CHCCOM003 Develop workplace communication strategies

Student Name  Student Number  
Unit Code/s & Name/sCHCCOM003 Develop workplace communication strategies
Assessment TypeWritten
Assessment NameMajor ActivityAssessment Task No.2 of 3
Assessment Due Date  Date submitted 
Assessor Name  
Student Declaration:  I declare that this assessment is my own work.  Any ideas and comments made by other people have been acknowledged as references.  I understand that if this statement is found to be false, it will be regarded as misconduct and will be subject to disciplinary action as outlined in the TAFE Queensland Student Rules.  I understand that by emailing or submitting this assessment electronically, I agree to this Declaration in lieu of a written signature.
Student Signature Date 
PRIVACY DISCLAIMER: TAFE Queensland is collecting your personal information for assessment purposes. The information will only be accessed by authorised employees of TAFE Queensland. Some of this information may be given to the Australian Skills Quality Authority (ASQA) or its successor and/or TAFE Queensland for audit and/or reporting purposes. Your information will not be given to any other person or agency unless you have given us written permission or we are required by law.

Instructions to Student
General Instructions: There are two (2) activities to complete in this assessment task, as follows: Activity 1    Communication Plan You are required to develop a communication strategy for an organisation, using the following resources: ScenarioCommunication Plan template   You will also develop a budget to implement your strategy and identify and manage any communication barriers that exist in your plan
 Activity 2   Crisis Communication Plan Review the example of a crisis communication planRespond to questions in relation to this plan   Information / Materials provided: A learner guide is provided to assist students with their research. Assessment Criteria: The answers to the following activities will enable you to demonstrate your knowledge of: Ability to develop a communication strategy for an organisation, including a crisis planning. Ability to identify communication channels for various stakeholders, whilst adhering to organisation protocols and processesFinancial implications of implementing a communication strategy Managing communication barriersContingency management plans for when electronic communications are down during a crisis.    Work Health and Safety: A work health and safety check of the assessment environment is to be conducted prior to the assessment and any hazards addressed appropriately   Number of Attempts: You will receive up to two (2) attempts at this assessment task as long as these are submitted within the study period for this unit. Should your 1st attempt be unsatisfactory (U), your teacher will provide feedback and discuss the relevant sections / questions with you and will arrange a due date for the submission of your 2nd attempt. If your 2nd submission is unsatisfactory (U), or you fail to submit a 2nd attempt, you will receive an overall unsatisfactory result for this assessment task. Only one re-assessment attempt may be granted for each assessment task.For more information, refer to the TAFE Queensland Student Rules
Submission detailsInsert your details on page 1 and sign the Student Declaration. Include this template with your submission.  Due date for submission>to be notified by your teacher Information required to be submitted. Communication plan and associated protocols > Method of submission;  example – Assessment to be submitted via TAFE Queensland Learning Management System: Connect url: https://connect.tafeqld.edu.au/d2l/loginUsername; 9 digit student numberFor Password: Reset password go to https://passwordreset.tafeqld.edu.au/default.aspx
Instructions for the AssessorStudents should base their communication strategies on the simulated organisation provided in the scenario.  Templates are provided to assist students. Work Health and Safety: A work health and safety check of the assessment environment is to be conducted prior to the assessment and any hazards addressed appropriately   Assessment Criteria: Student’s answer to the following activities will enable the student to demonstrate their knowledge of: Ability to develop a communication strategy for an organisation, including a crisis planning. Ability to identify communication channels for various stakeholders, whilst adhering to organisation protocols and processesFinancial implications of implementing a communication strategy Managing communication barriersContingency management plans for when electronic communications are down during a crisis.    Assessor Requirements Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
Note to StudentAn overview of all Assessment Tasks relevant to this unit is located in the Unit Study Guide.

Activity 1     Communication Plan

You are required to develop a communication strategy along with the required protocols. A communication strategy is designed to help you and your organisation communicate effectively and meet core organisational objectives.

Instructions to perform this task:

  • Read the scenario and develop a communication strategy for Unity Inc, using the Communication Plan Template provided.
  • When your communication strategy is complete, develop a realistic budget to implement your plan, using the table provided. 
  • Analyse your Communication Plan to identify what type/s of communication barriers are likely to exist and explain how you would manage these.

Scenario

Unity Inc. provides day respite services. Currently the organisation communicates upcoming activities and information updates.  It is hoping to save costs and streamline communication with service users and carers by changing from paper based newsletters, brochures and mail outs to using digital media.

You are the Manager, and your role is to make sure all staff understand their roles and responsibilities, to ensure the success of the organisation’s new Facebook page.

Please Note:

Stakeholders:      refer to the parties, within and external to the organisation, that will have an interest or be impacted by the change.

Goal/Objectives: identify from the scenario above, what are the communication objectives? (What is the organisation wanting to achieve?)

Activity 1    Communication Plan  

You are the Manager.  Your role is to make sure all staff understand their roles and responsibilities, to ensure the success of the organisation’s new Facebook page.   An example is provided in the first row to get you started.

Goal/Objectives:  To communicate the introduction of a new digital media strategy to all stakeholders
Internal Stakeholder (listed below)Key messages (who you will communicate with and the key messages you need to provide to this person or people)Communication Channels (various methods and ways in which you will inform the person)Protocol/Process (appropriate protocols/process you must follow in the organisation)Timeframes (deadline for information to be organised)
Example: Social Media ManagerResponsible for ensuring that the Facebook page is maintained with relevant, current and inclusive information.Approve comments before publishingManage negative comments / feedbackFacebook page Email &  staff meetingsSocial Media Manager to approve all content before uploading, Advise Service Manager of significant complaints received on FB pageClose of business daily for next day uploading
Staff    
Social Media Manager    
Board/CEO    
External Stakeholder (listed below)Key Messages (what you want the external stakeholder to know)Communication Channels (various methods and ways in which you will inform the stakeholder) Protocol/Process (appropriate protocols / process you must follow)Timeframes (for information to be conveyed)
Service User & Carers    
Other services in the network    
  • Thinking creatively, outline a realistic budget for your communication plan.  Your budget must include the following information:
  • All resources required to implement the communication plan
  • Time involved to organise each resource
  • Approximate costing of each resource
  • Implications for planned return on investment
Resource/s required (list separately – student may add more rows)Time allocated (internal staff)Money required (excluding wages)
Example: Digital Media Consultant $2000
   
   
   
   
  • Identify three (3) communication barriers that are likely to exist in your Communication Plan you have developed in Activity 1.  For each communication barrier, state how you will manage.

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

Activity 2   Crisis communication plan

Review the following example of a crisis communication plan and respond to the following questions

Stakeholder (listed below)Key messages / themes (who you will communicate with and the key messages you need to provide to this person or people)Communication Channels, including one non-electronic method (various methods in which the communication should occur)Responsible officer (person/s responsible)Timeframes (deadline for information to be organised)
Crisis:  Natural disaster (e.g. fire, flood, cyclone, etc.)
MediaPrimary concern is for welfare and support of all service users and staff. Co-operation with [police / other emergency services / WHS officer / etc.) No comment on causes until a full investigation happens later.Written statement. Interview with reporterCEO, ChairpersonAs soon as practical
StaffFollow instructions for managing the crisis, stay calm, who has special roles, reporting requirementsBuilding Alarms Radios Briefing at evacuation assembly pointWHS Officer Chief fire Warden CEOUpon notification of the emergency
Funding bodiesFacts about what happened, injury status, level of damage to assets, timeframe for providing a more detailed reportPhone, email, letterCEO or BoardAfter the emergency has passed
Service UsersInformation about what happened, impact on service (e.g. closures) assurances that everything is under control. Check those on the premises are OKEmail Newsletter Phone calls to any clients with impacted appointments Signage on front door if a closure is requiredCEO Client services staff Office adminAs soon as practical after the emergency has passed
Family of Staff / Service UsersAssurances that everyone is OK or information about injuries of family members and their location CEO or nominated staff member if there are no injuries. CEO or Board to liaise with police re. communicating with family members if there are injuries or deathsAs soon as possible if there are injuries or if media has broadcast the situation
General publicPrimary concern is for welfare and support of all service users and staff. Co-operation with [police / other emergency services / WHS officer / etc.) No comment on causes until a full investigationMedia statement Notice on website or social mediaCEO Board Members Social Media ManagerSame day of the event if it’s considered serious.
  1. What is the benefit of a crisis communication plan?

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

  • According to the above plan, who are the only people authorised to talk to media in relation to a crisis?

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

  • What would your role and responsibilities be in this crisis if you were:
  • A staff member

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

  • The CEO

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

  • What are three other situations (not including a natural disaster) where you would use a crisis communication plan?

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

End of assessment

Order Now

Get expert help for CHCCOM003 Develop workplace communication strategies and many more. 24X7 help, plag free solution. Order online now!

Universal Assignment (September 29, 2022) CHCCOM003 Develop workplace communication strategies. Retrieved from https://universalassignment.com/chccom003-develop-workplace-communication-strategies/.
"CHCCOM003 Develop workplace communication strategies." Universal Assignment - September 29, 2022, https://universalassignment.com/chccom003-develop-workplace-communication-strategies/
Universal Assignment September 6, 2022 CHCCOM003 Develop workplace communication strategies., viewed September 29, 2022,<https://universalassignment.com/chccom003-develop-workplace-communication-strategies/>
Universal Assignment - CHCCOM003 Develop workplace communication strategies. [Internet]. [Accessed September 29, 2022]. Available from: https://universalassignment.com/chccom003-develop-workplace-communication-strategies/
"CHCCOM003 Develop workplace communication strategies." Universal Assignment - Accessed September 29, 2022. https://universalassignment.com/chccom003-develop-workplace-communication-strategies/
"CHCCOM003 Develop workplace communication strategies." Universal Assignment [Online]. Available: https://universalassignment.com/chccom003-develop-workplace-communication-strategies/. [Accessed: September 29, 2022]

Please note along with our service, we will provide you with the following deliverables:

Please do not hesitate to put forward any queries regarding the service provision.

We look forward to having you on board with us.

Get 45%* OFF on Assignment Help

Most Frequent Questions & Answers

Universal Assignment Services is the best place to get help in your all kind of assignment help. We have 172+ experts available, who can help you to get HD+ grades. We also provide Free Plag report, Free Revisions at a Pocket Friendly cost, We offer Best Price in the industry guaranteed.

We provide all kinds of assignmednt help, Report writing, Essay Writing, Dissertations, Thesis writing, Research Proposal, Research Report, Home work help, Question Answers help, Case studies, mathematical and Statistical tasks, Website development, Android application, Resume/CV writing, SOP(Statement of Purpose) Writing, Blog/Article, Poster making and so on.

We are available round the clock, 24X7, 365 days. You can appach us to our Whatsapp number +1 (613)778 8542 or email to info@universalassignment.com . We provide Free revision policy, if you need and revisions to be done on the task, we will do the same for you as soon as possible.

We provide services mainly to all major institutes and Universities in Australia, Canada, China, Malaysia, India, South Africa, New Zealand, Singapore, the United Arab Emirates, the United Kingdom, and the United States.

We provide lucrative discounts from 28% to 70% as per the wordcount, Technicality, Deadline and the number of your previous assignments done with us.

After your assignment request our team will check and update you the best suitable service for you alongwith the charges for the task. After confirmation and payment team will start the work and provide the task as per the deadline.

Yes, we will provide Plagirism free task and a free turnitin report along with the task without any extra cost.

No, if the main requirement is same, you don’t have to pay any additional amount. But it there is a additional requirement, then you have to pay the balance amount in order to get the revised solution.

The Fees are as minimum as $10 per page(1 page=250 words) and in case of a big task, we provide huge discounts.

We accept all the major Credit and Debit Cards for the payment. We do accept Paypal also.

Popular Assignments

The finest assignment helps in Saudi Arabia

Many students dream to study in Saudi Arabia as they offer some of the best facilities, and they boast one of the most spectacular and rapidly expanding higher education systems in the Middle East. So, this should be of no surprise that every year, many international students prefer to register

Read More »

Expert Solutions for the Best Arithmetic Assignment Help Online

Instant Arithmetic Assignment Help for Students Students most often require Arithmetic assignment help online to solve various calculations. Universal Assignment Help Service provides the best solutions to all arithmetic problems for each student. Students simply have to upload their assignment guidelines on their website, and a customized and accurate assignment

Read More »

Assignment help in Cameroon

The Necessity of Assignment help in Cameroon Today management degrees are one of the most prestigious degrees out there and gaining immense popularity, this degree has the most demand in the market as new startups are emerging day by day, and every company needs the best people to run their

Read More »

Assignment Help in South Korea

Difference between a Good vs Great Online Assignment Tutor The e-learning market is growing at a fast rate due to digitalization. This fact causes an increment in the demand for online tutors as students worldwide searches for a suitable solution for online assignment help in South Korea. You might hear

Read More »

Assignment Help in Japan

Outside-The-Classroom Learning Opportunities It is a typical thinking lesson that stands inside the four walls of a classroom. Some educators say the classroom is the abode of learning and knowledge. We cannot prove these statements wrong. However, one thing is certain: they are partially correct. Learning of concepts starts in

Read More »

Assignment Help in Brazil

Why do Students Consider Online Assignment Help in 2022? Academic life is full of ups and downs. Students who experience such a phase struggle to maintain the equilibrium between personal and professional life. It is because of the load of homework, exams, and participation in extracurricular activities. These events cause

Read More »

Assignment Help in Taiwan

What are the Necessities of Assignment Guidance for Students? As technology takes a new turn around, homework assignments become lengthy and complex. This academic work needs lots of core subject knowledge along with proper research to finish it with proper care. Such work is very time-consuming and hectic for the

Read More »

Assignment Help in Hong Kong

Can You Achieve High Academic Results? Every student wishes to get top scores in their exams. Yet it does not happen if you do not get the correct assignment help in Hong Kong from an online tutor. Such support is in the form of tips, advice, hacks, or taking guidance,

Read More »

VU22977 – Practice in a Legal Environment

Advanced Diploma of Legal Practice – 22565VIC PORTFOLIO- CLIENT MATTER FILE Assessment task 1 Prepare a comprehensive portfolio of documents to create a Client Matter File which must include: Element 1 Area of law Cover sheet stating client name and short description of legal matter Client Instruction Sheet, Costs Agreement

Read More »

KIT714 ICT Research Principles: Assignment 1

Practical Qualitative Research Exercise                                                                                                                                         Type:                 In-Semester, Individual Assignment Task Length:   minimum 2,000 words Weighting:     20% of total assessment for this unit Due Date:       Friday 5 August 2022 – 11:55 pm (Week05) Submission:    electronic submission on MyLO (WORD or PDF) Description:    This practical exercise will engage students in a qualitative research

Read More »

MODULE 44-704463 Dissertation Help

ASSESSMENT CRITERIA Dissertation (12,500 words) Deadline: JULY 29th 2022, 3pm Introduction and abstract  Situates the research question within the, theory, and concepts Explains the value of the study.  Relevance of the research question, to the field of study is fully justified. Leads logically into the Literature Review. Abstract of professional

Read More »

ITECH1103-Assignment: Assignment 2: Analytics Report

Overview The purpose of this task is to provide students with practical experience in writing a data analytical report to provide useful insights, patterns, and trends in a chosen dataset in the light of a set of tasks required within this document. This dataset will be chosen from the UC

Read More »

PBHL20001 Term 1, 2022 – Supplementary Assessment

PBHL20001 Term 1, 2022 Supplementary Assessment The influenza pandemic that followed World War I and took place over the period from 1918-1920 resulted in an estimated 100 million deaths worldwide and 500 million infections. In addition, this pandemic had a significant impact on public health practice throughout the 20th century

Read More »

Community Health Project 1 (HLTH 3058): Assessment 2: Portfolio Task 2

Community Health Project 1 (HLTH 3058) Assessment 2: Portfolio Task 2 – Evaluative Framework Marking Guide Weighting: 15% the total grade for the course   Criteria Outstanding performance (75-100%) Exceeds core requirements (65-74%) Meets core requirements (50-64%) Does not meet requirements (<50%) Comments Content (70%) Demonstrates adequate knowledge of integrating

Read More »

Community Health Project 1 (HLTH 3058): Assessment 2: Portfolio Task 1

Community Health Project 1 (HLTH 3058)Assessment 2: Portfolio Task 1 – Ethical Considerations Marking GuideWeighting of 15% the total grade for the course Criteria Outstanding performance (75-100%) Exceeds core requirements (65-74%)   Meets core requirements (50-64%) Does not meet requirements (<50%) Comments CONTENT (80%) Ethical Considerations   Demonstrates adequate knowledge

Read More »

SAM 11486/SAM G 6677: Assignment 1 – Individual

Assignment 1 – Individual (25%) Report Due: 11:59pm Sunday Week 5 04/09/2022 This assignment will be marked out of 25 marks and is worth 25% of the overall mark for the unit. Please check the unit outline for late penalties and restrictions on late submissions. This assignment is an individual

Read More »

11486 Systems Analysis and Modelling

Assignment Case Study C – Feed Me Now Disclaimer: The situation described in the following case study is fictional, and bears no resemblance to any persons, businesses, or organisations, living or dead. Any such resemblance, if exists, is merely co-incidental in nature, and is not intentional. Feed Me Now is

Read More »

MAA703 – Accounting for Management

Trimester 2 2022 Assessment Task 2 Part B – Teamwork Reflection (Individual) DUE DATE AND TIME:                        Wednesday, 7 September 2022 by 8:00pm (AEST) PERCENTAGE OF FINAL GRADE:    10% WORD COUNT:                                   750 – 800 words Description Teamwork is one of the vital components of many workplaces and the ability to demonstrate

Read More »

Research project assessment proforma and marking schemes

BSc Biomedical Sciences with Health, Exercise and Nutrition (HEN6004) and BSc Biomedical Science (APS6022) Instructions for use All forms must be completed electronically and uploaded to the student submission point in  turnitin. Please note the literature review assessment will be completed in January whereas the assessment of the paper/poster and

Read More »

XERO and Spotlight reporting software Report Assignment

Case facts – Read me carefully please City Infrastructure Holdings Ltd (CIH) and Network Maintenance Services Ltd (NMS) City Infrastructure Holdings Ltd (CIH) acquired 100% of the 300,000 issued shares in Network Maintenance Services (NMS) on 1 July 2021.  The consideration provided to shareholders of NMS consisted of $1.20 in cash plus 1

Read More »

KIT103 Computational Science

School of Information and Communication Technology College of Sciences and Engineering Unit Outline KIT103 Computational Science Semester 2, 2022 Sandy Bay Campus, Hobart Newnham Campus, Launceston COVID-19 (Coronavirus Information) For information on how you can help keep us all safe, please review the Coronavirus updates page here: https://www.utas.edu.au/about/safety-security-and-wellbeing/coronavirus Sections that

Read More »

SEN725 Urban Stormwater Asset Design

Assessment Task -4 Final Report – Analysis of CoGG Stormwater Network Weight 50% This is an individual assessment task. Plagiarism and collusion is unacceptable practice at Deakin University. You must appropriately reference your work. Failure to do so will result in disciplinary action. For more information on plagiarism and collusion,

Read More »

PSY3PRP 2022 Assignment 2: Research Project Report

PSY3PRP 2022 Assignment 2: Research Project Report Guidelines and Marking Rubric Individual Research Report due Wednesday 19th October 11.59pm (50% of total grade) For this assignment—with support through structured tutorial work across much of the semester— you will produce an individually-written report on the broad topic of feeding difficulties in

Read More »

Increasing Demand for assignment help in Namibia

With the growing population, the demand for clean energy, advanced technology, new structures, and better healthcare is escalating day by day which makes engineering the most popular degree for the youth. As more people pursue engineering nowadays, it also makes it one of the most difficult and competitive degrees also.

Read More »

Online Assignment Help in Germany

How Could You Do Exam Preparation Effectively? Exam time is full of challenges and difficulties. You have to juggle exams even in high school, college, or higher education. It defines your knowledge of a specific subject and how well you know the curriculum. The exam also tests how much you

Read More »

Get Excellent Human Values Assignment Help Immediately

Get Excellent Human Values Assignment Help Immediately: Expert Solutions to all your Queries Instant Human Values Assignment Help Online Students can get Human Values assignment help online in a fast and simple way from the experts at Universal Assignment Help Service. Their team of over 172+ subject experts works every

Read More »

Get Top Modern History Assignment Help Online

Order Modern History Assignment Help immediately Students often need modern history assignment help for many reasons. Getting immediate online help for assignments helps students boost their academics in incredible ways. Sometimes, the pressure of studies is too much to take for students. This causes them to score poor grades and

Read More »

Get Instant Assignment Help in the United Arab Emirates

How Can Assignments Help Students? Whatever the definition of homework is, one thing is certain: it helps students thoroughly learn the concepts they have studied in class. The number of such assignments may cause stress or a burden. It means students and tutors are both correct in their type of

Read More »

Assignment Help in Mexico

How to Gain Awesome Grades in Your Chemistry Subject? Whether you are pursuing a technical degree or studying in the science stream, chemistry is always at the forefront. If you love to observe reactions, molecules, acids, condensation, evaporation, and dilution, chemistry will prove a resource for getting outstanding academic marks.

Read More »

Can't Find Your Assignment?

Open chat
1
Free Assistance
Universal Assignment
Hello 👋
How can we help you?