(Please ensure this cover sheet is completed and attached on top of each assessment)

QUALIFICATION CODE AND TITLE:  Certificate IV in Commercial Cookery


Student Number 
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I declare that:

  • This assessment is my own work, based on my own study and research and no part of it has been copied from and other source except where due acknowledgement/reference has been made.
  • If this assessment was based on collaborative/teamwork, as authorized by the trainer, I have not submitted the same final version of any assessment material as another student.
  • I have not previously submitted this assessment or any part of this assessment for this or any other course/unit.
  • I have kept a copy of my assessment.
  • I give permission for my assessment to be reproduced, communicated, compared and archived for the purposes of detecting plagiarism.
  • I understand that plagiarism is the practice of taking someone else’s work or ideas and passing it off as one’s own work and that the attached assessment maybe checked for plagiarism.
  • I understand that collusion is presenting another person’s assessment as one’s own and/or providing your own work to another person to allow them to pass it off as their own.
  • Any assessment deemed unsatisfactory will require me to undergo reassessment which may be different to the one originally submitted.
  • I am aware that in the event that I disagree with the assessment outcome I have the right to appeal that result.  I will follow the complaints and appeals process.
  • A late submission fee of $100 per assessment will apply if the assessment is submitted after the scheduled due date unless a formal extension has been granted by the Program Manager or Course Co-ordinator.

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To be deemed competent students must have a satisfactory result recorded for each assessment activity.  If a     result is not satisfactory for any assessment task, the trainer/assessor will determine the training and assessment tasks to be completed.

 The student has been assessed as competent in the elements and performance criteria, performance evidence and knowledge evidence and in line with the assessment conditions. The students work submitted for this assessment is: Valid                             Sufficient                    Current                Authentic

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The student has been given feedback and informed of the assessment result and the reasons for the decision.
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Is this assessment subject to an appeals process5 Yes     5  No
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Answer the following questions in brief.

  • Identify the industry sector of your organisation and detail one best practice approach to environmentally sustainable working practices. Explain how this is relevant to your own area of responsibility.
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  • State the compliance requirements within your work area for all relevant environmental/sustainability legislation, WHS issues and requirements, regulations and codes of practice.
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  • Identify all environmental and energy efficiency issues, systems and procedures related to your organisation and industry practice.
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  • What industry benchmarks do you/your organisation need to follow to maintain correct environmental and resource practices?
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  • Identify areas for improvement in environmental sustainability within the systems and procedures (as in question 3) through own knowledge and research, and communication with key personnel and stakeholders, taking into account external benchmarks for improving resource use within your work area.
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This is a roleplay task.

To complete the following task, you need to prepare power point slides for each question, and present in a class in a simulative environment.

You can find additional supporting materials For Adore Hotel required for this task under Additional in V-Learn as Classroom Activity PowerPoint sample format with questions and tasks. Please use the format to submit your work on “Classroom activity PowerPoint submission Link”

  1. analyse information from a range of sources to identify current procedures, practices, and compliance requirements in relation to environmental and resource sustainability.
  2. consult and communicate with relevant stakeholders to seek input and encourage engagement with developing and implementing sustainability improvements, encourage feedback and suggestions and report on outcomes.
  3. plan and organise work group activities to:
  4. measure current resource usage
  5. solve problems and generate ideas for improvements
  6. evaluate and implement strategies to improve resource usage
  7. plan, implement and integrate improvements into operations
  8. meet environmental requirements
  9. apply continuous improvement approach to sustainability performance.
  10. apply change management techniques to support sustainability performance.


Write short answers for the following questions:

  •  a. What are the nine “matters of national environmental significance” as determined in the Environmental Protection and Biodiversity Conservation Act (EPBC) 1999?
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  • What groups of people are affected by the EPBC? Is your organisation included in any of these groups and if so, which one?
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  • Identify seven different business activities that could be considered as an “action” in terms of actions that may have a significant  impact on any of the matters of national environmental significance. What, if any, apply to your organisation?
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  • Accessing the “Protected Matters Search Tool” on the Australian Government website at:, use the tool to generate a report on the location of your organisation to determine whether there are any matters of national environmental significance within your location. Document your findings in your workbook and if possible, print and attach the report generated.
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  • Using the internet, find out what other legislation related to the environment is in place within your state or territory. Document your findings in your workbook.
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  • Does any of the legislation apply to your organisation? If so, what and why?
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  • a. With which environmental/sustainable regulations does your organisation have to comply in terms of those dictated by:
  • International
  • Commonwealth
  • State/territory
  • Industry
  • Organisation?
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  • What procedures are in place within your organisation to assess its compliance with these regulations?
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  • How, if at all, could these procedures be improved?
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  • a. Using the internet, research environmental and resource efficiency systems and procedures applicable to your organisation and the geographical location of your organisation. Document your findings in your workbook and present to the work group.
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  • Suggest three ways of conserving energy within the workplace.
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  • Suggest two ways of conserving water.
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  • a. Refer to the waste management system used within your organisation and identify areas in which improvements could be made.
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  • Identify stakeholders within your organisation that could provide you with information and advice about improvements to efficiency.
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  • Identify a vehicle for one specific stakeholder or group of stakeholders to provide suggestions on how improvements could be made to their area of expertise. Document the findings in your workbook.
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  • a. Identify resources related to environmental management within your organisation that need to be measured for their usage.
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  • Select one resource that you intend to measure and decide how you are going to measure it.
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  • Is the usage of the resource governed by any formal regulations? If so, what?
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  • Is the usage of the resource governed by internal organisational guidelines or specifications?
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  • a. What is a purchasing strategy?
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  • What is sustainable procurement?
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  • Adopting a sustainable purchasing strategy can produce a number of benefits to the environment, society and the economy. Name as many as you can for all three areas.
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  • What is a supply chain program?
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  • Select one product sold by your organisation and research its supply chain. Find out whether improvements could be made to the environmental sustainability of the supply chain. Document your findings in your work book.
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  • How do you analyse current work processes?
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  • a. What is a stakeholder?
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  • Why would you require input from specialists when setting targets for improving environmental sustainability?
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  • a. Identify an area within a process that you undertake as part of your role in your organisation that you believe requires improvement to environmental sustainability.
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  • Using the internet, access external sources that provide information and data as required to help identify ways in which improvements could be made. Find and document at least one source from the following types of source:
  • National government
  • State or territory government
  • Telephone or email enquiry to a local government office
  • Private consultant.
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  • a. Using the alternative solutions in the Learner Guide, evaluate how suitable each one is for your organisation. Document your reasons in your answer.
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  • Using alternative solutions already identified specifically for your organisation, follow the same process.
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  • How should the goals be while setting efficiency targets?
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  • a. According to the efficiency targets you have set, which invoices from suppliers will you need to examine?
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  • What other relevant information and data will you need to examine?
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  • What will you need to measure?
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  • a. What is continuous improvement?
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  • Who is responsible for applying continuous improvement to processes?
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  • What are the benefits of continuous improvement?
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  • Identify an area in a process you undertake in your role that you believe could be improved and make a suggestion for a solution.
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  • To whom in your organisation would you communicate your ideas?
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  • a. Identify ten simple green office practices.
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  • What is waste management hierarchy?
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  • State three different waste treatments and identify the one which your organisation uses the most. State whether it is the most environmentally sustainable option for your organisation.
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  • What is an ecological footprint?
An ecological footprint is a measure of the impact of human activities on the environment, particularly in terms of the resources we consume and the waste we generate. It is essentially a way to understand and quantify how much land and water area is required to support a particular lifestyle or activity.    
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  • Visit the WWF Australia website and complete your own ecological footprint. Print it out and attach it your work book. Identify two ways in which you could improve your footprint.
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  • Identify a product that your organisation manufactures, sells, purchases or uses and list the different people involved in the product stewardship and their responsibilities.
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  • Using the internet, research and document the opportunities in your state/territory for sustainability covenants/compacts. Document your findings.
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  1. a. What are carbon credits?
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  • Does your organisation purchase carbon credits? If so, where from? If not, use the internet to find a source in your state or territory from which to do so.
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  • How could you reduce material consumption within your organisation?
1. Implement a waste management system: Encourage recycling, composting, and proper disposal of materials throughout the organization. Provide well-labeled recycling bins and educate employees about the importance of waste reduction. 2. Promote a paperless environment: Encourage the use of digital documentation and communication whenever possible. Provide training on how to utilize electronic tools effectively, such as cloud storage, collaborative platforms, and digital signatures. 3. Optimize inventory management: Implement inventory tracking systems to avoid overstocking or understocking. By optimizing inventory, you can reduce material waste, storage costs, and the need for excessive packaging.  
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  • For each of the following sectors, use the internet to find a company appropriate to your state/territory and organisation from which to purchase renewable energy:
  • Waste
  • Solar
  • Water
  • Wind
  • Biogas
  • Biofuel
  • Green building and biomaterials
  • Transport technologies
  • Geothermal
  • Carbon
  • Wave/ocean.
Waste: Veolia AustraliaSolar: SunPower AustraliaWater: H2O Innovation AustraliaWind: Acciona Energy AustraliaBiogas: Biogas RenewablesBiofuel: Australian Renewable Fuels LimitedGreen building and biomaterials: ModscapeTransport technologies: Tesla AustraliaGeothermal: Geodynamics LimitedCarbon: Carbon Reduction InstituteWave/ocean: Carnegie Clean Energy
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  • List the hazardous and/or toxic materials used within your organisation and try and find a non-hazardous/toxic material alternative.
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  • a. State five biological assets.
1. Livestock: Animals raised for milk, meat or wool.   2. Crops: Plants grown for food or materials.   3. Fish: Aquaculture farms breeding fish for sale.   4. Timber: Trees grown for wood.   5. Nursery Plants: Young plants grown for sale.  
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  • Under the National Landcare Program, the Community Call to Action targets stakeholders to voluntarily involve themselves in land care projects. Name five different groups of stakeholders.
Indigenous group Government agenciesCommunity Landcare group Landcare networks Sustainable Agriculture Program    
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  • Does your organisation participate in the National Landcare Program, and if so, how?
1. Submitting a grant request: The National Landcare Program provides money for initiatives that improve water quality, preserve and restore natural ecosystems, and promote sustainable agriculture. Associations are eligible to apply for funding to support their initiatives.   2. Participating in Landcare-related activities: Associations can engage in Landcare initiatives such tree planting, weed removal, and environment restoration. Putting up Landcare activities is a fantastic opportunity to engage the neighborhood and promote environmental sustainability.   3. Forming a coalition with Landcare gatherings: To support their initiatives and advance environmentally friendly behaviors, Landcare groups can join with other organizations. To encourage sustainable practices, organizations can draw on the local skills and knowledge of Landcare groups.   4. Supporting innovative thinking and research: Organizations can support sustainable practices through research.    
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  • Why is subsoil such an important environmental asset?
Subsoil is an important environmental asset because it can offer valuable nutrients and water for plant growth.  
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  • How can humans damage soil?
Humans can damage soil in several ways, having profound effects on its fertility and overall health. One significant way this occurs is using harmful agricultural practices, such as excessive use of chemical fertilizers, pesticides, and herbicides. These substances can disrupt the delicate balance of microorganisms and beneficial insects that contribute to soil quality and nutrient cycling processes. Overuse of these chemicals can lead to soil contamination, making it less suitable for sustaining plant growth and potentially harming water sources through leaching or runoff.          
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  • What environmental assets are particularly important to your organization and why?
 Considering a relationship’s actions and objectives, many regular assets are essential. Clean air and water are essential for some organizations to be concerned about the welfare of its delegates and to budget money. Organizations in the fields of forestry, agriculture, and horticulture depend largely on ecosystems and biodiversity for their operations, whilst those in the fields of agriculture and horticulture heavily depend on soil fertility. Numerous organizations also place a high value on energy efficiency and sustainable power in an effort to reduce their energy consumption and carbon footprint. Every organization should try to manage sustainably and take ecological effects into account in order to conserve these vital natural resources.    
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  • When implementing costing strategies to fully utilize environmental assets, what values do you need to consider?
Economic Value Environmental Value Social Value Long-Term Value Opportunity Cost
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  • Does your organization currently run any shadow products to help sustain the environmental assets and resources it uses?
Currently, our company sells shadow items. Utilizing shadow products can help businesses improve their reputation and image while also minimizing their environmental impact. Shadow products can help in reducing waste, recycling, resource use, and environmental pollution. They can also be used by businesses to satisfy the expanding demand from customers for products and services that are socially and environmentally responsible.    
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  • What are the two technologies used to monitor and evaluate efficiency targets?
There are various technologies available to monitor and evaluate efficiency targets. Two commonly used technologies are:   1. Data Analytics and Business Intelligence Tools: Data analytics and business intelligence (BI) tools enable organizations to collect, process, analyze, and visualize data relevant to efficiency targets. These tools help identify patterns, trends, and anomalies within large datasets, providing valuable insights into operational performance. By leveraging data analytics and BI tools, organizations can track key performance indicators (KPIs), monitor progress towards efficiency targets, and make data-driven decisions to optimize operations.   2. Performance Management Systems: Performance management systems are software platforms designed to track, manage, and evaluate organizational performance against predefined goals and targets. These systems often include features such as goal setting, progress tracking, real-time reporting, and performance dashboards. They enable organizations to set specific efficiency targets, monitor progress, and generate reports to assess performance. Performance management systems streamline the evaluation process by automating data collection, consolidating information, and providing a centralized platform for performance tracking and reporting.  
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  • Who are the key personnel and stakeholders to be communicated about the outcomes to report on efficiency targets?
The key personnel and stakeholders to be communicated about the outcomes and reports on efficiency targets will vary depending on the specific organization and the nature of the targets. However, here are some common stakeholders who should typically be involved: 1. Executive Leadership: The top-level executives, including the CEO, CFO, or other senior leaders, should be kept informed about the outcomes and reports on efficiency targets. They are responsible for making strategic decisions and allocating resources, so they need to be aware of the progress and results achieved. 2. Department Managers: Department managers and supervisors directly involved in the areas targeted for efficiency improvement should be communicated with regularly. They play a crucial role in implementing strategies and plans, so keeping them informed helps ensure alignment and accountability. 3. Employees: Engaging employees at all levels is essential for successful efficiency improvement. Communicating the outcomes and reports to employees creates transparency, fosters a sense of ownership, and helps them understand the impact of their efforts. It also encourages ongoing participation and commitment to further improvement.  
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  • Why do you evaluate strategies and improvement plans? Also, mention two basic types of evaluation.
Evaluation of strategies and improvement plans is crucial to ensure their effectiveness, efficiency, and alignment with organizational goals. It allows for a systematic assessment of the impact and outcomes of implemented strategies, providing valuable insights for decision-making and continuous improvement.     Two basic types of evaluation commonly used are:   1. Formative Evaluation: This type of evaluation is conducted during the planning and implementation stages of a strategy or improvement plan. It focuses on gathering feedback, identifying potential issues, and adjusting enhance the effectiveness of the strategy before its full implementation. Formative evaluation helps organizations make informed decisions and optimize strategies before investing significant resources. 2. Summative Evaluation: This evaluation takes place after the completion of a strategy or improvement plan. It aims to assess the overall impact and outcomes achieved. Summative evaluation provides a comprehensive review of the strategy’s effectiveness, efficiency, and alignment with established goals. It helps organizations determine the success of the implemented plans and provides insights for future decision-making.
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  • Briefly explain about new efficiency targets that are to be set?
When setting new efficiency targets, it’s important to focus on specific areas or processes where improvement is desired. Here’s a brief explanation of how to approach setting new efficiency targets:   1. Identify areas for improvement: Analyze your organization’s operations and identify areas where inefficiencies are observed or where performance could be enhanced. This could include processes such as production, customer service, supply chain management, or resource allocation.   2. Define specific goals: Set measurable targets that align with your organization’s objectives and desired outcomes. For example, you might aim to reduce production time by 20%, decrease customer response time to under 24 hours, or improve energy efficiency by 15%.   3. Consider benchmarking: Research industry standards or best practices to understand how your organization’s performance compares to competitors or industry leaders. Use this information to help set ambitious yet realistic efficiency targets.    
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  • How do you investigate new tools and strategies to meet efficiency targets? Explain with an example.
Imagine that a hotel or other hospitality business wishes to achieve sustainability goals and lessen its environmental effect. The business might investigate novel techniques and approaches to enhance its environmental performance, such as reducing its usage of energy and water and producing as little trash as feasible. We employ new technologies and tactics in the manner listed below to achieve efficiency goals:   Carrying out an energy audit: This entails evaluating the business’s energy usage and identifying areas where energy efficiency may be increased. The business has two options for conducting the audit: either hire a qualified energy auditor or use software tools.Implementing energy-saving measures: In response to the findings of the energy review, the Company may take energy-saving measures, such as switching to lighting that utilizes  
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  • What are the various ways to promote successful strategies?
There are several ways to promote successful strategies: 1. Clear Communication: Ensure that the successful strategies are effectively communicated to all relevant stakeholders. Clearly articulate the goals, objectives, and benefits of the strategy, and explain how it aligns with the overall vision of the organization. Use multiple communication channels, such as meetings, presentations, emails, and internal newsletters, to reach a wide audience.

2. Training and Education: Provide training and educational resources to help individuals and teams understand and implement successful strategies. Offer workshops, webinars, or online courses that focus on the key principles, methodologies, and best practices associated with the strategy. This empowers participants with the knowledge and skills necessary for successful implementation.

3. Continuous Monitoring and Improvement: Regularly monitor and evaluate the progress and outcomes of the strategy. Collect feedback from participants and stakeholders to identify areas of improvement and make necessary adjustments. By actively monitoring the strategy’s performance, you can identify potential challenges or bottlenecks and take corrective actions promptly.

4. Knowledge Sharing: Facilitate knowledge sharing and collaboration among individuals and teams implementing successful strategies. Encourage open discussions, idea exchange, and lessons learned sessions. This helps spread the knowledge and best practices within the organization, enabling others to benefit from the successful strategies.  
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  • Why is it important to reward participants for their contributions? Give any three examples of rewards.
Rewarding participants for their contributions is important for several reasons:

1. Recognition and Motivation: Offering rewards acknowledges and appreciates the efforts and value that participants bring to a project or initiative. It boosts their motivation, encourages them to continue contributing, and reinforces a positive feedback loop.

2. Engagement and Participation: Rewards act as incentives to encourage active engagement and increased participation from individuals. When participants know that their contributions will be rewarded, they are more likely to invest their time, energy, and ideas into the project.

3. Retention and Loyalty: By recognizing and rewarding participants, organizations can foster a sense of loyalty and commitment. Participants who feel valued are more likely to stay involved in the long term and become advocates for the project, attracting new participants.   THE THREE EXAMS OF REWARDS ARE AS FOLLOW: 1. Monetary Incentives: Offering financial rewards such as cash prizes, gift cards, or bonuses can be effective in motivating participants. This type of reward provides tangible benefits that participants can use as they please.

2. Public Recognition: Acknowledging participants publicly through certificates, plaques, or mention in newsletters, websites, or social media platforms can be a powerful way to reward their contributions. This recognition helps build their reputation and credibility.

3. Exclusive Opportunities: Providing exclusive opportunities like access to special events, mentorship programs, or networking opportunities can be highly valued rewards. These experiences can enhance participants’ skills, knowledge, and professional development.                              
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