ICT60215 ADVANCED DIPLOMA OF NETWORK SECURITY ICTPMG501 MANAGE ICT PROJECTS STUDENT ASSESSMENT BOOKLET

ASSESSMENT RECEIPT FORM

STUDENT NAME:
STUDENT ID:
COURSE NAME:	ICT60215 ADVANCED DIPLOMA OF NETWORK SECURITY
ASSESSOR’S NAME:
DATE DUE:
UNIT CODE AND TITLE:	ICTPMG501 – MANAGE ICT PROJECTS

NOTE:

1. This form must be stapled on top of the completed Student Assessment Booklet when submitting same.
2. The Assessment Receipt Form must be stamped and signed.

DECLARATION:

1. I am aware that penalties exist for plagiarism and cheating.
2. I am aware of the requirements set by my assessor.
3. I have retained a copy of my assessment.

Student Signature:	_________________________________	Date:	_____________________
Assessment received by NAIT Staff
Name:		Signature:

=================================TEAR HERE ==================================

Students must retain this as a Record of Submission

Assessment handed in on:                                                                                                                                     

Unit code and title:  ICTPMG501 – MANAGE ICT PROJECTS

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About this booklet

This assessment booklet has been designed for students undertaking face-to-face mode of study to provide information before you undertake these assessments. It also contains assessment tools to assess the skills and knowledge required from you to be deemed competent in this unit.

This booklet might not be suitable for students taking other modes of study e.g. online or work based.

Please read all the information given to you when you receive this assessment booklet. If you do not understand any part of this booklet, please inform your assessor.

The assessment booklet contains two (2) parts:

PART 1: Assessment information: This part contains information on the assessment for this unit of competency and how an assessment will be conducted throughout this unit to achieve the competency. It includes:

• Application of the unit of competency.
• Purpose of assessment.
• Elements, performance evidence and knowledge evidence requirements of the unit.
• Conditions, context, required resources and location of the assessment. 

• Assessment tasks. 

• Outline of evidence to be collected. 

• Administration, recording and reporting the requirements including special adjustments, appeals, reasonable adjustments and assessors’ intervention. 


PART 2: Assessment tasks: This part contains the information to successfully undertake the assessment task. In each assessment task, students will find the following information: 


• Task instructions. 

• Role play / Practical Demonstration information. 

• Information on resources required, where applicable

Assessment Information

 PART 1

PART 1: Assessment information

 

Application of the unit of competency:

This unit describes the skills and knowledge required to manage the initiation, implementation and completion of reasonably complex information and communications technology (ICT) projects incorporating scope, risk control and financial factors.

It applies to individuals who utilise a range of specialised technical and managerial techniques to plan, carry out and evaluate their own work and/or the work of a team.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Project management

 

Purpose of assessment:

The purpose of assessment is to determine competency in the unit ICTPMG501 – MANAGE ICT PROJECTS

Elements

1.      Manage project definition activities

2.      Undertake project planning

3.      Establish the IT project team

4.      Manage project execution activities

5.      Coordinate project closure

 

Performance evidence:

Evidence of the ability to:

• scope the activities of a complex information and communications technology (ICT) project
• prepare a project plan
• determine the project team and duties
• execute a project
• close the project, ensuring it has met requirements.

 Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge evidence:

To complete the unit requirements safely and effectively, the individual must:

• describe the characteristics of leaders and technical teams
• outline the consultation and communication techniques and strategies
• describe the process of establishing technical teams and determine stages of team development
• explain estimation and cost-analysis techniques
• describe the methods of communication and communication styles, including interviewing techniques
• identify the objectives and perform benefits analysis
• outline the organisational values, policies and processes that apply to the project
• conduct performance management and project team appraisal methods
• explain the processes for monitoring team and own performance
• outline the project cash flow and budgeting processes
• identify the range of project-management methods and tools
• conduct systems analysis and modelling techniques
• explain team roles and delegation within a multi-project methodology context
• identify and analyse technology solution models and frameworks.

Context and conditions for assessment:

To comply with the assessment conditions of this unit:

• Studentsmust demonstrate adequate skills and knowledge evidence by providing a satisfactory outcome for each assessment task. They will be marked against the recommended model answers in this trainer and assessor guide.
• Practical skills for this unit of competency will be demonstrated in NAIT Computer Lab located at 375 Bridge Rd, Richmond, Melbourne, Victoria 3121 with access to business Information and case study.
• Computer Lab is fully equipped with computers, printer, server, software and access to appropriate networks e.g. LAN and internet access.
• Theory assessment will take place in class room located at 375 Bridge Rd, Richmond, Melbourne, Victoria 3121
• Students will have access to suitable facilities, equipment and resources, including template documentation to undertake the assessment tasks for this unit of competency.
• Assessors must satisfy NVR/AQTF assessor requirements.

Resources required:

The assessor will ensure that assessment is conducted in a safe environment. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry and you have access to the following resources for the unit:

• Access to NAIT Computer Lab with access to standard equipment, case study, scenarios and industry software packages
• Student learner Guide
• Presentation Slides
• NAIT case study and sample templates:
• NAIT Project Initiation Document
• Project charter template
• Project management plan template
• Project evaluation report template

Clustering/holistic assessment:

There is no provision for clustering of assessments in this unit.

Competency requirements:

To be judged competent in this unit, you will be required to demonstrate all indicators which are shown in the Marking Guide (assessor’s document).

You must satisfactorily complete all assessment tasks to be Competent (C) in the unit. Students with unsatisfactory completion of any of the assignment tasks will be deemed Not Yet Competent (NYC).

Assessors will ensure that the evidence collected meets the requirements of the Rules of Evidence (authentic, current, sufficient and valid) prior to entering results into the competency record sheet.

Students unsuccessful at achieving “Satisfactory” for any assessment at the first attempt will be given two opportunities for reassessment. If the student is still deemed Not Yet Competent (NYC) after two reassessments in a unit of competency student will be required to repeat the unit as per the scheduled delivery of the course. For further details, refer to NAIT Re-Assessment Policy and NAIT Course Progress Policy.

Assessment tasks:

To achieve competency in this unit, you must satisfactorily complete all the following assessment tasks within the date and time specified on timetable/session plan. This will demonstrate that you have all the required skills and knowledge for this unit.

Assessment tasks	Assessment description	Due date	Location of assessment
Assessment Part A: Written Knowledge Questions	This assessment includes a series of questions you are required to answer; you need to answer all questions correctly.		NAIT Computer Lab
Assessment Part B: Project	This assessment includes a series of tasks and activities you are required to complete relating to the case study organisation.		NAIT Computer Lab and/or outside the campus
Assessment Part C: Roleplay Observation	This assessment includes a roleplay scenario that you are to participate in.		NAIT Computer Lab
Assessment Part D: Project	This assessment includes a series of tasks and activities you are required to complete relating to the case study organisation.		NAIT Computer Lab and/or outside the campus
Assessment Part E: Project	This assessment includes a series of tasks and activities you are required to complete relating to the case study organisation.		NAIT Computer Lab and/or outside the campus

 

Outline of evidence to be collected:

You must submit the following evidence to be marked competent for this unit. Your assessor will ensure that the evidence submitted meets the Rules of Evidence which are valid, sufficient, current and authentic.

Assessment Part A: Written Knowledge Questions	Answer all questions correctly in the Written Knowledge Questions and submit to your assessor electronically or paper-based.Complete and sign the cover sheet for assessment task
Assessment Part B: Project	Produce all required evidence electronically or paper-based.Submit Observation Report IComplete and sign the cover sheet for assessment task
Assessment Part C: Roleplay Observation	Perform the roleplay while being observed by your AssessorSubmit Observation Report IIComplete and sign the cover sheet for assessment task
Assessment Part D: Project	Produce all required evidence electronically or paper-based.Complete and sign the cover sheet for assessment task
Assessment Part E: Project	Produce all required evidence electronically or paper-based.Submit Observation Report IIIComplete and sign the cover sheet for assessment task

Administration, recording and reporting requirements:

You must read and follow this information carefully while completing assessments for this unit of competency and if you are unsure of any instruction, please contact your assessor to clarify.

The assessments are intended to be equitable, fair and flexible.

Submission of assessment:

You must ensure that the completed assessment tasks are submitted along with the assessment cover sheet:

• Your assessor will mark the submitted assessment, provide feedback to you and complete the comments section against each task, where applicable.

• ALL tasks must be completed in legible English. It is preferred that the tasks submitted for assessments are typed and that they are legible and clear, if handwritten.
• You must submit all assessments on or before the due date specified by the assessor as per the training plan.
• Extensions for individual assessment tasks may be negotiated in specific circumstances with your assessor/trainer. However, you need to provide genuine evidence documents when seeking an extension to due date (e.g. extensions due to illness will require a medical certificate). To arrange an extension, you must speak to your assessor prior to the due date. Extensions must be confirmed by the trainer in writing.

• You are permitted to use dictionaries and to seek support (as required) unless it puts in jeopardy the integrity of the assessment, your assessor will let you know if this is the case.
• Unless the assessment task specifically allows pair work or group activities such as brainstorming, you must submit your own original work and must not copy the work of other students. Plagiarism is unacceptable.
• You can submit your assessment tasks through the learning management system or hand in hard copies in the classroom.

Recording an assessment result:

Once the assessments have been completed, the assessor will record the assessment results on the student assessment record sheets and LMS/student management system and all results will be approved by the course coordinator.

Assessors will check that you have completed the student declaration prior to filling out the assessment sheet.

Retaining assessment records:

NAIT will securely retain all completed student assessment items for each student for a period of six months from the date on which the judgement of competence for the student was made. NAIT will also retain sufficient data to be able to reissue AQF certification documentation for a period of 30 years.

All assessment records submitted to the assessor for marking will be stored and retained properly. And a hard copy submitted to student administration for filing along with the evidence.

The assessor will ensure that the student records are securely retained in accordance with the NAIT record control policy accessible by the Student Administration Officer.

Assessment outcomes:

For unit of competency:

There are two outcomes for assessments: C = Competent and NYC = Not Yet Competent (requires more training and experience).

You will be awarded C = Competent on completion of the unit when the assessor is satisfied that you have completed all assessments and have provided the appropriate evidence required to meet all criteria in line with the Rules of Evidence. If you fail to meet this requirement, you will receive the result NYC = Not Yet Competent and will be eligible to be re-assessed in accordance with the NAIT Re-Assessment Policy and NAIT Course Progress Policy.

For assessment task:

There are two assessment outcomes for tasks.  S = Satisfactory and NS = Not Satisfactory.

On the individual assessment cover sheet for assessment tasks you will be marked Satisfactory, if you have completed the task successfully, submitted all evidence and satisfied the assessment criteria and Not Satisfactory, if you have not completed the task, the evidence is not sufficient or does not meet the requirements of the assessment criteria.

Re-assessment:

If you are unsuccessful at achieving competency at the first attempt, you will be given two further opportunities for re-assessment at a mutually agreed time and date. For further details, refer to the NAIT Re-Assessment Policy and NAIT Course Progress Policy. As this is a competency-based program, the assessment continues throughout the program until you either achieve Competency in the assessment tasks or a further training need is identified and addressed.

Student access to records:

You have the right to access current and accurate records of your participation and results at any time. You can see your results or attendance progress by logging in to the Learning Management System at any time or you can request a copy of your records by contacting the student administration and the assessor.

Support:

You may seek clarification about the assessment information and the instructions and tasks at any time from the assessor.

Reasonable adjustments and special learning needs:

NAIT Australia works to ensure that students with recognized disadvantages can access and participate in education and training on the same basis as other students. Disadvantages may be based, for example, upon age, cultural background, physical disability, limited or non-current industry experience, language, numeracy or digital literacy issues.

Where pre-training interviews and assessments reveal that a student may require special support or where, after enrolment, it is made apparent that the student requires special support, reasonable adjustments will be made to the learning environment, training delivery, learning resources and/or assessment tasks to accommodate the particular needs of the student. An adjustment is reasonable if it can accommodate the student’s particular needs, while also taking into account factors such as the student’s views, the potential effect of the adjustment on the student and others and the costs and benefits of making the adjustment.

Any adjustments made must:

• Be discussed, agreed and documented in the assessment record
  • Benefit the student.
  • Maintain the integrity of the competency standards and course requirements as stipulated in the training package.
  • Be reasonable to expect in a workplace.

Reasonable adjustment may consist of:

1. Providing additional time for students to complete learning and assessment tasks.
2. Presenting questions orally for students with literacy issues.
3. Asking questions in a relevant practical context.
4. Using large print material.
5. Extending the course duration.
6. Presenting work instructions in diagrammatic or pictorial form instead of words and sentences.

Complaints and appeals:

If you are dissatisfied with an assessment outcome, you may appeal the assessment decision. In the first instance, you are encouraged to appeal informally by contacting the assessor and discussing the matter with them. If you are dissatisfied with the outcome of such discussion, you may appeal further to either the course coordinator and/or Head of Department. If you are still dissatisfied, you may appeal formally and in writing to have the result reviewed. For more information, refer to the Assessment Policy and the Complaints and Appeals Policy and Procedures.

Assessor intervention:

Assessors will check if you are ready for the assessment and defer the assessment if you are not. Feedback will be given to you at the completion of the assessment.
During role play, the assessor may act as a client or employer, where required, but the assessor will not interfere with the assessment. If the assessment activities might impact on your safety or that of others, the assessor will stop the assessment immediately.

Plagiarism, cheating and assessment dishonesty:

NAIT considers plagiarism and cheating as a serious misdemeanor. Evidence of plagiarism and cheating is treated on a case by case basis and the consequences for students engaging in such practices may include failure of the assessment or unit or exclusion from the course. For more information, refer to NAIT’s Assessment Policy.

Assessor feedback:

 

Assessors will provide feedback on the assessment that you have submitted. This can identify your strengths and weaknesses or be an overall comment on your submission. A copy of the feedback along with your submission will be given to you and you must keep a copy of it throughout the completion of the course.

Student Declaration: 

I …………………………………………………………………… (Student Name) have read and understand the information provided above and also understand and accept that any act of plagiarism and academic dishonesty may have penalties including cancellation or suspension of my enrolment with NAIT. I further declare that:

• All assessment work submitted for this unit competency is my own original work and plagiarism and collusion has not occurred.
• Assessment work has not been copied or submitted for any other unit/course.
• I have taken proper care and effort to ensure my work has not been copied by another person.
• I have retained a copy of this assessment for my own records in the event I have to reproduce my work.
• I am aware that any assessment deemed unsatisfactory will require me to undergo reassessment which may be different to the one originally submitted.

Student signature: ………………………………………………………   Date: ……/……/…….

PART 2

Assessment tasks

Assessment Task Cover Sheet:

 

Student details
Student name:	Student ID
Assessment details
Unit of competency:	ICTPMG501 – MANAGE ICT PROJECTS
Assessment task:	Part A – Written Knowledge Questions
Date of submission:
Assessment Outcome: Satisfactory                     Not Satisfactory
Assessor signature:
Assessor name:
Feedback:
Student Plagiarism Declaration: By submitting this assessment to the NAIT, I declare that this assessment task is original and has not been copied or taken from another source except where this work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment of this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks Google check for plagiarism            Yes  No Check for copying/collusion             Yes  No Check for authenticity (own work)   Yes  No Cheating or use of model answers   Yes  No	Student: I have received, discussed and accepted my result as above for this assessment and I am aware of my appeal rights.
Signature: …………………………………………………	Signature:…………………………………………..
Date:………………………………………………………..	Date:………………………………………………….

Assessment Task Part A: Written Knowledge Questions

 

Required documents and equipment:

• NAIT Computer Lab with access to standard equipment, case study and scenarios.
• Student assessment booklet and a pen (organized by the student).
• NAIT Learners’ resources for the unit ICTPMG501 – MANAGE ICT PROJECTS (organised by the trainer/assessor).
• Learner’s notes

Instructions for students:

This assessment will be conducted in the NAIT Computer Lab as part of the student’s self-paced learning (in their own time) with access to the resources listed above.

You must answer all knowledge questions as part of this assessment and you can submit answers in either electronic or paper-based. The assessor will verify the authenticity of your work by asking questions regarding the answers provided. You must satisfactorily answer all knowledge questions to be deemed Satisfactory for this assessment.

 

Planning the assessment

• Recommended date for assessment:
• Access all resources mentioned in required resources either printed copies or access via the internet.
• Time required for assessment:  2 hours.
• You must:
  • Produce all evidence as required in the Project assessment.
  • Complete and submit in due timelines.
  • Submit with a completed assessment cover sheet.
• Your assessor will set a time to provide feedback.

Evidence specifications:

At the end of the assessment, you will be required to submit the following evidence before the due date specified by the assessor:

• Completed Student Assessment Booklet with all questions answered
• Completed and signed cover sheet for the assessment.

Evidence submission:

• Documentation can be submitted electronically or paper-based.
• Your assessor will record the assessment outcome on the assessment cover sheet.

Knowledge questions:

Question 1:	Describe at least five characteristics of great leaders.
Answer:	They are interested in the development of others- Great leaders strive to see the people they lead grow. They provide resources and coaching to enable them develop. They put priority on personal development – Goot leaders focus on their personal growth to the benefit of the people they lead. They often listen to new adeas and are always flexible to change. They encourage improvement among their people by atleast awarding new innovations and appreciating strategic thinking. The have good communication skill- They communicate across cultural backgrounds, ethnic groups and different races. They practice good ethics and professionalisim in leadership – They are considerate in the decisions they make. To favour their team members and customers.
Marking:	Satisfactory	Unsatisfactory

Question 2:	Describe two characteristics of technical teams.
Answer:	Technical teams have a clear direction and purpose. For teams to provide better solutions to problems, the need to have a clear direction of where they aim at reaching and well understood purpose. They have defined roles – Technical teams work well when each team member is aware of what is expected of him/ her. By knowing the roles, one is able to strive at working to achieve and perform as per the expectations.
Marking:	Satisfactory	Unsatisfactory

Question 3:	Outline four effective communication techniques.
Answer:	Verbal communication technique which entails using a language to relay information through sign language or speaking. Non-verbal communication technique which which uses body language and gestures to pass information to others. Written communication techniques which is done by writing down or typing to convey information. Visual communication technique which is done by using pictorial representations to convey information.
Marking:	Satisfactory	Unsatisfactory

Question 4:	Outline three effective consultation strategies that would be appropriate to use during the development of a company’s policies and procedures.
Answer:	Outlining the relevant people to consult – In a company not everyone should be consulted because some company information is sensitive to be shared. Determining what to consult on. It is important to note down the areas of consultation so as to have what extend of information can be revealed to consultants. Outlining how to consult. The consultation process should have steps to follow.
Marking:	Satisfactory	Unsatisfactory

Question 5:	Describe, in your own words, the five stages of the Tuckman model of team development.
Answer:	The first stage is the formation stage where team members come together to work together. At this stage, tema leaders are selected to lead the team. The second stage is where individual differences among team members start emerging. It is usually the hardest stage to handle. The third stage involves conflict solving and unity is likely to be established among the team members as each one of them starts understanding their team members differences and how to handle them The fourth stage deals with performing and cooperation to achieve the common goal. By this stage, the members have understood each other well and have established good relationships. The last stage is the team adjournment stage when most of the team goals have been completed. The main aim of the last stage is to finalize on the tasks and writing down the results. Mostly the team is dissolved and the members reassigned to other teams.
Marking:	Satisfactory	Unsatisfactory

Question 6:	Discuss why key performance indicators are used in budgeting and provide three examples of financial key performance indicators that can be used to determine the effectiveness of a budget.
Answer:	Key performance indicators are the measurements that the company uses to gauge the performance of the company on long term basis. They are used in budgeting as they help to determine the strategies to be used by the company in terms of finances and daily operations compared to similar businesses to achieve great performance. Examples of key performance indicators are: liquidity which is measured by the amount of cash circulating in the company and the assets that can be transfored into cash Solvency which is is determined by the ability of the company to cover its debts in both long and short terms. Profitability: which is the amount of revenue the company is able to make to sustain itself.
Marking:	Satisfactory	Unsatisfactory

Question 7:	Describe three basic styles of communication.
Answer:	Agressive communucation style where individuals stand up for their own rights ignoring other peoples rights. Passive communication style where individuals ignore their rights to consider other people Assertive communication style which involves individuals considering both their rights and the rights of other people
Marking:	Satisfactory	Unsatisfactory

Question 8:	Explain how to apply each of the following project cost management tools. For each tool, also describe its cost effectiveness and its accuracy. Analogous Estimating Parametric modelling Bottom-up estimating
Answer:	Analogous estimating uses the company past experience to determine and estimate how long the project would take  and the expected overall cost. This management tool is effective when limited information about the project being undertaken is provided. Parametric modelling entails creating models digitally using programmed rules and algorithms. Everything is handled digitally rather than manually. This tool is cost effective and accurate as minimal human errors are involved. Bottom-up estimating is a technique of estimation done by compiling granular costs to come up with a total and overal budget of the whole project.
Marking:	Satisfactory	Unsatisfactory

Question 9:	Describe three effective interview techniques
Answer:	Asking open ended questions- This will help one to understand the interviewee better according to his/her responses. Listening more and only taking less – To get to know the applicant, the interviewer needs to be a good listener and doing less talking Taking notes – Remembering the candidates responses might be quite hard without having to record them.
Marking:	Satisfactory	Unsatisfactory

Question 10:	What are the main purposes of a cost-benefit analysis?
Answer:	It helps making the decision making process simple. It is important to uncover hidden costs and benefits of the project’s
Marking:	Satisfactory	Unsatisfactory

Question 11:	Identify the steps that need to be taken to perform a project’s cost–benefit analysis.
Answer:	Establishing an analysis of the framework in use Identifying all the costs that the project may incur and the expected benefits Attaching value to each cost and benefits Tallying the total values and benefits for comparison purposes
Marking:	Satisfactory	Unsatisfactory

Question 12:	Explain the following key steps of the project cost management process. For each, state at which stage of the project life cycle it is used. Cost Estimation Budget Determination Spending Control
Answer:	Cost estimation involves forecasting the resources needed to complete a certain project and the cost that might be involved. This is done at the beginning of project implementation. Budget Determination is done buy putting together the estimations done to establish the project baseline. This is done at the beginning of the project. Spending Control involves managing and monitoring the resources available for the project. It is done during the project implementation.
Marking:	Satisfactory	Unsatisfactory

Question 13:	Discuss the key purpose and objectives of budgeting in project management.
Answer:	It helps to allocate resources well and avoid mismanagement of funds. It is important in measuring the performance and jusdging the performance of each individual during project implementation. It helps predict the cash flow in the business . It provides guidance on the direction to follow.
Marking:	Satisfactory	Unsatisfactory

Question 14:	Outline the project budgeting process.
Answer:	Determining the income or the available resources. Outlining the expenses. Writing down the budget plan. Adjusting the habits and sticking to the budget.
Marking:	Satisfactory	Unsatisfactory

Question 15:	Explain three Project Management Modelling techniques.
Answer:	Gantt charts – This is a visual representation of the tasks to be completed by a team. Critical path method – It is used to schedule project activities  by caclulating the shortest route to follow to complete the project. Waterfall technique – With this technique the tasks are distributed through five phases
Marking:	Satisfactory	Unsatisfactory

Task outcome (S or NS)
Assessor’s Feedback
Assessor’s signature		Date
Assessment date
Student’s signature		Date

 

Assessment Task Cover Sheet:

 

Student details
Student name:		Student ID
Assessment details
Unit of competency:	ICTPMG501 – MANAGE ICT PROJECTS
Assessment task:	Part B – Project
Date of submission:
Assessment Outcome: Satisfactory                     Not Satisfactory             Not Assessed
Assessor signature:
Assessor name:
Feedback:
Student Plagiarism Declaration: By submitting this assessment to the NAIT, I declare that this assessment task is original and has not been copied or taken from another source except where this work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment of this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks   Google check for plagiarism            Yes  No Check for copying/collusion             Yes  No Check for authenticity (own work)   Yes  No Cheating or use of model answers   Yes  No	Student: I have received, discussed and accepted my result as above for this assessment and I am aware of my appeal rights.
Signature: …………………………………………………	Signature: …………………………………………..
Date: ………………………………………………………..	Date: ………………………………………………….

Assessment Task Part B: Project

 

Required documents and equipment required for this assessment:

• NAIT Computer Lab with access to standard equipment, case study and scenarios.
• Student assessment booklet and a pen (organized by the student).
• NAIT Learners’ resources for the unit ICTPMG501 – MANAGE ICT PROJECTS (organised by the trainer/assessor).
• NAIT case study and sample templates:
• NAIT Project Initiation Document
• Project charter template
• Project management plan template

Instructions for students:

This assessment will be conducted in the NAIT classroom or outside the campus with access to the resources listed above.

You must satisfactorily perform all tasks to be deemed Satisfactory for this assessment.

Planning the assessment

• Recommended date for assessment:
• Access all resources mentioned above in required resources either printed copies or access via the internet.
• Time required for assessment:  1-2 Weeks.
• You must:
  • Produce all evidence as required in the Project assessment.
  • Complete and submit in due timelines.
  • Submit with a completed assessment cover sheet.
• Your assessor will set a time to provide feedback.

Evidence specifications:

At the end of the assessment, you will be required to submit the following evidence before the due date specified by the assessor:

• NAIT Project Charter
• NAIT Project Management Plan
• Completed and signed the cover sheet for assessment.

Evidence submission:

• Documentation can be submitted electronically or paper-based.
• Your assessor will record the assessment outcome on the assessment cover sheet.

Project Overview and context

For this assessment you are required to perform the role of project manager on an actual project. You will play a role of project owner; this means you will sign off the project stages produce.

Scenario

You are a Senior Project Manager of Websitehub Pty Ltd, which offers a range of services a wide range of business analysis and consulting services to businesses of all sizes. 

You have been assigned a new client, Mark Evans, who is the CEO of NAIT Australia, based in VIC. 

NAIT was established in 2015 to enhancing the role of education as people navigate their way through life, become productive members of their communities, and fulfil their life goals.

They are specialized in providing IT and Management Trainings to various companies which boosts their technical standards and also collaborating with industry to provide quality solutions. Their focus always been the industry-based learning which helps our students to make them competent according to the current industry demand.

They have already placed lots of students with various IT companies in Australia.

Their aim is to provide quality and affordable training in leading edge technologies, mainly concentrating on bridging the gap between school education and tertiary education offered by the Universities and competencies that the industries always look for.

 The company currently employs the following staff in its head office: CEO, Training Manager, Accounts Manager, Marketing Manager, Student Support Officer, Administration Officer, Trainers and administration staff. 

The company’s overall objectives to develop best-practice initiatives and models to serve the needs of young people, providing them with endless opportunities to fulfill their potential for economic and social participation.

The company plans to hire another staff member in administration, and part of the project would include training the administration staff. 

Websitehub Pty Ltd has been contracted to provide consultancy on Global Student NAIT project, and you will be managing the project. Although you will be working mostly with Websitehub Pty Ltd on the project, NAIT has requested that the project be conducted as set out in their Project Management document. 

You are also required to produce the relevant documentation to initiate a project. Using the scenario as a guide which will be present in NAIT Project Initiation Document, you will determine the project definition and develop a Project Charter, including preliminary statement of project scope, and obtain sign-off.

Instructions

You will need to access the following:

• NAIT Project Initiation Document
• Project charter template
• Project management plan template

See the ‘Resources required’ section for how to access these documents.

This Project has been split into three separate tasks. Please complete each task in the order they appear.

Read all the information you have been given.

Task One

Develop a Project Charter using the template for the purpose of securing project authorisation for your project. This will include:

• Background: the reasons that the project has been initiated
• Project objectives: including the business problem or opportunity
• Project scope
• Details of the different components of the project
• : you will need to gather information on the project’s requirements, constraints and risks. Outline a plan showing how you intend to gather this information.
• Project partitioning: consider how the project tasks should best be organised. 
• Budget
• Project management

Your charter should be approximately two pages long.

Task Two

Arrange a time with your assessor to present your project charter to them during class time.

You will need to explain and discuss the following points

• Success criteria
• Budget
• Requirements
• Constraints
• Risks

You will seek their approval and agree on any changes required.

You must ensure you communicate with your assessor in an appropriate business manner, as if you were addressing a senior manager at NAIT.

Your meeting is expected to take approximately 15 minutes.

Your assessor will complete Observation Checklist I at the end of your presentation. Please ensure you review the Observation Checklist before you commence your presentation so that you are fully prepared and know exactly what is expected of you.

Please submit the completed Observation checklist as evidence of this task.

Task Three

Based on the project charter that you have developed and any feedback from the Manager, develop a project management plan using the template

The Project Management Plan should include the following:

• A Brief Introduction: The introduction must summarise the intent of the plan.
• Project Requirements
• Project deliverables
• Measurable outcomes: How the success of the project will be determined.  
• Project constraints 
• Project scope: This is to be taken from the project charter. 
• Risk assessment: Describe at least two prospective risks. You will also have to outline a disaster recovery plan for the project. 
• Project Team members and allocate their roles and responsibilities.
• Timelines: Should include a simple Gantt Chart. 
• A Work Breakdown Structure 
• Performance monitoring: How often, and in what ways, the team’s performance will be monitored. 

Task one: Project charter

Project Overview

Owing to the changing business needs, NAIT has seen it fit to reposition itself strategically in the form of IT and network resources, as such, this requires a complete revamp and revisiting of the current network and IT resources for improvements and customization to fit in the changing business space as well as business needs towards the business agility aspect of the company. In response to the changing needs, the company has contracted Websitehub Pty Ltd for network and IT strategizing. The objective of this project charter therefore is to govern the implementation and undertaking of the project as outlined in the charter.

Project Scope Statement

In response to the dynamic business space and the changing IT needs, this project is focused on a general scope of case analysis focusing on IT business needs for network design. The design is hence confined in the identified shortcoming so the existing IT and network resources.

Governance Policy

A governance policy is a framework detailing the governing aspects of the company’s operations applicable to all the company’s departments, employees and activities. The policy is portrayed in the following attributes;

Project Objectives

In general, the project seeks to revamp the IT and network infrastructure in the company to position it for better performance owing to the dynamic business space.

Adhering to the scope and project overview, the project undertaking intendeds to attain the following objectives;

• To analyze and assess the existing IT and network solutions against the changing business needs
• To identify the specific business needs with respect to the future and business agility aspects
• To design and implement a network system addressing the identified business gaps
• To test the designed network system against the performance metrics as outlined in the project requirements

Communication Plan

A clear-cut communication plan, strategy and channel is critical during the project implementation, this is to ensure smooth flow of project from initialization to the completion of the project undertaking.

Purpose of Communication Plan

Owing to the numerous stakeholders involved in the project, a communication plan is critical under mission and purpose as to create a clear-cut channel of communication for easy project management.

Practice-Policy Communication Cycles

The involved parties must make follow ups in a communication for a complete communication channel, this is to ensure a complete cycle of information dissemination.

Information or Messages	Audience (Diverse Stakeholders)	Methods	Frequency	Responsibility Who is responsible? What is the role of leadership?	Indicator of Success What data is used and how often to determine effectiveness of communication?
Issues arising	Departmental heads	Meetings Phone calls	Whenever they occur	The departmental heads	Solution found for the identified issue
Project progress	Project manager	Briefings Emails	Daily Weekly briefings	Project manager	Project progress and completeness

Project Management

Agile project management tools and techniques are crucial for the project undertaking. The project will be undertaken under SCRUM framework and divide and conquer approach of project management hence distribution of tasks. The company’s IT and network is an urgent project to be completed in the shortest time possible, following the urgency need for business continuity. The SCRUM framework is divided in four sprints as detailed;

Sprint 1: Planning and preliminary study

Sprint 2: Network design

Sprint 3: Acceptance and security testing

Sprint 4: Deployment

Sign-Off

6. Sign-off
	Name	Signature	Date (MM/DD/YYYY)
7.  Notes
General manager
ICT manager
Operations manager

Task two: Project charter

Success criteria

Criteria	Required
Backup & recovery	Daily backup
Security	Addressing the risk assessment aspects
Bandwidth	100 Mbps
Usability	Acceptable and usable for non-technical users
Cost of implementation	Within $3500
Time	Completed within 1 month

Budget

Resource	Vendor	Quantity	Cost @ each $	Subtotal $
Switch	Cisco	8	60	480
Router	Cisco	15	70	1050
VMWare	Vmware	1	200	200
CAT-6 cables	Any	500 meters	2	1000
AWS yearly plan	Amazon	1-year plan	200	200
IP Phone	Cisco	10	80	800
TOTAL COST	3530

Task three: Project management plan

Project Scope & Overview

As mentioned, the project specifically intends to redesign the current network with the objective of bettering the service delivery, this entails a fresh site survey against network resources, network design (LAN) inculcating the specific requirements as outlined.

Project Requirements

• On-premise Linux server – file server
• Windows AD for network/ system administration
• AWS remote backup & recovery
• SOS password management system
• Central cloud access

Project Deliverables

• Requirements specification document
• Network site survey report
• Simulated network design
• Design and implementation report
• Penetration testing report

Project Constraints

Time

The network is required urgently, compared to the 1-month period allocated, time is a significant constraint in the project implementation from which emanates the risks of subpar work and incompleteness of scope in coverage.

Resources and cost

As illustrated in the budget, the project requires a heavy budget which may not be enough as the procurement report is yet to be released.

Risk Assessment

Figure 1: risk assessment matrix

Project Team members

	Project phase	Tasks	Members
NAIT network project mgtn	1.1 Initiation	1.1.1 Evaluation & Recommendations 1.1.2 Develop Project Charter 1.1.5 Project Charter Signed/Approved
1.2 Planning	1.2.1 Create Preliminary Scope Statement 1.2.2 Determine Project Team 1.2.3 Project Team Kickoff Meeting 1.2.4 Develop Project Plan
1.3 Execution	1.3.1 Project Kickoff Meeting 1.3.2 Verify & Validate User Requirements 1.3.3 Design System 1.3.4 Procure Hardware/Software 1.3.6 Testing Phase 1.3.7 Install Live System

Project Timeline

Figure 2: timeline

Work Breakdown Structure

Performance Monitoring

Performance metric	Threshold
Speed	80 Mbps
Network monitors	Solaris (40dB)

The final documents you submit for assessment will be assessed using the project criteria provided.

All project criteria outlined must be covered satisfactorily for Part B to be completed satisfactorily.

You must complete the project unassisted by the assessor or other personnel, but may refer to reference material as needed.

Observation Checklist I

Assessor to complete

Name of Student: Date of Observation:
During the role-play as Project Manager, did student satisfactorily:	Yes	No
Clearly explain their Project charter?
Justify the reasons for the decisions they made?
Ask for (and take on board) your feedback?
Outline the requirements of the project?
Outline the constraints and risks that relate to the project?
Answer your questions clearly and confidently?
Use positive and appropriate body language?
Use appropriate language and tone?
Obtain your approval and sign off?
Feedback to the student:
Observation Outcome:	□ Satisfactory	□ Not Satisfactory
Assessor’s Signature:
Date:

Project checklist – to be completed by the assessor

Marking criteria	Please tick S or NS
The student’s project meets the following requirements:
Produced the relevant documentation to initiate the project	S  NS
Develop a project charter that includes a preliminary statement of the project’s scope and obtain sign-off	S  NS
Determined the project requirements, constraints and risks	S  NS
Established organizational project governance policy and processes	S  NS
Confirmed NAIT business problem or opportunity and the project objective	S  NS
Performed a feasibility study and listed a business case	S  NS
Carry out information gathering activities to find project requirements, constraints and risks	S  NS
Prepared project work breakdown, schedule and budget	S  NS
Developed project management plan to communicate the intended management strategy for the project and obtain sign-off	S  NS
Identified team members, and allocate their roles and responsibilities	S  NS
Conduced Risk Analysis for the project	S  NS
Discovered project partitioning based on SDLC	S  NS
Task outcome	S  NS
Assessor’s feedback
Assessor’s signature		Date
Assessment date
Student’s signature		Date

Assessment Task Cover Sheet:

 

Student details
Student name:		Student ID
Assessment details
Unit of competency:	ICTPMG501 – MANAGE ICT PROJECTS
Assessment task:	Part C – Roleplay Observation
Date of submission:
Assessment Outcome: Satisfactory                     Not Satisfactory     Not Assessed
Assessor signature:
Assessor name:
Feedback:
Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment of this student, and I have provided appropriate feedback.	Student: I have received, discussed and accepted my result as above for this assessment and I am aware of my appeal rights.
Signature: …………………………………………………	Signature:…………………………………………..
Date:………………………………………………………..	Date:………………………………………………….

Assessment Task Part C: Role-Play Observation

 

Required documents and equipment:

• NAIT Learners’ resources for the ICTPMG501 – MANAGE ICT PROJECTS (organised by the trainer/assessor). 
• Learner’s notes
• Learner’s Answers to Assessment Task Part B Task Three (learner to bring)

 

Instructions for students:

This assessment will be conducted in the NAIT classroom in a simulated work environment with access to the resources listed above.

Your assessor will form you into a group with two other students.

You will each take turns playing the role of the project manager and clarify the training and support needs of NAIT project from the other two students who will play the roles of business stakeholders. 

The purpose of your meeting is to:

• Establish project team values and agreed behavioural standards with team members.
• Allocate roles and responsibilities, based on project solution requirements
• Determine training and support needs of team members
• Finalizing work breakdown schedule

Remember that it is important to be prepared for all discussions with your client.  Know what you want to find out, and what you want to ask, as the client will only answer questions you put forward.

Your assessor will complete the Observation Checklist below to record your communication and interaction skills during each roleplay.

It is expected that each role play will take approximately 20 minutes.

Please ensure you review the Observation Checklist before you commence your presentation so that you are fully prepared and know exactly what is expected of you.

Please submit the completed Observation checklist as evidence of this task.

At the completion of the roleplays, both the student and the assessor are required to sign and date the Observation Checklist, verifying that they acknowledge the outcome for this assessment task and have been provided with feedback from the assessor.

Planning the assessment

• Recommended date for assessment:
• Access all resources mentioned in required resources either printed copies or access via the internet.
• Time required for assessment:  60 minutes.
• Your assessor will set a time to provide feedback.

Evidence specifications:

At the end of the roleplay demonstration, you will be required to submit the following evidence before the due date specified by the assessor:

• Completed and signed the cover sheet for assessment.
• Completed and signed Observation Checklist

Evidence submission:

• Your assessor will record the assessment outcome on the assessment cover sheet.

                                        Observation – Role play

Agenda

Meeting venue & time

Participants

CEO NAIT: Mark Evans

Project manager

Mar Evans

“Hello, I trust you are doing great, I hope I didn’t keep you waiting for long”

Project manager

“No issues, I understand”

Mark Evans

“Our company has for long been meaning to make a few improvements here and there as you may have been told, we basically needed project management services as we have an extensive project upcoming in the near future, I have discussed with my team here and they have mentioned quite a number of documents required; charter, budget, work breakdown structure you name them. So I would like you to oversee this project”

Project manager

“Thank you sir!, I am honored, I get what you are saying, I am well versed with Agile management, as you have mentioned, those documents are required as part of the project implementation, It would be good if I can get a glimpse of what the project is all about prior to the assembling of the team and the management tasks.”

Mar Evans

“Yeah, sure you will be briefed on the project itself, I have an overview here, we need an IT system, based on our business activities, we need a fairly speed network service as well as a smooth information system. Some sort of backup system will also be great, you will work with those on the ground I think they have full information in detail”

Project manager

“I will take the document with me, I just remembered, I was emailed a document I suppose that is the requirements documents for the project, I will cross-check the document against this and will be able to come up with a consolidate document for me to steer forward the project.”

Mar Evans

“So the project is set start next week on Monday and we have a period of one month at maximum for us to complete it, do you think that will be possible on your end as the project manager?”

Project manager

“Right now I cannot tell in certainty, but tentatively I think a month is enough for us to complete it, there could be hitches or the scope may be wide but essentially we cannot go beyond one and half months”

Mark Evans

“So in other words we should have it completed in one and half months or it depends with the scope of the project?”

Project manager

“Yes, it largely depends on the project scope, but the 45 days I have estimated are tentative, with the preliminary information I have at hand, I think the 45-days period is enough for it to be completed”

Mark Evans

“Okay, 45 days it is, I am headed out for a meeting, you go organize your team and notify me when you start although I won’t be around in the entire period. In will be back in 2-3 weeks, thank you for your time”

Project manager

“The pleasure is all mine, I will sure notify you ASAP”

OBSERVATION CHECKLIST II

Assessor to complete

Name of Student: Date of Observation:
During the role-play as Project Manager, did student satisfactorily:	Yes	No
Clearly explain project team values and agreed behavioural standards?
Clearly explain the value of training and support needs of team members?
Clearly explain the allocation of roles and responsibilities?
Refer to appropriate legislation?
Ask for (and take on board) the Stakeholders’ feedback?
Show respect for diversity in the group when communicating by allowing time for each person to talk and encouraging others to contribute their ideas?
Answer any questions clearly and confidently?
Use positive and appropriate body language?
Use appropriate language and tone?
Use active listening skills to ensure the team leaders understood the policy or procedure?
During the role-play as a Business Stakeholder, did student satisfactorily:	Yes	No
Ask questions clearly and confidently to ensure they understood correctly?
Use positive and appropriate body language?
Show respect for diversity in the group when communicating by allowing time for each person to talk and encouraging others to contribute their ideas?
Use appropriate language and tone when speaking?
Use active listening skills?
Give positive and constructive feedback to the IT Team Leader?
Feedback to the student:
Observation Outcome:	□ Satisfactory	□ Not Satisfactory
Assessor’s Signature:
Date:

Assessment Task Cover Sheet:

 

Student details
Student name:		Student ID
Assessment details
Unit of competency:	ICTPMG501 – MANAGE ICT PROJECTS
Assessment task:	Part D – Project
Date of submission:
Assessment Outcome: Satisfactory                     Not Satisfactory             Not Assessed
Assessor signature:
Assessor name:
Feedback:
Student Plagiarism Declaration: By submitting this assessment to the NAIT, I declare that this assessment task is original and has not been copied or taken from another source except where this work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment of this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks   Google check for plagiarism            Yes  No Check for copying/collusion             Yes  No Check for authenticity (own work)   Yes  No Cheating or use of model answers   Yes  No	Student: I have received, discussed and accepted my result as above for this assessment and I am aware of my appeal rights.
Signature: …………………………………………………	Signature: …………………………………………..
Date: ………………………………………………………..	Date: ………………………………………………….

Assessment Task Part D: Project

Required documents and equipment:

• NAIT Computer Lab with access to standard equipment, case study and scenarios.
• Student assessment booklet and a pen (organized by the student).
• NAIT Learners’ resources for the unit ICTPMG501 – MANAGE ICT PROJECTS (organised by the trainer/assessor).
• Learner’s notes
• Learner’s Answers to Assessment Task Part B Task One (learner to bring)
• Learner’s Answers to Assessment Task Part B Task Three (learner to bring)

Instructions for students:

This assessment will be conducted in the NAIT classroom or outside the campus with access to the resources listed above.

You must satisfactorily perform all tasks to be deemed Satisfactory for this assessment.

Planning the assessment

• Recommended date for assessment: After session X.
• Access all resources mentioned in required resources either printed copies or access via the internet.
• Time required for assessment:  1-2 Weeks.
• You must:
  • Produce all evidence as required in the Project assessment.
  • Complete and submit in due timelines.
  • Submit with a completed assessment cover sheet.
• Your assessor will set a time to provide feedback.

Evidence specifications:

At the end of the assessment, you will be required to submit the following evidence before the due date specified by the assessor:

• NAIT project status report
• Updated NAIT Project Charter
• Updated NAIT Project Management Plan
• Completed and signed cover sheet for assessment.

Evidence submission:

• Documentation can be submitted electronically or paper-based.
• Your assessor will record the assessment outcome on the assessment cover sheet.

Project Overview and context

Your project proposal has been accepted by NAIT, and work began two weeks ago. As per the Work breakdown Structure, you need to provide regular status report to the NAIT business Stakeholders.

Instructions

This Project has been split into two separate tasks. Please complete each task in the order they appear.

Read all the information you have been given.

Task One

In accordance with client service procedure, develop a project status report for the client.

Your report should evaluate the project’s performance management and give a team appraisal.

It should include the current status of the project as well as any issues that have arisen. For any issues, you should give workable suggestions as to how these can be resolved. 

Task Two

The stakeholders have requested a change to project. The annually maintenance of VCE should also cover in the project.

Complete the change request referring to the changes to project as listed above.

• Ensure that they cost the change request and assess the impact on your project scope and schedule.
• Update the project plan to reflect changes.
• Update the project schedule to reflect the scope changes.

Project checklist – to be completed by the assessor

Marking criteria	Please tick S or NS
The student’s project meets the following requirements:
Listed the delivery and acceptance of assigned project team work activities and manage individuals	S  NS
Observed the quality of project deliverables	S  NS
Observed project scope changes, risks and issues	S  NS
Completed the change request for the project scope and statement	S  NS
Task outcome	S  NS
Assessor’s feedback
Assessor’s signature		Date
Assessment date
Student’s signature		Date

Assessment Task Cover Sheet:

 

Student details
Student name:		Student ID
Assessment details
Unit of competency:	ICTPMG501 – MANAGE ICT PROJECTS
Assessment task:	Part E – Project
Date of submission:
Assessment Outcome: Satisfactory                     Not Satisfactory             Not Assessed
Assessor signature:
Assessor name:
Feedback:
Student Plagiarism Declaration: By submitting this assessment to the NAIT, I declare that this assessment task is original and has not been copied or taken from another source except where this work has been correctly acknowledged. I have made a photocopy or electronic copy or photograph of my assessment task, which I can produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment of this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks   Google check for plagiarism            Yes  No Check for copying/collusion             Yes  No Check for authenticity (own work)   Yes  No Cheating or use of model answers   Yes  No	Student: I have received, discussed and accepted my result as above for this assessment and I am aware of my appeal rights.
Signature: …………………………………………………	Signature: …………………………………………..
Date: ………………………………………………………..	Date: ………………………………………………….

Assessment Task Part E: Project

Required documents and equipment:

• NAIT Computer Lab with access to standard equipment, case study and scenarios.
• Student assessment booklet and a pen (organized by the student).
• NAIT Learners’ resources for the unit ICTPMG501 – MANAGE ICT PROJECTS (organised by the trainer/assessor).
• Learner’s notes
• NAIT case study and sample templates:
• Project evaluation report template

Instructions for students:

This assessment will be conducted in the NAIT classroom or outside the campus with access to the resources listed above.

You must satisfactorily perform all tasks to be deemed Satisfactory for this assessment.

Planning the assessment

• Recommended date for assessment:
• Access all resources mentioned in required resources either printed copies or access via the internet.
• Time required for assessment:  1-2 Weeks.
• You must:
  • Produce all evidence as required in the Project assessment.
  • Complete and submit in due timelines.
  • Submit with a completed assessment cover sheet.
• Your assessor will set a time to provide feedback.

Evidence specifications:

At the end of the assessment, you will be required to submit the following evidence before the due date specified by the assessor:

• NAIT Project evaluation report
• Completed and signed cover sheet for assessment.

Evidence submission:

• Documentation can be submitted electronically or paper-based.
• Your assessor will record the assessment outcome on the assessment cover sheet.

Project Overview and context

The project is now complete, with the outcomes as follows:

It is four months since the project commenced.  There has been very positive feedback amongst all staff. 

The necessary IT support documents have been filed by the administration Officer, who has a good understanding of their contents.

The only aspect of the project that has not been finalized is the company’s ongoing disaster plan. Websitehub has been managing this during the project, and NAIT will be taking this over when the project has been finalized. Your recommendations should be included in the project evaluation report.

Instructions

You will need to access the following:

• Project evaluation report template

See the ‘Resources required’ section for how to access these documents.

This Project has been split into two separate tasks. Please complete each task in the order they appear.

Read all the information you have been given.

Task One

Review the information provided in the task overview above, develop a Project Evaluation Report for NAIT.

Your report must include:

• Reason for Closing the Project
• Highlights and Innovations
• Summary of Recommendations
• Performance against Objectives
• Performance against Outputs
• Lessons learned

Task Two

Arrange a time with your assessor to present your project evaluation report to them during class time. Discuss with them what sort of ongoing disaster program would be appropriate for a company such as NAIT.

You will need to explain and justify recommendations of your evaluation report and also seek their approval and obtain sign-off.

You must ensure you communicate with your assessor in an appropriate business manner, as if you were addressing a senior manager at NAIT.

Your meeting is expected to take approximately 15 minutes.

Your assessor will complete Observation Checklist III at the end of your presentation. Please ensure you review the Observation Checklist before you commence your presentation so that you are fully prepared and know exactly what is expected of you.

Please submit the completed Observation checklist as evidence of this task.

Observation Checklist III

Assessor to complete

Name of Student: Date of Observation:
During the role-play as Project Manager, did student satisfactorily:	Yes	No
Clearly explain their project evaluation report?
Justify the reasons for the decisions they made?
Ask for (and take on board) your feedback?
Outline the recommendations of the report?
Considered ongoing disaster program?
Answer your questions clearly and confidently?
Use positive and appropriate body language?
Use appropriate language and tone?
Obtain your approval and sign off of the report?
Feedback to the student:
Observation Outcome:	□ Satisfactory	□ Not Satisfactory
Assessor’s Signature:
Date:

Project checklist – to be completed by the assessor

Marking criteria	Please tick S or NS
The student’s project meets the following requirements:
Finalised project by completing project evaluation report	S  NS
Managed the system testing and hand over activities	S  NS
Documented IT support plans and maintenance documents	S  NS
Able to secure final project sign-off	S  NS
Managed post project review	S  NS
Listed the lessons learned from project	S  NS
Recorded disaster recovery plan	S  NS
Finalised the project well	S  NS
Task outcome	S  NS
Assessor’s feedback
Assessor’s signature		Date
Assessment date
Student’s signature		Date

Final Assessment Record
Student’s name:		Student’s ID:
Assessor’s name:		Date of completion:
Unit of competency:	ICTPMG501 – MANAGE ICT PROJECTS
Assessments	Student results
Satisfactory	Not Satisfactory	Not Completed
Assessment Part A: Written Knowledge Questions
Assessment Part B: Project
Assessment Part C: Roleplay Observation
Assessment Part D: Project
Assessment Part E: Project
Comments/ Feedback:
Unit outcome:	Competent                   Not Yet Competent
Is re-assessment required?	Yes                                 No
Assessor Signoff By signing this final assessment record: I confirm that the student has attempted all requirements of this unit of competencyI am satisfied the work submitted is their own work.I have informed the participant of the assessment decision.
Assessor’s signature:		Date:
Student Signoff By signing this final assessment record: I have received, discussed and accept the outcome from my assessment as above for this unit of competency and I am aware of my right to appeal.
Student’s signature:		Date:

Unit Feedback Form

The purpose of this evaluation is to obtain your feedback on the content, delivery and assessments of the unit of competency provided by NAIT. Your response will be treated in the strictest confidence and will assist us to review and improve our delivery. Please leave this feedback form with your assessor/ course coordinator or feedback box in your campus of study.

Student name (optional)
Qualification in which enrolled

DIRECTIONS: Along each scale given below, please tick the box that matches most closely with your opinion as indicated below:

Criteria	Feedback
How would you rate the content of the unit?	All completely new information Mostly new but with some familiar ideas Mostly refreshing ideas with some new ideas All refreshing ideas
How useful were the practical/class activities in helping you learn new information or refreshing ideas you had previously learned?	Useful Somewhat useful Not useful Not Applicable (N/A)
How useful were the practical/ class activities in understanding of the unit?	Useful Somewhat useful Not useful Not Applicable (N/A)
How well did your trainer/assessor explain the concepts covered in the unit?	Useful Somewhat useful Not useful
I received the assessment information prior to the date of assessment	Strongly Disagree Disagree Not sure Agree Strongly agree
Unit criteria and assessment process were available or explained	Strongly Disagree Disagree Not sure Agree Strongly agree
The trainer/assessor covered all Project Planning details (where applicable)	Strongly Disagree Disagree Not sure Agree Strongly agree Not Applicable (N/A)
Instructions were clear and easy to understand	Strongly Disagree Disagree Not sure Agree Strongly agree
I knew exactly what was expected from me	Strongly Disagree Disagree Not sure Agree Strongly agree
The assessment procedure was explained	Strongly Disagree Disagree Not sure Agree Strongly agree
The trainer/assessor used appropriate language	Strongly Disagree Disagree Not sure Agree Strongly agree
The trainer/assessor was professional	Strongly Disagree Disagree Not sure Agree Strongly agree
How would you rate the degree of easiness of the assessments?	Definitely easy Somewhat easy Easy Difficult
FURTHER COMMENTS: If you have additional comments, please use the space below.

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