BB101 Business Communications

Melbourne Institute of Technology Pty Ltd
CRICOS Provider No: 01545C,  03245K NSW

Assessment Details and Submission Guidelines Assessment 4: Self-Reflective Report
SchoolSchool of Business/School of IT and Engineering
Course NameBachelor of Business/Networking/Engineering Technology
Unit CodeBB101
Unit TitleBusiness Communications
TrimesterT2 2021
Assessment AuthorDr Flemming Rhode
Assessment TypeIndividual
Assessment TitleSelf-Reflective Report
Unit Learning Outcomes Addressed:a. Develop a basic capacity to reflect on current theory and practice b. Demonstrate the ability to convey both spoken and written communications and understanding of the key concepts of the communication process c. Apply research skills and resources to collect, analyse and present task-relevant information in a logical and professional manner d. Demonstrate the ability to work independently as an effective communicator e. Develop an understanding of negotiation and conflict resolution management principles
Total Marks25
Word Limit1,500
Release DateWeek 6
Due DateWeek 9 (16 September 2021 at 5pm)
Submission GuidelinesAll work must be submitted on Moodle by the due date (as above) along with a completed Assignment Cover Page. The assessment must be in MS Word format, 1.5 spacing, 11-pt Calibri (Body) font and 2 cm margins on all four sides of your page with appropriate section headings.  Reference sources must be cited in the text of the Assessment Task; and listed appropriately at the end in a Reference List using APA 6th edition for the School of Business and IEEE for SITE students. See the following resources for Reference Style Guides: o Business Students: o SITE Students:
Extension / Special ConsiderationIf an extension of time to submit work is required, an Application for Special Consideration and supporting documentation must be submitted online via your Academic Management System (AMS) login:  The Application for Special consideration must be submitted no later than three (3) working days after the due date of the specific piece of assessment or the examination for which you are seeking Special Consideration.  In the case of serious illness, loss or bereavement, hardship or trauma students may be granted special consideration.
Academic Misconduct   Academic Misconduct is a serious offence. Depending on the seriousness of the case, penalties can vary from a written warning or zero marks to exclusion from the course or rescinding the degree. Students should make themselves familiar with the full policy and procedure available at: For further information, please refer to the Academic Integrity Section in your Unit Description.

Assessment Cover Sheet

Student ID Number/s:Student Last name/s:Student First name/s:
Unit code:Unit title:
Due date:Date submitted:Campus:
Lecturer’s Name:Tutor:
Student Declaration I/We declare and certify that: the work contained in this assessment is my/our own work/group work, except where acknowledgement of sources is made;this assessment has not been submitted previously for academic credit in this or any other course;I/we have read MIT’s Plagiarism and Academic Misconduct Policy and Procedure, and I/we understand the consequences of engaging in plagiarism, collusion and contract cheating; a copy of the original assignment is retained by me/us and that I/we may be required to submit the original assignment to the Lecturer and/or Unit Co-ordinator upon request;   I/we have not plagiarised the work of others or participated in unauthorised collaboration or contract cheating when preparing this assessment.
MIT IDSignatureDate

For Assessor Use Only (if not marked on Moodle)


Assessment Task Description

Write a Self-Reflective Report on the how well you communicate all academic related issues in the MIT environment.

Your report should include a comparative analysis of your communication performance regarding the following theoretical principles and concepts that are covered in this unit. To support your findings, you must include at least five in-text citations (from credible sources), that contribute valuable insights to your discussion.

The following topics must be covered in your report:

  • Listening, tolerance and sensitivity
  • Expressing yourself
  • Interpreting body language
  • Being aware of your differences
  • Resolving conflict

Your report must also contain the following elements:

1. Title Page (author’s name, who the report is for, the date submitted, and the word count)

2. Table of Contents (page numbers must match section headings)

3. Introduction (background, scope of report)

4. Purpose Statement (aim of the report)

5. Findings (in-depth analysis of your personal experiences and graphical display of all data collected)

6. Discussion (comparative self-reflection of your findings and the researched theoretical principals and concepts based on topics 1 – 5)

7. Conclusions (a summary of the key discussion points)

8. Recommendations (list of changes that could be made to ensure a better outcome next time)

9. List of References (in accordance with the APA or IEEE style guidelines)

10. Appendix (inclusion of data used, and any items that should be included in their entirety)

The report body must include the following:

• Appropriate section and sub-section headings

• A balanced amount of content for each section

• The discussion should progress in a logical order, supported by the correct use of paragraphs

• Graphs, tables, and illustrations (include at least one in the findings and refer to it in the discussion)

• Correct in-text citations and end-text references of written and graphical content, where appropriate

Word limit: 1,500 words (5% above or below the word count is permissible).

You MUST write in your own words.  You can use the textbook, lecture and tutorial slides, your notes, your answers to tutorial exercises, to guide your answers to the questions.  However, your answers and argument examples should be written in your own words.  Do not copy and paste from the internet as you will not receive marks for this and you will be penalised for plagiarism.

This is an individual assessment task which means you must complete it on your own.  Academic integrity rules apply.  Plagiarism and academic misconduct penalties apply.

Marking criteria:

Assessment criteria are shown in the following table. Marks are allocated as follows:

Assessment criteria to be met and assessedDetailed Description of the Assessment CriteriaBreakdown Marks
Criteria 1Quality of Research: Topic Relevancy, Adequate Comparative Analysis and Reflection, and Theoretical Application.7
Criteria 2Completeness: Layout: Title Page, Table of Contents, Numbered Pages, Formatting Elements: Executive Summary, Introduction, Body of Report (Appropriate use of paragraphs, Progression of Discussion, Graphs / Illustrations), Conclusion and Recommendations, Bibliography / List of References, and Appendices Content: Word Limit, Key Focus Points (Objectives, Audience,  Overall Presentation)12
Criteria 3Communication Skills: Spelling and Grammar, Readability, Use of Paragraphs, Referencing (‘in-text, ‘end text’), Proofreading, Presentation6
Total 25

Using Technology for Assessment

RationaleActivitiesTechnological tools selected
reflection on learningfeedback on performancepractice of critical thinkingcheck for plagiarismproblem-based learning  MoodleTurnitin

Marking Rubric for Assessment

Marking Rubric Criteria/ GradesHigh Distinction (HD) [Excellent] 80%-100%Distinction (D) [Very Good] 70%-79%Credits (C) [Good] 60%-69%Pass (P) [Satisfactory] 50%-59%Fail (N) [Unsatisfactory] <50%
Criteria 1High quality research of credible information, with substantial comparative analysis, reflection and application of Business Communication theoretical principles and concepts.Sound research of credible information, with detailed comparative analysis, reflection and application of Business Communication theoretical principles and concepts.Satisfactory research of credible information, with some comparative analysis, reflection and application of Business Communication theoretical principles and concepts.Adequate research of credible information, with limited comparative analysis, reflection and application of Business Communication theoretical principles and concepts.Inadequate research of credible information, with no comparative analysis, reflection or application of Business Communication theoretical principles and concepts.  
Criteria 2A comprehensive report that includes all key elements. Demonstrates a developed ability to meet all the formatting, structuring, and content requirements, unnoticeable errors.A detailed report that includes all key elements. Demonstrates strong ability to meet all the formatting, structuring, and content requirements, with minimal, minor errors.  An adequate report that includes all key elements. Demonstrates a developing ability to meet all the formatting, structuring, and content requirements, with frequent minor errors.  A superficial report that includes most of key elements. Demonstrates a developing ability to meet all the formatting, structuring, and content requirements, with some major errors.An unsubstantiated report that may include all key elements. Demonstrates a lack of ability to meet all the formatting, structure, and content requirements, with frequent major errors  
Criteria 3Excellent communication skills demonstrated in ensuring all the writing requirements are met, with unnoticeable errors.Strong communication skills demonstrated in ensuring all the writing requirements are met, with minimal, minor errors.Adequate communication skills demonstrated in meeting the writing requirements, with frequent minor errorsInconsistent communication skills demonstrated in meeting the writing requirements, with some major errors.Poor communication skills demonstrated in meeting the writing requirements, with frequent major errors  
Referencing Feedback if applicable:Turnitin Report Checked:    Plagiarism detected?   Yes / No        If Yes, identify the type for student learning and understanding:

Comments / For improvement:

Mark:                 / 25                                      Grade:                                                                 Marker:

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