CHCCOM003 Develop workplace communication strategies

Student Name		Student Number
Unit Code/s & Name/s	CHCCOM003 Develop workplace communication strategies
Assessment Type	Written
Assessment Name	Major Activity	Assessment Task No.	2 of 3
Assessment Due Date		Date submitted
Assessor Name
Student Declaration: I declare that this assessment is my own work. Any ideas and comments made by other people have been acknowledged as references. I understand that if this statement is found to be false, it will be regarded as misconduct and will be subject to disciplinary action as outlined in the TAFE Queensland Student Rules. I understand that by emailing or submitting this assessment electronically, I agree to this Declaration in lieu of a written signature.
Student Signature		Date
PRIVACY DISCLAIMER: TAFE Queensland is collecting your personal information for assessment purposes. The information will only be accessed by authorised employees of TAFE Queensland. Some of this information may be given to the Australian Skills Quality Authority (ASQA) or its successor and/or TAFE Queensland for audit and/or reporting purposes. Your information will not be given to any other person or agency unless you have given us written permission or we are required by law.

Instructions to Student

General Instructions: There are two (2) activities to complete in this assessment task, as follows: Activity 1 Communication Plan You are required to develop a communication strategy for an organisation, using the following resources: ScenarioCommunication Plan template You will also develop a budget to implement your strategy and identify and manage any communication barriers that exist in your plan

Activity 2 Crisis Communication Plan Review the example of a crisis communication planRespond to questions in relation to this plan Information / Materials provided: A learner guide is provided to assist students with their research. Assessment Criteria: The answers to the following activities will enable you to demonstrate your knowledge of: Ability to develop a communication strategy for an organisation, including a crisis planning. Ability to identify communication channels for various stakeholders, whilst adhering to organisation protocols and processesFinancial implications of implementing a communication strategy Managing communication barriersContingency management plans for when electronic communications are down during a crisis. Work Health and Safety: A work health and safety check of the assessment environment is to be conducted prior to the assessment and any hazards addressed appropriately Number of Attempts: You will receive up to two (2) attempts at this assessment task as long as these are submitted within the study period for this unit. Should your 1^st attempt be unsatisfactory (U), your teacher will provide feedback and discuss the relevant sections / questions with you and will arrange a due date for the submission of your 2^nd attempt. If your 2^nd submission is unsatisfactory (U), or you fail to submit a 2^nd attempt, you will receive an overall unsatisfactory result for this assessment task. Only one re-assessment attempt may be granted for each assessment task.For more information, refer to the TAFE Queensland Student Rules

Submission details	Insert your details on page 1 and sign the Student Declaration. Include this template with your submission. Due date for submission>to be notified by your teacher Information required to be submitted. Communication plan and associated protocols > Method of submission; example – Assessment to be submitted via TAFE Queensland Learning Management System: Connect url: https://connect.tafeqld.edu.au/d2l/loginUsername; 9 digit student numberFor Password: Reset password go to https://passwordreset.tafeqld.edu.au/default.aspx
Instructions for the Assessor	Students should base their communication strategies on the simulated organisation provided in the scenario. Templates are provided to assist students. Work Health and Safety: A work health and safety check of the assessment environment is to be conducted prior to the assessment and any hazards addressed appropriately Assessment Criteria: Student’s answer to the following activities will enable the student to demonstrate their knowledge of: Ability to develop a communication strategy for an organisation, including a crisis planning. Ability to identify communication channels for various stakeholders, whilst adhering to organisation protocols and processesFinancial implications of implementing a communication strategy Managing communication barriersContingency management plans for when electronic communications are down during a crisis. Assessor Requirements Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
Note to Student	An overview of all Assessment Tasks relevant to this unit is located in the Unit Study Guide.

Activity 1 Communication Plan

You are required to develop a communication strategy along with the required protocols. A communication strategy is designed to help you and your organisation communicate effectively and meet core organisational objectives.

Instructions to perform this task:

Read the scenario and develop a communication strategy for Unity Inc, using the Communication Plan Template provided.
When your communication strategy is complete, develop a realistic budget to implement your plan, using the table provided.
Analyse your Communication Plan to identify what type/s of communication barriers are likely to exist and explain how you would manage these.

Scenario

Unity Inc. provides day respite services. Currently the organisation communicates upcoming activities and information updates. It is hoping to save costs and streamline communication with service users and carers by changing from paper based newsletters, brochures and mail outs to using digital media.

You are the Manager, and your role is to make sure all staff understand their roles and responsibilities, to ensure the success of the organisation’s new Facebook page.

Please Note:

Stakeholders: refer to the parties, within and external to the organisation, that will have an interest or be impacted by the change.

Goal/Objectives: identify from the scenario above, what are the communication objectives? (What is the organisation wanting to achieve?)

Activity 1 Communication Plan

You are the Manager. Your role is to make sure all staff understand their roles and responsibilities, to ensure the success of the organisation’s new Facebook page. An example is provided in the first row to get you started.

Goal/Objectives: To communicate the introduction of a new digital media strategy to all stakeholders
Internal Stakeholder (listed below)	Key messages (who you will communicate with and the key messages you need to provide to this person or people)	Communication Channels (various methods and ways in which you will inform the person)	Protocol/Process (appropriate protocols/process you must follow in the organisation)	Timeframes (deadline for information to be organised)
Example: Social Media Manager	Responsible for ensuring that the Facebook page is maintained with relevant, current and inclusive information.Approve comments before publishingManage negative comments / feedback	Facebook page Email & staff meetings	Social Media Manager to approve all content before uploading, Advise Service Manager of significant complaints received on FB page	Close of business daily for next day uploading
Staff
Social Media Manager
Board/CEO

External Stakeholder (listed below)	Key Messages (what you want the external stakeholder to know)	Communication Channels (various methods and ways in which you will inform the stakeholder)	Protocol/Process (appropriate protocols / process you must follow)	Timeframes (for information to be conveyed)
Service User & Carers
Other services in the network

Thinking creatively, outline a realistic budget for your communication plan. Your budget must include the following information:
All resources required to implement the communication plan
Time involved to organise each resource
Approximate costing of each resource
Implications for planned return on investment

Resource/s required (list separately – student may add more rows)	Time allocated (internal staff)	Money required (excluding wages)
Example: Digital Media Consultant		$2000

Identify three (3) communication barriers that are likely to exist in your Communication Plan you have developed in Activity 1. For each communication barrier, state how you will manage.

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

Activity 2 Crisis communication plan

Review the following example of a crisis communication plan and respond to the following questions

Stakeholder (listed below)	Key messages / themes (who you will communicate with and the key messages you need to provide to this person or people)	Communication Channels, including one non-electronic method (various methods in which the communication should occur)	Responsible officer (person/s responsible)	Timeframes (deadline for information to be organised)
Crisis: Natural disaster (e.g. fire, flood, cyclone, etc.)
Media	Primary concern is for welfare and support of all service users and staff. Co-operation with [police / other emergency services / WHS officer / etc.) No comment on causes until a full investigation happens later.	Written statement. Interview with reporter	CEO, Chairperson	As soon as practical
Staff	Follow instructions for managing the crisis, stay calm, who has special roles, reporting requirements	Building Alarms Radios Briefing at evacuation assembly point	WHS Officer Chief fire Warden CEO	Upon notification of the emergency
Funding bodies	Facts about what happened, injury status, level of damage to assets, timeframe for providing a more detailed report	Phone, email, letter	CEO or Board	After the emergency has passed

Service Users	Information about what happened, impact on service (e.g. closures) assurances that everything is under control. Check those on the premises are OK	Email Newsletter Phone calls to any clients with impacted appointments Signage on front door if a closure is required	CEO Client services staff Office admin	As soon as practical after the emergency has passed
Family of Staff / Service Users	Assurances that everyone is OK or information about injuries of family members and their location		CEO or nominated staff member if there are no injuries. CEO or Board to liaise with police re. communicating with family members if there are injuries or deaths	As soon as possible if there are injuries or if media has broadcast the situation
General public	Primary concern is for welfare and support of all service users and staff. Co-operation with [police / other emergency services / WHS officer / etc.) No comment on causes until a full investigation	Media statement Notice on website or social media	CEO Board Members Social Media Manager	Same day of the event if it’s considered serious.

What is the benefit of a crisis communication plan?

According to the above plan, who are the only people authorised to talk to media in relation to a crisis?

What would your role and responsibilities be in this crisis if you were:
A staff member

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

The CEO

What are three other situations (not including a natural disaster) where you would use a crisis communication plan?

End of assessment

Get expert help for CHCCOM003 Develop workplace communication strategies and many more. 24X7 help, plag free solution. Order online now!

APAMLAHarvardVancouverChicagoIEEE

Universal Assignment (October 21, 2025) CHCCOM003 Develop workplace communication strategies. Retrieved from https://universalassignment.com/chccom003-develop-workplace-communication-strategies/.

"CHCCOM003 Develop workplace communication strategies." Universal Assignment - October 21, 2025, https://universalassignment.com/chccom003-develop-workplace-communication-strategies/

Universal Assignment September 6, 2022 CHCCOM003 Develop workplace communication strategies., viewed October 21, 2025,<https://universalassignment.com/chccom003-develop-workplace-communication-strategies/>

Universal Assignment - CHCCOM003 Develop workplace communication strategies. [Internet]. [Accessed October 21, 2025]. Available from: https://universalassignment.com/chccom003-develop-workplace-communication-strategies/

"CHCCOM003 Develop workplace communication strategies." Universal Assignment - Accessed October 21, 2025. https://universalassignment.com/chccom003-develop-workplace-communication-strategies/

"CHCCOM003 Develop workplace communication strategies." Universal Assignment [Online]. Available: https://universalassignment.com/chccom003-develop-workplace-communication-strategies/. [Accessed: October 21, 2025]

Please note along with our service, we will provide you with the following deliverables:

A premium expert will be assigned to complete your assignment.
Quality Control team will check the assignment on a regular basis before the delivery.
Plagiarism-free assignment will be provided to you with the Turnitin report.
Free revision policy will be provided in case you need any changes or amendments upto 15 days of final submission.
We strictly follow the assignment's guideline.
Your assignment will be delivered before the deadline provided.
We are here to help you 24X7 around the clock, 365 days a year.

Please do not hesitate to put forward any queries regarding the service provision.

We look forward to having you on board with us.

Recent Assignments

Get 90%* Discount on Assignment Help

Most Frequent Questions & Answers

Why Choose Universal Assignment?

Universal Assignment Services is the best place to get help in your all kind of assignment help. We have 172+ experts available, who can help you to get HD+ grades. We also provide Free Plag report, Free Revisions,Best Price in the industry guaranteed.

What services do you offer in my Assignment?

We provide all kinds of assignmednt help, Report writing, Essay Writing, Dissertations, Thesis writing, Research Proposal, Research Report, Home work help, Question Answers help, Case studies, mathematical and Statistical tasks, Website development, Android application, Resume/CV writing, SOP(Statement of Purpose) Writing, Blog/Article, Poster making and so on.

If I need and urgent revision or support, how can I approach you?

We are available round the clock, 24X7, 365 days. You can appach us to our Whatsapp number +1 (613)778 8542 or email to info@universalassignment.com . We provide Free revision policy, if you need and revisions to be done on the task, we will do the same for you as soon as possible.

Do you Familier with my University rules?

We provide services mainly to all major institutes and Universities in Australia, Canada, China, Malaysia, India, South Africa, New Zealand, Singapore, the United Arab Emirates, the United Kingdom, and the United States.

How much discount do you provide for the task?

We provide lucrative discounts from 28% to 70% as per the wordcount, Technicality, Deadline and the number of your previous assignments done with us.

How does this works?

After your assignment request our team will check and update you the best suitable service for you alongwith the charges for the task. After confirmation and payment team will start the work and provide the task as per the deadline.

Will you provide Plag report for the task?

Yes, we will provide Plagirism free task and a free turnitin report along with the task without any extra cost.

Do I have to pay any additional amount for the revisions or changes?

No, if the main requirement is same, you don’t have to pay any additional amount. But it there is a additional requirement, then you have to pay the balance amount in order to get the revised solution.

What is the minimum charge for the service.

The Fees are as minimum as $10 per page(1 page=250 words) and in case of a big task, we provide huge discounts.

How will I pay for the service?

We accept all the major Credit and Debit Cards for the payment. We do accept Paypal also.

Popular Assignments

Project Development and Analysis in Emerging Technologies

Assessment Brief- Assessment 2 Unit Code/Description ICT305 – Topics in IT Course/Subject BIT Semester 2024- S1 Unit Learning Outcomes Addressed ULO 1, 2, and 3. Assessment Objective The primary objective of this assessment is to provide students with hands-on experience in designing, implementing, and analysing a project in one of

EDUC1006 Interdisciplinary Studies: Crossing the line

ASSESSMENT 2: Report Summary Title Assessment 2 Type Report Due Date Thursday 17 April, 11.59 pm (end of Week 6) Length 1500 words or equivalent Weighting 50% Academic Integrity The use of GenAI is allowed but limited for this assessment task. Submission Word document or PDF submitted to Turnitin Unit

Writing in Community Development

Assessment Overview Overview Length or Duration Worth Due This essay should demonstrate a coherent argument, which is backed up by evidence from relevant journal articles, books and websites. You are expected to make two direct quotations only; and the rest should be paraphrases. You should also list at least eight sources. If you are unsure of

Counselling Theory and Practice in Schools

Assignment 1 Requirements Word limit 2500 words; excluding references Referencing You’re required to follow APA Academic Integrity Please refer to the Guidelines Task Purpose 🎯 This assessment task is designed to develop and assess students’ critical thinking and reflective skills, essential for counselling professionals in educational contexts. By engaging in a literature

PSY1040 Cultural Responsiveness Self-Assessment

PSY1040 Cultural Responsiveness Self-Assessment The below self-assessment tool has been adapted from the following resource: Bennett, B., & Morse, C. (2023). The Continuous Improvement Cultural Responsiveness Tools (CICRT): Creating more culturally responsive social workers. Australian Social Work, 76(3), 315–329. Bennett’s collection of Cultural Responsiveness Self-Assessment Tools is designed for social workers

TEAC7094 Assessment 2 Report: Analysis of a Student Work Sample

TEAC7094 Assessment 2 Report: Analysis of a Student Work SampleRemember to include a completed Cover Sheet for this task. CONTEXT PROBLEM AND SOLUTION (approx. 600 – 800 words) RECOMMENDATIONS (approx. 400 words) CONCLUSION REFERENCES Appendix One: Annotated and coded interview transcript from working with the child Appendix Two: Annotated and

Psychological Data Analysis Report

Written Assignment This page outlines the major written assignment and the steps involved in preparing for submission. This assignment will allow you to develop essential skills in analysing and interpreting a data set to address a psychological issue and report the results in APA style. Note that separate documents are

Principles of Economics

Principles of Economics Short-answer Assignment V1 (20% of final mark) The assignment consists of four questions. You should allocate at least half a page (or 250 words) to each answer or 1000 words for all four answers depending on the nature of and/or marks allocated for the question/s. You may

MRTY 5134 Laboratory Report Assignment

MRTY 5134 Laboratory Report Assignment Semester 1 2025Due 18th May 2025Answer TemplateEnter your name and student number below.Name:SID:Use this document to record your answers to the tasks described in the laboratoryreport assignment. When completed submit this document for marking via theassignment portal in Canvas.Things to note:

Mind Map – Personal Philosophy

Mind Map – Personal Philosophy Assessment 2 Assessment Overview Overview Length or Duration Worth Due Part A – Annotated mind-map (equivalent to 350 words). Part B – 350 word personal reflection about your history, identity and values and link it with concepts explored in the unit. Part A – 350 words equivalent

Consumer Partnerships in OT Practice

ASSESSMENT NUMBER 3 ASSESSMENT TYPE Written assignment DATE FOR SUBMISSION Refer to the Course Profile WEIGHTING 40% LENGTH Part A – 500 words Part B – 500 words Part C – 500 words Notes This word allocation includes in-text references but excludes the reference list.There is no allowance for

HPSYSD101 The Evolution of Psychology

ASSESSMENT 2 BRIEFSubject Code and Title HPSYSD101 The Evolution of Psychology Assessment Task Annotated BibliographyIndividual/Group IndividualLength 2,000 words (+/- 10%)Learning Outcomes The Subject Learning Outcomes demonstrated by successfulcompletion of the task below include:b) Examine the significant figures, events and ideas present inthe history of psychology.c) Identify and relate the key

Literature Review and Reflection on Counselling in Education

Assessment Task SheetEDU6114 – Assessment 1 – Literature Review and Reflection Course Code and Name EDU6114 – Counselling in EducationAssessment Name Literature Review and Reflective EssayAssessment Item 1 Assessment Type EssayMarks/Weighting 50% Length 2500 words (excluding references)Assessed LearningOutcomesCLO 1, 3, 7 Due Date Please check Study Desk for Due DatesRationale

NUTR1023 Health and Fitness through Diet and Exercise

Subject NUTR1023 Health and Fitness through Diet and Exercise Assessment Personal Diet and Exercise Plan Learning Objectives Apply the principles of training to develop a personal exercise program with appropriate mode/intensity/frequency to develop the students’ own health and fitness.Apply the current dietary guidelines to develop a personal diet plan for

Behaviour Support Plan & Reflection

Overview Submit your support plan and reflective piece as one document. Description Part A: Support plan (1750 words) For a case study develop a support plan. This plan should aim to support an individual to reduce the need for a behaviour that challenges to occur. Collect and analyse data on a behaviour

ASSESSMENT 2: Child Study Report

ASSESSMENT 2: Child Study Report Moderater very strict on Rubric, its her bible, so please look into it Assignment – Written Assignment Due Date: 28th May, 23:59 (AEST) Weight: 60% Description (2500-3000 words): In this task, you are required to apply your knowledge of observational methods and child development to write

Arts Assignment Help Australia

Introduction Arts is a broad and creative discipline that encompasses visual arts, performing arts, music, design, literature, and creative writing. Studying arts helps students explore creativity, cultural heritage, and expression through multiple mediums. In Australia, arts courses are offered at universities and TAFE institutes such as University of Melbourne, Monash

Health Sciences Assignment Help Australia

Introduction Health Sciences is a multidisciplinary field that studies human health, disease prevention, treatment, and healthcare management. It encompasses areas such as nursing, public health, anatomy, physiology, medical research, and healthcare administration. In Australia, health sciences is a highly sought-after discipline offered at universities including Monash University, University of Melbourne,

Literature Assignment Help Australia

Introduction Literature is the study of written works, encompassing poetry, prose, drama, fiction, and non-fiction, with a focus on understanding themes, symbolism, and cultural context. It is an essential discipline for students studying English, humanities, or creative writing at universities like University of Melbourne, Monash University, University of Sydney, and

Humanities Assignment Help Australia

Introduction Humanities is the study of human culture, society, and history, encompassing disciplines such as history, philosophy, literature, sociology, linguistics, and cultural studies. It plays a crucial role in understanding human behaviour, values, and creativity. In Australia, humanities courses are offered at leading universities including University of Melbourne, Monash University,

Environmental Science Assignment Help Australia

Introduction Environmental Science is an interdisciplinary field that studies the relationship between humans and the natural environment. It covers topics such as ecology, climate change, sustainability, pollution control, and environmental management. In Australia, environmental science is a popular field of study due to the country’s rich biodiversity and focus on

Biology Assignment Help Australia

Introduction Biology is the science of life, exploring everything from molecular structures to ecosystems. It is a core subject in disciplines such as medicine, nursing, biotechnology, environmental science, and genetics. Students in Australia pursuing biology at universities like Monash University, University of Melbourne, University of Sydney, and Deakin University often

Education Assignment Help Australia

Introduction Education is one of the most impactful fields of study, focusing on teaching methods, pedagogy, curriculum development, and learning strategies. Students pursuing education degrees in Australia at institutions such as the University of Melbourne, Monash University, University of Sydney, and Deakin University aim to become skilled teachers, administrators, and

Economics Assignment Help Australia

Introduction Economics is the study of how societies allocate scarce resources, focusing on production, consumption, and decision-making. As one of the most popular academic fields in Australia, economics is taught at leading universities including the University of Melbourne, Monash University, University of Sydney, and ANU. Students pursuing economics often face

Psychology Assignment Help Australia

Introduction Psychology is the scientific study of the human mind and behaviour, covering areas like cognition, emotions, mental health, and social interactions. In Australia, psychology is one of the most popular disciplines, with thousands of students enrolling at universities such as the University of Melbourne, Monash University, University of Sydney,

Marketing Assignment Help Australia

Introduction Marketing is a dynamic and ever-evolving discipline that plays a critical role in the success of any business. From branding and market research to digital campaigns and consumer psychology, marketing requires both creativity and analytical thinking. In Australia, marketing students studying at top institutions like the University of Melbourne,

Finance Assignment Help Australia

Introduction Finance is one of the most essential fields of study, forming the backbone of global business, economics, and investment. In Australia, students pursuing degrees in finance, accounting, economics, and business management at top institutions such as Monash University, University of Melbourne, University of Sydney, and RMIT face an intense

Computer Science Assignment Help

Introduction Computer Science is one of the fastest-growing and most demanding academic disciplines worldwide. Students in Australia, the UK, and beyond pursue computer science degrees to build careers in software engineering, artificial intelligence (AI), cybersecurity, data science, and web development. However, the field is highly technical and requires extensive practical

Law Assignment Help Australia

Introduction Law is one of the most intellectually challenging and competitive fields of study in Australia. Students pursuing law degrees at prestigious institutions such as Monash University, University of Melbourne, University of Sydney, and Australian National University face an intense academic workload. From legal case studies and essays to research

Nursing Assignment Help Australia

Introduction Nursing is one of the most respected and challenging professions in Australia. Students pursuing nursing courses at top institutions such as Deakin University, Monash University, University of Melbourne, University of Sydney, and TAFE colleges face a demanding academic workload. From care plans and reflective essays to case studies and