BSBLDR602 – Provide Leadership Across Organisation

Provide Leadership Across Organisation

Assessment Task 2

BSBLDR602 – Provide Leadership Across Organisation

First Published in 2021

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Instructions for students/learner

Before you commence your Assessment, ensure that you have good knowledge of the subject, have thoroughly read the Learner Resource, and clearly understand the Assessment requirements and the expectations of the Assessor.

You may be required to demonstrate knowledge and skills which may be difficult for the Assessor to witness. If so, an Evidence Record is supplied which will allow the knowledge or skill to be verified by at least one third party, and preferably two or more. These witnesses would usually be current or recent supervisors or your Assessor.

Explanations are given for each Task. If you have any questions, consult with your Assessor.

Any modifications/changes or amendments to this assessment should obtained in writing from your assessor. Your assessor may need to organise any additional documents or assessment in order to accommodate any given individual need and workplace requirements, if learners chose to work on his/her own simulated or real workplace based scenario. Any variation must be agreed by assessor in writing.

The assessment tasks may be answered using your business, the simulated business or a mixture of both as instructed by your Assessor.

Records must be kept of all aspects of the Assessment in your Learner Pack.

STUDENT DECLARATION – ALL STUDENT MUST SIGN THE STUDENT DECLARATION PART AT THE FRONTPAGE PF THE ASSESSMENT. YOUR ASSESSMENT WILL NOT BE ACCEPTED FOR MARKING IF STUDENT DECLARATION IS NOT SIGNED AND SUBMITTED WITH THIS ASSESSMENT.

The record of assessment is a legal document and must be signed, dated, and a copy stored as required by Apeiro Institute.

Steps for Learners

  1. Learners should be spending minimum of ten (10) hours a week other than classroom contact hours for self-directed studies. These hours can be used in forms of; completing assessments, studying learner’s manual PRESCRIBED BY Apeiro Institute, reading, researching and analysing information online, completing case study given by the trainer, studying for class test and to complete required research for classroom-based discussions/activities. These hours are designed to provide all learners with the opportunity to spend quality time developing their knowledge and skills to achieve satisfactory course progress.
  2. Receive your Learner Assessment Pack and discuss with your Assessor the expectations of this Assessment. If working on your selected organisation not mentioned mentioned in the assessment, you may also need to supply contact details of one or two work referees who can confirm your skills in the industry. Discuss the requirements with the Assessor if you intend to undertake the tasks based on your employing organisation and not using the simulated business, Bounce Fitness.
  3. Your Learner Assessment Pack is where you will get the Task information. Complete the Tasks as instructed, using either the simulated business, Bounce Fitness or the employing organisation.
  4. After you complete your Assessment, gather and return your evidence documents, as detailed in the Task(s) in the timeframe agreed with your Assessor.
  5. All short question must be answered with approx. 80 words (approx.). All Reports, case study or project; must be written with a word count of 700-900 words (approx.) and/or as per trainer’s instructions. Class test/presentation/role-play or classroom based practical activity to be completed as per the instruction by the assessor. Presentations, to be completed using MS PowerPoint software with minimum of 10 slides and/or as per trainer’s instructions.
  6. Learner must complete this assessment in an electronic format and submit it in MS Word only and complete presentation in MS PowerPoint.
  7. Style Guide, Leaners should follow standards font size, style and font colour format to complete their assessment.
  8. Standard Font Style – Calibri or Times New Roman
  9. Standards Font Colour – Black, except some circumstances where required blue or any decent colour are permitted.
  10. For any variation and any question, discuss that with your trainer.
  • Standard Font Size – size 11 or size 12, except for heading where size should not exceed size 16/18.
  • Standards Font Colour – Black, except some circumstances where required blue or any decent colour are permitted.
  • For any variation and any question, discuss that with your trainer.

Learner Information

This Learner Assessment Pack is designed for you to complete the assessment for BSBLDR602 – Provide Leadership Across Organisation (Release 1). It may refer to your own workplace/organisation, or to a simulated business provided by your assessor.

The assessment tasks include Short Answer Questions where you need to demonstrate your knowledge and understanding of the unit, and the Practical Assessment (project work), where you need to demonstrate your skills required in the unit. It is recommended that you use the case study provided in the assessment where possible. If you are working on a different organisation, to discuss with the assessor first and obtain the written permission. Ensure to discuss this with your assessor prior to commencing with the assessment.

This Learner Assessment Pack is made up of two task:

Assessment Tasks

Assessment Tasks, including:

  • Short Answer Questions
  • Practical Assessment

Reasonable Adjustment

Adapted Reasonable Adjustment in teaching, learning and assessment for learners with a disability – November 2010 – Prepared by – Queensland VET Development Centre

Reasonable adjustment in VET is the term applied to modifying the learning environment or making changes to the training delivered to assist a learner with a disability. A reasonable adjustment can be as simple as changing classrooms to be closer to amenities or installing a particular type of software on a computer for a person with vision impairment.

Why make a reasonable adjustment?

We make reasonable adjustments in VET to make sure that learners with a disability have:

  • The same learning opportunities as learners without a disability, and
  • The same opportunity to perform and complete assessments as those without a disability.

Reasonable adjustment applied to participation in teaching, learning and assessment activities can include:

  • Customising resources and assessment activities within the training package or accredited course
  • Modifying the presentation medium
  • Learner support
  • Use of assistive/adaptive technologies
  • Making information accessible both before enrolment and during the course
  • Monitoring the adjustments to ensure learners needs continue to be met

Assistive/Adaptive Technologies

Assistive/Adaptive technology means ‘software or hardware that has been specifically designed to assist people with disabilities in carrying out daily activities’ (World Wide Web Consortium – W3C). It includes screen readers, magnifiers, voice recognition software, alternative keyboards, devices for grasping, visual alert systems, digital note-takers.

IMPORTANT:

Reasonable adjustment made for collecting learner assessment evidence must not impact on the standard expected by the workplace, as expressed by the relevant unit(s) of competency. For example, if the assessment were gathering evidence of the learner’s competency in writing, allowing the learner to complete the assessment verbally would not be a valid assessment method. The method of assessment used by any reasonable adjustment must still meet the competency requirements.

Resources Required for Assessment

To complete the Practical Assessment tasks, you will require access to:

  • Computer with internet and email access and a working web browser
  • Installed software: Word, Adobe Acrobat Reader, PowerPoint, Excel, Email
  • A workplace, or a simulated workplace environment that will allow you access to:
    • Documents/sources of information relevant to the following:
      • improvements in organisational and workplace policies and procedures, global environment and new technology
      • representation in the media and community
    • Organisational documents including:
      • Mission/purpose statement, business objectives, strategic direction, business values and business standards
      • Operational plans used to establish links between organisational objectives, values and standards, and the responsibilities of assigned individuals and groups
      • Operational plans used to assign accountabilities and responsibilities to assigned individuals and teams
      • Organisational policies and procedures, including:
      • Resource allocation policy and procedures
      • Media and communication policy and procedures
      • Documentation policy and procedures
      • Policy and procedures for meetings
      • Internal communications policy and procedures
      • Style guide
      • Code of ethics
      • Code of conduct
      • Staff handbook
      • Diversity policy and procedures
      • Performance management policy and procedures
      • Personal development policy and procedures
      • Performance feedback policy and procedures
  • Document(s) from where work task timeframes are referenced
    • Job descriptions
    • Performance reports (for competencies)
    • Organisational charts
    • Generic templates to be used for this assessment or similar workplace templates from learner’s organisation, including:
      • Report template
      • Incident Report template
      • Outcome Document template
      • RACI Matrix template
      • Resource Allocation Plan template
      • Personal Development Plan template
      • Meeting Minutes template
      • Briefing Document template,
      • Email correspondence template
    • People required, including:
      • At least two assigned individuals and at least two assigned groups for linking responsibilities to organisational objectives, values and standards

Assigned individuals are individuals who report to you, and whose job roles and responsibilities directly and indirectly impact the achievement of the organisational objectives

  • At least three relevant stakeholders from whom the learner can incorporate feedback in the personal development plan

Relevant stakeholders are individuals or groups who can provide feedback on your interpersonal skills and professional competencies. They may include seniors in the organisation to whom you report, peers in the organisation, personnel in the organisation who report to you and customers you interact with.

  • At least one specific personnel in the organisation from whom the learner can receive approval of the personal development plan
    • Legislation/regulations/codes of practice/standards relevant to:
      • Federal and/or state/territory legislation and regulations relevant to Workplace Health and Safety
      • Industry and global standards and codes of practice relevant to Workplace Health and Safety
      • Industry and global standards and codes of practice relevant to the organisational and workplace policies and procedures in which improvements are being facilitated in Workplace Project Task.
  • Video camera or a mobile phone with video recording capabilities (ONLY if direct observation is not possible for activities that require observation) 
  • A safe environment to conduct the role play activity 

Task 2 – Project Work – Bounce Fitness

Task two is a practical assessment and this assessment will be due at the end of last week of the unit delivery.

This task will require learners to access the series of document at the following link,

Case study Document Access


Bounce Fitness
The Practical Assessment is a set of tasks that must be completed in a workplace, or in an environment with conditions similar to that of a real workplace. To be assessed for this unit of competency, you must demonstrate your skills and knowledge to demonstrate senior leadership behaviour and personal and professional competence. Business ethics are also addressed in this unit. The Practical Assessments in this workbook include: Case Study Assessment Includes detailed scenarios and simulated environments, providing all necessary information required to complete relevant tasks and activities. These are based on the simulated business, Bounce Fitness. Workplace Project Assessment A series of written practical tests assessing the learner’s practical knowledge and skills underpinning of the unit of competency. This includes the learner completing workplace documents or similar as evidence of competent performance. Workplace Practical Observation A set of assessment tasks where the learner must demonstrate practical skills relevant to the unit of competency. These skills are to be demonstrated while being observed by the assessor. IMPORTANT! All signatures/initials in your submissions, including yours, must be handwritten and dated. Submissions with signatures/initials must be scanned.The supervisor/observer who completes and signs your evidence submissions must provide their real name, contact number, and email address for your assessor’s reference. Should you encounter issue or concerns regarding your assessment, contact your assessor.

Case Study Assessment

Case Study Overview

This case study assessment requires you to identify organisational goals, values, strategies, and policies and procedures related to Bounce Fitness This assessment has 1 task: Case Study: Let’s Bounce!Task 1: Identify and describe organisational mission and goals This assessment includes detailed scenarios and simulated environments, providing all necessary information required to complete relevant tasks and activities, based on the simulated business, Bounce Fitness https://bouncefitness.precisiongroup.com.au/ This will not require you to access a real workplace; however, some tasks to be completed are similar to those typically done in a real workplace.

Case Study: Let’s Bounce

You are currently working as the Chief Executive Officer (CEO) for Bounce Fitness, a dynamic fitness corporation centered on providing premier personal training services in Cairns, Brisbane, Sydney and Melbourne. As the CEO, you need to identify and describe the organisational mission and goals. This includes: Organisational mission, vision and values Business objectives Business strategies Organisational policies and procedures related to providing leadership The relevant documents have already been prepared and are accessible on the Bounce Fitness website. You need to only access the relevant documents and identify the required information. Access and review the following organisational documents to prepare for this activity: Mission, Vision, Values and Culture Business Objectives and KPI Business Strategy https://bouncefitness.precisiongroup.com.au/category-infrastructure/business-strategy-and-planning-documents/ Codes of Conduct Code of Ethics Diversity Policy Performance Management Policy and Procedures https://bouncefitness.precisiongroup.com.au/policies-and-procedures/human-resource/ Budget Policy and Procedures Resource Allocation Review Policy and Procedures https://bouncefitness.precisiongroup.com.au/policies-and-procedures/finance-policy-procedures/ Continuous Improvement of Policy and Procedures https://bouncefitness.precisiongroup.com.au/policies-and-procedures/quality-policy-procedures/

Presentation Section

You are required to develop the presentation on the project that you will compete now. You need to ensure that you have at least 12-15 slides in the presentation on the topics discussed.

Wherever required use formatting, graphics, pictures to make it more interesting.

Students need to arrange a time with the trainer to present this in class.

Student will also have the options to record (using a free zoom account) and upload the presentation on YouTube and provide the link to the recording. Due to the size of the files, recorded files not to be emailed to trainers. Student to leave the YouTube link active for at least one year for audit and compliance purpose.

Student are required to give details on the projects completed during the presentation.

Presentation criteria, Satisfactory – S | Not Yet Satisfactory – NYS | Yes – Yes | No – N

Presentation CriteriaAttended (Y/N)S / NYS
Confirm objectives, values and standards according to organisation’s strategic direction  
Establish links between organisational objectives, values and standards and the responsibilities of relevant groups and individuals  
Confirm that media and language used for communicating organisational mission and goals meets the needs of individuals and group  
State expectations of internal groups and individuals  
Investigate incidents and communicate results to relevant groups and individuals according to organisational policies and procedures  
Make decisions according to organisational policies and procedures and work task timeframes  
Facilitate improvements to organisational and workplace policies and procedures  
Facilitate integration of global environment and new technology into work activities  
Represent organisation in the media and community  
Assign accountabilities and responsibilities to teams according to competencies and operational plans  
Resource teams to allow them to achieve their objectives  
Create and maintain a positive work environment  
Encourage teams and individuals to develop innovative approaches to work tasks  
Model ethical conduct in own work and encourage others to adopt business ethics  
Adapt interpersonal and leadership styles to meet circumstances and situations  
Set and aim to achieve personal objectives and work program outcomes  
Engage in professional development activities and industry and professional networks and groups  
Assessor Comments: 

Answer the following based on the Let’s Bounce case study scenario.

1.   Executive Summary

Write the executive summary of the project undertaken as below. This should be the summary of what you have included in the project below. You can read more about how to write an executive summary by clicking here or review the links provided above in this assessment task. You should write about 300 words.

Answer Guide

  • Student should be able to give the executive summary here.
  • Student to give details such as missions and objectives of Bounce Fitness
  • Student to provide facts and figures
  • Student to give any references used to identify any specific
  • Student may follow the structure on projectmanager.com/blog/write-an-executive-summary
Task 2 – Q1 – Q2
Communicate organisational mission and goals 1.1 Confirm objectives, values and standards according to organisation’s strategic direction 1.2 Establish links between organisational objectives, values and standards and the responsibilities of relevant groups and individuals 1.3 Confirm that media and language used for communicating organisational mission and goals meets the needs of individuals and group 1.4 State expectations of internal groups and individuals 1.5 Investigate incidents and communicate results to relevant groups and individuals according to organisational policies and procedures  

The templates provided are for guide only. Executive Summary could be written in paragraphs format. How to write an Executive Summary

Write an Executive Summary of the case. Please refer to Bounce Fitness case study for information.

  
Task 2 – Q1 
Outline the mission statement for Bounce Fitness. 
        
Outline the vision statement for Bounce Fitness. 
        
Identify and describe the values of Bounce Fitness. 
ValueDescription
          
          
          
          
Identify any four business objectives of Bounce Fitness.
     
     
     
     
Identify any four business strategies of Bounce Fitness. For Bounce Fitness, assume that business strategies represent ‘plans and strategies’.
     
     
     
     
Identify any two policies related to providing leadership in the organisation for Bounce Fitness. For each policy identified, outline the policy statement and list the procedures associated with it.
Policy 1:
Outline of Policy statement
List of procedures associated with the policy
     
     
Policy 2:
Outline of Policy statement
List of procedures associated with the policy
     
     
     
     
Task 2 – Q2
Referring to the Let’s Bounce case study, in approximately 300 words, please discuss of the following for the organisation’s: Business objectivesBusiness valuesBusiness standardsStrategic direction Relevant operational plans  
Organisational Goal Report
Business Objectives            
Business values                  
Business standards                  
Strategic direction                    
Relevant operational plans                    

Investigate Workplace Incidents (PC1.5)

This task will require you to investigate and communicate at least two workplace incidents. You may refer to workplace incidents from the Bounce Fitness case studies.

Workplace incidents can be one of the following:

  • Workplace accident
  • Workplace injuries or illness
  • Environmental event (e.g. emissions, noise etc.)
  • Physical security incident (e.g. break-in)
  • Cybersecurity incident
  • Workplace harassment or bullying

Use your workplace/organisation’s template to complete this task, or use the Generic Incident Report template provided at the Bounce Fitness site.

To complete this task, you must:

  • Investigate at least two workplace incidents by interviewing at least two identified individuals or groups for each incident, according to organisational policies and procedures.

Identified individuals or groups are individuals or groups who were either involved in the incident or were witnesses to the incident.

  • Apply problem-solving processes for at least two workplace incidents to:
  • Prepare incident reports for at least two workplace incidents, according to organisational policies and procedures, including:
    • Description of the incidents, including description of any injuries, if applicable
    • Identification and assessment of risks of similar incidents repeating
  • Communicate each incident report to at least two relevant stakeholders

Relevant stakeholders are individuals or groups in your workplace who you need to report incidents to as per your organisational policies and procedures.

Workplace Incident Report #1
  Identify and assess risks         Identify risk control measures         Determine action plans                  
 
Description of the incidents, including description of any injuries, if applicable       Identification and assessment of risks of similar incidents repeating         Identification of risk control measures         Recommendation for action plan based on the risk control measure(s) identified         Communicate each incident report to at least two relevant stakeholders  
Workplace Incident Report #2
  Identify and assess risks       Identify risk control measures         Determine action plans              
Description of the incidents, including description of any injuries, if applicable       Identification and assessment of risks of similar incidents repeating         Identification of risk control measures         Recommendation for action plan based on the risk control measure(s) identified         Communicate each incident report to at least two relevant stakeholders        

 

Task 2 – Q3 – Q4
Influence groups and individuals 2.1 Make decisions according to organisational policies and procedures and work task timeframes 2.2 Facilitate improvements to organisational and workplace policies and procedures 2.3 Facilitate integration of global environment and new technology into work activities 2.4 Represent organisation in the media and community  

Role Play

Observation checklist

Did the learnerSNYS
2.1 Make decisions according to organisational policies and procedures and work task timeframes  
2.2 Facilitate improvements to organisational and workplace policies and procedures  
2.3 Facilitate integration of global environment and new technology into work activities  
2.4 Represent organisation in the media and community  

This task will require you to lead and facilitate outcomes for decisions on work tasks of individuals and teams, improvements in organisational and workplace policies and procedures, and integration of global environment and new technology into work activities.

Assigned individuals are individuals reporting to you, on whose work tasks you would typically lead and facilitate outcomes on.

Team refers to a group of at least two people who work together to achieve common organisational goals. Assigned teams are teams reporting to you, on whose work tasks you would typically lead and facilitate outcomes on.

Use your workplace/organisation’s template to complete this task, or use the Generic Outcome Document template provided at the Bounce Fitness site.

To complete this task, you must, for at least two assigned individuals and at least one assigned team:

  • Make at least two decisions each on their work tasks, in accordance with:
    • Work task timeframes
    • Organisational policies and procedures
  • Actively lead and facilitate:
    • Improvements to at least two organisational policies and procedures, and at least two workplace policies and procedures

Organisational policies and procedures refer to the policies and procedures applicable to the organisation as a whole, while workplace policies and procedures refer to policies and procedures applicable to a specific workplace.

  • Integration of global environment into work activities
    • Integration of new technology into work activities
  • Prepare an outcome document incorporating discussion points on all of the above and communicate with each of the assigned individuals and teams. For each of the above activates, the following must be included in the outcome document:
    • Identification of at least two assigned individuals and at least one assigned team
    • Steps taken to perform each activity
    • Gathered information from any research undertaken and analyses of information from the research
    • Outcome of each activity

Please use the Generic Outcome Document template provided at the Bounce Fitness site.

Task 2 – Q3. Influence groups and individuals
  Lead and facilitate outcomes for decisions on work tasks (PC2.1, 2.2)  
Work task timeframes         Organisational policies and procedures              
Task 2 – Q4
Integration of two organisational policies and procedures (PC2.3, 2.4)
  Improvements to at least two organisational policies and procedures, and at least two workplace policies and procedures             Integration of global environment into work activities               Integration of new technology into work activities          
Identify the objectives of representing the organisation in:
Organisation’s objectives, values and standards           Organisational media and communication policies and procedures             Previous instances of representation by the organisation in the media and community                
Task 2 – Q5 – Q6
Build and support team 3.1 Assign accountabilities and responsibilities to teams according to competencies and operational plans 3.2 Resource teams to allow them to achieve their objectives 3.3 Create and maintain a positive work environment 3.4 Encourage teams and individuals to develop innovative approaches to work tasks  

Q5. Build and support teams (PC 3.1, 3.2, 3.3 & 3.4)

This task will require you to assign accountabilities and responsibilities to at least two assigned individuals and at least two assigned teams, and identify resources needed by them to achieve their objectives. Assigned individuals are individuals reporting to you, to whom you would assign accountabilities and responsibilities and provide resources needed by them to achieve their objectives. Team refers to a group of at least two people who work together to achieve common organisational goals. Assigned teams are teams reporting to you, to whom you would assign accountabilities and responsibilities and provide resources needed by them to achieve their objectives. This task is divided into two parts: Part A. Assign Accountabilities and Responsibilities Use your workplace/organisation’s RACI Matrix template to complete this part of the task, or use the Generic RACI Matrix template provided at the Bounce Fitness site. To complete this part of the task, you must: Identify and briefly describe the project for which accountabilities and responsibilities need to be assigned. A project is a series of specific and finite tasks that need to be completed to produce an observable and measurable result. A project typically has a defined beginning and end, in contrast to ongoing operations. Identify at least two individuals and at least two teams to assign accountabilities and responsibilities. The assigned individuals and teams can be any of the following: The same assigned individuals and assigned teams from Workplace Project Task 3 New assigned individuals and assigned teamsIdentify the tasks/activities/milestones to be completed by the assigned individuals and teams to complete the project. Prepare a RACI Matrix to assign accountabilities and responsibilities to assigned individuals and teams, according to operational plans and their competencies. Communicate the assignment of accountabilities and responsibilities to each assigned individual and each assigned team using the RACI Matrix.

This task required learner to identify required tasks basing on the Let’s Bounce case study.

Q5 – List out required task to be completed and completed the RACI Matrix below
Required task 1   
Required task 2   
Required task 3   
Required task 4   

Using the RACI Matric below, assign which stakeholders are Responsible, Accountable, Consulted and Informed. Stakeholder could have many roles. For example Stakeholder 1, a center Manager could be a stakeholder and Responsible for Task 1.

TASKStakeholder 1 (ie. Centre Manager)Stakeholder 2Stakeholder 3Stakeholder 4Stakeholder 5
Task 1(ie. Responsible)    
Task 2   (ie. Accountable Informed) 
Task 3  (ie. Consulted)  
Task 4    (ie. Informed)

ROLE PLAY (PC3.1, 3.2, 3.3, 3.4)

Observation checklist

Did the learnerSNYS
3.1 Assign accountabilities and responsibilities to teams according to competencies and operational plans  
3.2 Resource teams to allow them to achieve their objectives  
3.3 Create and maintain a positive work environment  
3.4 Encourage teams and individuals to develop innovative approaches to work tasks  

Use your workplace/organisation’s template to submit evidence of completing this task, or use the Generic Meeting Minutes template and Generic Briefing Document template provided at the Bounce Fitness site.

You will be assessed on your practical skills to perform the following activities:

  • Identify the implications of ethical and other organisational responsibilities in carrying out your own role
  • Create a positive working environment
  • Encourage at least two assigned individuals and at least two assigned teams to be innovative in their approaches to work tasks

They assigned individuals and teams can be any of the following:

  • The same assigned individuals and assigned teams from Workplace Project Task
    • New assigned individuals and assigned teams

Assigned individuals are individuals reporting to you, whose work approaches you can influence.

Assigned teams are teams reporting to you, whose work approaches you can influence.

Q6. Demonstrate personal and professional competence (PC4.1, 4.2, 4.3, 4.4)
Submit the completed report on positive environment to your assessor. Include any supplementary documents/sources used to create the report on positive environment, such as: Organisational documents such as mission/purpose statement, business objectives, business values and business standards to build commitment to the organisationRelevant organisational policies and procedures such as staff handbook, diversity policy, internal communications policy and procedures, needed to maintain positive environment You must also submit evidence of verification of the report by specific personnel in the organisation. Evidence must be at least one of the following: Email correspondence Signature on the report by specific personnel in the organisation Meeting minutes with signature by the specific personnel in the organisation
Write an email to the relevant stakeholders about the achievement of your initiative by including the mission/purpose statement, business objectives, business values and business standards to build commitment to the organisation
                                         
Task 2 – Q7 – Q8
Demonstrate personal and professional competence 4.1 Model ethical conduct in own work and encourage others to adopt business ethics 4.2 Adapt interpersonal and leadership styles to meet circumstances and situations 4.3 Set and aim to achieve personal objectives and work program outcomes 4.4 Engage in professional development activities and industry and professional networks and groups  

ROLE PLAY (PC4.1, 4.2, 4.3, 4.4)

Observation checklist

Did the learnerSNYS
4.1 Model ethical conduct in own work and encourage others to adopt business ethics  
4.2 Adapt interpersonal and leadership styles to meet circumstances and situations  
4.3 Set and aim to achieve personal objectives and work program outcomes  
4.4 Engage in professional development activities and industry and professional networks and groups  

Your assessor will observe you as you adapt your interpersonal style and leadership style in at least two circumstances and at least two situations.

Circumstance is a fact or condition connected with what is happening or has happened. Situation is the set of circumstances that exist at a particular time and place. A circumstance can be considered as one condition, while a situation is a combination of many conditions.

For example, a new employee in the workplace is a circumstance, whereas the organisation facing intense competition is a situation.

You will be assessed on your practical skills to:

  • In at least two circumstances and at least two situations, suitably adapt:
    • your interpersonal style

Interpersonal style is the manner in which a person interacts with other people. A person’s interpersonal style is driven by their personality, values, and the environment the person lives and works in. Interpersonal style is also affected by the styles of people you interact with.

  • your leadership style

Leadership style is the approach a leader takes to make decisions, provide direction, motivate people, and implement plans. It covers all the explicit and implicit behaviour that a leader displays

Review Workplace Project Task – Observation checklist before starting this task. This list outlines all the practical skills you need to demonstrate to satisfactorily complete this task. Your assessor will also discuss with you the practical skills outlined in this form prior to the assessment.

Q.7 Collect Feedback from relevant stakeholders  
This task will require you to prepare a personal development plan to achieve personal objectives and work program outcomes. Use your workplace/organisation’s template to prepare a personal development plan, or use the Generic Personal Development Plan template provided at the Bounce Fitness site. To complete this task, you must: Collect feedback from at least three relevant stakeholders and identify the following based on the feedback: Relevant stakeholders are individuals or groups who can provide feedback on your interpersonal skills and professional competencies. They may include seniors in the organisation to whom you report, peers in the organisation, personnel in the organisation who report to you and customers you interact with. Strengths and areas of improvement in interpersonal skills Interpersonal skills are skills related to the way a person communicates, interacts and builds relationships with others Strengths and areas of improvement in professional competencies as a leader Professional competencies are specific skills, knowledge, and attributes needed to work in a specialised role or profession or area of work. You may collect the feedback via email, a meeting, using a feedback form. For the feedback form, use your workplace/organisation’s template, or the Generic Feedback Form template provided at the Bounce Fitness site.  
Write an email to the relevant stakeholders to request for feedback of the project. You may use the generic feedback form from Bounce Fitness website or develop your own. You may use Survey Monkey or any other app to perform this activity. Below is a generic feedback template.
  Write a letter.                    
How do you consider the overall plan?   General feedback Critiques        
Additional critiques space. What do you think could be done better?  
Recommendations for amendments
Contact information (Optional):   Name:                                                                       Email:   Phone:  

Personal Development Plan (PC4.3, 4.4)

This task will require you to prepare a personal development plan to achieve personal objectives and work program outcomes. Use your workplace/organisation’s template to prepare a personal development plan, or use the Generic Personal Development Plan template provided at the Bounce Fitness site. To complete this task, you must: Collect feedback from at least three relevant stakeholders and identify the following based on the feedback: Relevant stakeholders are individuals or groups who can provide feedback on your interpersonal skills and professional competencies. They may include seniors in the organisation to whom you report, peers in the organisation, personnel in the organisation who report to you and customers you interact with. Strengths and areas of improvement in interpersonal skills Interpersonal skills are skills related to the way a person communicates, interacts and builds relationships with others Strengths and areas of improvement in professional competencies as a leader Professional competencies are specific skills, knowledge, and attributes needed to work in a specialised role or profession or area of work. You may collect the feedback via email, a meeting, using a feedback form. For the feedback form, use your workplace/organisation’s template, or the Generic Feedback Form template provided at the Bounce Fitness site. Set clear goals for the following:Personal objectives Personal objectives are goals one sets for themselves to develop on their existing skills, knowledge and behavioural attributes. Work program outcomes Work program outcomes are key work-related results one is expected to achieve in their current role, and are tied to the achievement of the organisation’s objectives. Goals must be written using SMART criteria: S = Specific, M = Measurable, A = Attainable, R = Relevant, T = Time-bound.
  Q8 – Personal Development Plan Template  
 SKILLCURRENT PROFICIENCYTARGET PROFICIENCYDEVELOPMENT OPPORTUNITYTIME SCALEEVIDENCE
PRIORITY NO.1              
PRIORITY NO.2                
PRIORITY NO.3                
PRIORITY NO.4                
PRIORITY NO.5                    
Q9 – Implement the Personal Development Plan (PC4.3, 4.4)  
Update your personal development plan prepared in Workplace Project Task, with the relevant stakeholders such as industry and professional networks and groups. Participation or completion or engagement datesOutcomes Follow-up actions required, if any.  
Write an email to relevant stakeholder that you have completed the personal development plan. In the letter, you must list out the participation activities, completion dates and the outcomes.  Your letter have to be specified and detailed in all aspects of the personal development plan.
                                 
Q10 – Make a presentation (Refer to presentation section for the requirement)  
You are required to develop the presentation on the project that you will compete now. You need to ensure that you have at least 12-15 slides in the presentation on the topics discussed. Please attached the presentation slide here in Powerpoint format                    

Ensure that you will,

  • Include any documents you use from the Bounce Fitness website and reference any other information for your Assessor.
  • If you are completing your Assessment on an activity using another organisation, you must first obtain your assessor approval, then – you must provide copies of all related documents and ensure that it is of sufficient scope for your Assessor to assess.

Acceptable related documents are; Project planning templates, Gantt chart, master chart project template, stakeholder analysis documentations, contingency planning documents and any other forms of relevant workplace documents as agreed with assessor.

  • Any modifications or amendments must be given to students in writing.
  • Quote from Page 5 of this document- All individual answer needs to be answered with a minimum of 80 words (approx.). All Reports and/or project and/or any other form of assessment, must be written with a word count of 700-900 words (approx.) and/or as per trainer’s instructions. Presentations, to be completed using MS PowerPoint software with minimum of 10 slides and/or as per trainer’s instructions.

***END OF DOCUMENT***                                                                           

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