies have got a contract from a Government body to create an online web portal for managing registration, applications and fee payment for registered trainers and assessors for training and education providers.
Your supervisor has advised you that the Government is currently using a web-portal that does not meet the following requirements:
- The web portal is quite outdated and does not use the current technologies and the capabilities available
- The web portal lacks a number of functionalities such as:
- Calculating and adjusting the 50% discounts to Government trainers and assessors
- Does not provide sufficient information to use the functionalities as there is no documentation for the web-portal
- Access to tools, calculators and documents that staff require to access daily is unpredictable and demonstrates a number of technical issues.
- No training provided or available for the current web-portal and using and understanding its existing functionalities
- No proper Governance model for the web-portal
- Poor and dated visual design for the web-portal
- The upload speed is extremely slow as it takes forever for the information to be loaded on the web-portal
- Security issues and certification problems as the current web-portal does not comply with the current website security requirements https://www.quicksprout.com/website-security/ and other conditions mentioned in the typical business requirements section under the “Business requirements documentation and information” heading.
- The theme/design of the portal is not suitable for a trainer/assessor registration purposes and does not base on earning maximum revenue in the long run
- The current web-portal is not currently on a reliable web hosting
- No integration with the social media channels
- There is currently no strategy for the web-portal and you will be asked to speak to the supervisor for all the following:
- Quick and easy development
- Choose the platform that supports all types of basics and advanced features
- Improve site maintenance
- Support developer community
- Design changes are easy and simple
- Should work well through a large number of extensions and plugins
- Integration with social media channels
- You are provided with numerical data and information on additional website issues and errors, as illustrated below:
The mentioned above are some of the reasons why Government advisors have lost their trust in the current web portal for trainer/assessor registration purposes.
Business requirements documentation and information
- It is a Government web-portal
- Your organisation has been selected after a comprehensive contract review process
- The web-portal should support calculating and adjusting the 50% discounts to Government trainers and assessors
- Does provide sufficient information to use the functionalities as there is no documentation for the web-portal
- Access to tools, calculators and documents that staff require to access on daily basis should be easy to use with no technical issues currently being noticed.
- Training should be provided or available for the current web-portal and using and understanding its current functionalities
- The proper Governance model for the web-portal should be made available in consultation with the Government body
- The visual design for the web-portal should be updated
- The upload speed should be improved
- Security issues and certification problems should be taken care of
- The theme/design of the portal should be suitable for a trainer/assessor registration purposes and should be based on earning maximum revenue in the long run
- The web-portal should be on a reliable web hosting
- Easy integration with the social media channels should be provided
- The typical business requirements for the web-portals should be fulfilled
The typical business requirements
| Category | Requirement |
| User Management | Registering new usersBuilding profile information on existing usersAccess controls via groups/roles |
| Personalisation | Capability for users to change colours/fonts/layoutCapability for users to change content selections |
| Marketing Features | Marketing/targeted marketing features such as banners, special offers, and pop upsFeatures that encourage stickiness (return visits by users), such as setting the portal as the default site in the browser, shortcuts/speed links to the portal from the browser, and regularly updated information feedsRating facilities (supplier scorecards, voting/polling systems, etc.) to encourage regular participation in the siteBranding via graphics/look-and-feel of the site |
| Collaboration Features | Email groupsChat roomsDiscussion groupsShared processes, workflows, and document flows |
| Information Management | Content-management features that allow users to upload content but ensure that content is authorised (where necessary) before it appears on site, and is archived, version controlled, and backed up regularlyEnterprise applications integration (EAI): integrating data and transactions from different parts of an organisation or across organisations, typically using XML, WebEDI, or database middleware |
| Internationalisation, localisation | Facilities allowing content translationPortal support of different character setsPortal support of different date formats and time zones |
| Security | Encryption of key data as required (such as encryption of sensitive data held within the LDAP or database, or data passed between the browser and the web server via SSL)Access control, restricting access to data and documents to those authorised to view themCross-authentication or single-sign-on mechanisms to prevent users from having to log on multiple times to access many sites/data sources |
| Other Requirements | Browser compatibility, PC configurations, screen resolutions to be supportedSearch technologiesNewsfeeds functionalityAccess to web servicesMobile/wireless computingOpenness (ability to integrate with many platforms and data sources) |
- The other issues related to web-portal mentioned through web-portal issues and errors should also be fixed.
Industry software packages
- The most current industry software packages should be used to develop the web-portal
Required hardware and its components
| Hardware | Minimum requirements |
| Computer | 4 GHz minimum, multi-core processor |
| Memory (RAM) | At least 4GB, preferably higher, and commensurate with concurrent usage |
| Hard disk space | At least 500 GB |
File storage
- 500 GB with the option of additional storage as required.
Activity 1: Determine business analysis deliverables, tasks and estimates
Activity context
In this assessment activity, you will be required to determine business analysis deliverables, tasks and estimates.
Description of the activity
Based on the previous assessment activity, you will be required to determine business analysis deliverables, tasks and estimates in this assessment activity.
You will need to demonstrate to your trainer/assessor and client that you meet each of the following criteria:
- Identify business analysis initiative and establish applicable organisational process needs and objectives
- Review organisational and legislative requirements, including standards, guidelines and processes applicable to initiative
- Define process requirements of business analysis initiative, according to organisational requirements
- Tailor approach to needs of specific business analysis initiative, according to organisational standards
- Engage with required personnel and determine how work will be completed
- Plan execution of business analysis activities according to organisational requirements
You must use the template below to complete this assessment activity. The word-limit is 300-600 words.
| How have you identified business analysis initiatives and established applicable organisational process needs and objectives? (50-100 words) |
| How have you reviewed the organisational and legislative requirements, including standards, guidelines and processes applicable to the initiative? (50-100 words) |
| How have you defined the process requirements of business analysis initiative, according to organisational requirements? (50-100 words) |
| How have you tailored the approach to needs of specific business analysis initiatives, according to organisational standards? (50-100 words) |
| How have you engaged with the required personnel and determine how work will be completed? (50-100 words) |
| How have you planned the execution of business analysis activities according to organisational requirements? (50-100 words) |
References:
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