BSc (Hons) in Business Management
Resit Assignment Brief
| Module Title | Personal and Professional Skills for Management | ||
| Module Credit Value | 20 | ||
| Module Level | 4 | ||
| Module Code | LSME402 | ||
| Academic year / Semester | 2026 Resit | ||
| Learning outcomes | Demonstrate an understanding of effective communication skills and how it can affect workplace behaviour.Apply knowledge and understanding of effective negotiation and influencing skills in order to achieve a pre-determined objective.Use a knowledge and understanding of conflict management to resolve a situation of conflict.Understand and use appropriate coaching techniques in order to improve the performance of an individual. | ||
| Issue Date: | This Week | Submission Date: | This Month |
| Assessor’s signature | Babalola | ||
Module Description
The module examines the personal and professional skills needed to successfully manage individuals in a business context. The role of people is critical to maximising performance, and therefore an understanding of how to effectively communicate and influence workplace behaviour is a fundamental skill. Managers also need to understand how inter-personal conflict arises, and an ability to coach and develop people in order to achieve a productive workforce.
Module Aim and Required Task
The aim of the assignment is to expose the students to the essential requirements of personal and professional development skills that managers need to develop and manage a business successfully.
- Assignment weight 100%
- Word count 4000 words +/-10%
- Learning Outcomes 1- 4
Assignment Task break down
Write a reflective account of any work based experience with a good linkage to two activities done in class that constructively and clearly demonstrates your understanding of how the lack of effective communication, negotiation and influencing skills can affect individual in an organisation. Students are allowed to attach their previous learning logs as appendices.
Write an essay to demonstrate your understanding of conflict management in resolving conflict within a team with reference to a conflict scenario with an understanding of the use of appropriate coaching techniques in an organisational context.
Completing the tasks
In order to complete the tasks, you will need to research different information from diverse sources such as textbooks, academic journals, articles and internet. You are also required to develop constructive analytical, critical and synthesising information processing skills.
Remember that analysis requires you to critically examine different aspects of a topic and identify important issues. You are encouraged to use the information provided in the assignment brief in your preparation and command verb usage as outlined in your Moodle Platform.
Referencing your work – Harvard referencing format
References to relevant academic theory and research findings should be provided and cited appropriately using the Harvard system of referencing. Example of this referencing style is as follows:
- Sillah, D. (2007) ‘Screening of TB in the Gambia’ Journal of Epidemiology, 1 (2), pp.34-56
Author/s name and initials are listed first, followed by year of publication in brackets. Then there is the title of article and the journal where article appears, which is in italics. Finally, state the volume and issue number (in brackets) along with the pages where article can be located. Include at least two in-text citations and references in each assessment criterion. Further information on the Harvard System of referencing is on your Moodle
Platform. Note: Do not use Wikipedia, tutor2U or non-academic website as a source of reference.
Academic Malpractice
You are required to work independently when preparing this assignment and you are reminded of the need to avoid the risk (intentionally or unintentionally) of committing academic malpractice. In particular, presenting another learner’s work as yours or taking information from any sources without acknowledging the source correctly can constitute academic malpractice. You are expected to submit your work using the Turnitin software that is provided by the school. Please note that your work may be subject to penalties and/or cancelleation if academic malpracice has taken place. The Turnitin similarity report can highlight where academic sources have not been referenced appropriately/effectively and this could result in a concern being highlighted around possible plagiarism (one form of academic malpractice where sources have been used without proper acknowledgement). Make sure you read over your work carefully and ensure that all sources of information have been acknowledged to avoid any untoward investigations that would result in a delay in your achievement of the module. Further information on academic malpractice (including plagiarism) and potential consequences is available in your student handbooks.
Presentation
Present a document with a word count of 4000 words (+/- 10%) excluding Harvard referencing, References, images, diagrams, table and appendices. The word count should be stated in the assignment cover sheet and please note you will be penalized for exceeding the word limit. Work must be submitted via Turnitin, in word processed in a suitable format of 12-point font, Arial or New Times Roman font, 1.5-line spacing and pages numbered.
Submission
When submitting your assignment, you must include:
- An Assignment Submission Sheet/ assignment front cover
- Other documents required by your lecturer as evidence of achievement.
Submission deadlines must be strictly observed as you would in your workplace. Therefore, disciplined time management is very important when producing this assignment. Failure to meet deadlines will be considered as a failure by non-submission. You will only have the opportunity for one resubmission of a different assignment. Refer to the student Handbook for more information.
This assignment covers learning outcomes 1, 2, 3 and 4. Grading will focus on:
Grading criteria
The assessor grades the assignment individually and assigns a numerical grade in percentage. For this module, there will be two assignments. LOs 1 and 2: Reflective assignment as part of completing a learning log and LOs 3 and 4 essay topics to choose from that require students to research and address an aspect of personal and professional skills for development.
| Reflective Assignment & Essay | |
| A* 80%+ High First | An excellent answer will have the following attributes: Exceptional reflective account to demonstrate an understanding of effective communication skills and how it can affect workplace. Excellent application of knowledge through reflective report to give a clear understanding of effective negotiation and influencing skills in order to achieve a pre-determined objective. Exceptionally well structured and well-presented arguments with relevant examples to showcase knowledge and understanding of conflict management to resolve a situation of conflict. Excellent understanding to show brilliant use of appropriate coaching techniques in order to improve the performance of an individual. Correct use of English language Referencing in correct Harvard Style |
| A 70 – 79% First Class | All components will have been submitted, and the remaining criteria will be as noted for the 80%+ marking band. However, in one or two areas, the submission will be open to minor criticism. |
| B 60 – 69 % Upper Second | A good reflective account to demonstrate an understanding of effective communication skills and how it can affect workplace and a good account on activities done to show an understanding of effective negotiation and influencing skills in order to achieve a pre-determined objective A good assessment and evaluation of conflict management to resolve a situation of conflict and appropriate coaching techniques in order to improve the performance of an individual. Clear and logical structure showing progression of ideas and argument with the help of examples Harvard Style referencing with some minor mistakes in presentation or referencing. |
| C 50 – 59% Lower Second | All components will have been submitted, and the remaining criteria will be as noted for the 60-69% marking band. However, there will be some gaps in knowledge and analysis. |
| D 40 – 49% Third Class | A basic level of factual and conceptual understanding of personal and professional skills for management with some limited analysis of communication skills, negotiation and influencing skills, conflict management, coaching techniques to improve the performance of an individual. Mainly descriptive with limited evidence of deeper understanding Limited evidence to show an understanding of personal and professional skills required to work effectively in the work place. Weak structure with some mistakes in grammar or sentence structure. References may have some style errors. |
| F 30 – 39% Fail | The submission has a few major flaws. A few important sections are missing. Inadequate explanation and/or analysis. Major language and referencing errors |
| F 0 – 29% Poor Fail | The submission has a large number of major flaws. Most important sections are missing. Assignment requirements not met at any level |
