MANM101: Business Process Management (with SAP)

Business Process Management

SAP Lab Project (30%)……………………………………………………………………………………………………………….. Page 2

Individual Assignment (70%)……………………………………………………………………………………………………………….. Page 4

Lists of Acronyms……………………………………………………………………………………………………………….. Page 8

Essential Information:

  • Submission Deadline for SAP Projects: 8 May 2023, 4 pm
  • Submission Deadline for Individual Assignments: 15 May 2023, 4 pm
  • Students need to prepare the final projects (Individual Assignment and SAP Lab Project) individually and submit them via Surrey Learn.
  • SAP Hana is available on All FASS labs and ALL central labs (including the library) computers. It is also accessible via Surrey virtual desktop.
  • All documents and files related to the final project are available on SurreyLearn.
  • Please ensure you are aware of the assessment regulation and submission:

I)    SAP Lab Project (30%)

Submission Deadline for SAP Projects: 8 May 2023, 4 pm

Each student will complete two case studies within the SAP Hana environment. The text for the case study is provided by SAP UCC and is part of their standard user training programmes (The case studies are available for download on the module’s SurreyLearn page). The SAP lab project will count towards 30% of the total mark.

For the SAP lab project, the students will be assessed based on the quality of the Business Processes created using the SAP system. The run-down of the operational (accounting) figures for each process reflects the quality of students’ work and allows direct assessment of what went right/wrong at a glance. Students will be informed about the SAP case studies at the beginning of the semester.

Format:

  • The project should be completed and submitted in the SAP Hana environment.
  • Please include the name of your MATERIAL (motorcycle) on the cover page . i.e. Material Name: UCC-MOTORCYCLE-###.
  • Your submission should include TWO screenshots (Include the screenshots in a word doc file):
  • A screenshot of the last step of Case study 1 (Step 16) and
  • A screenshot of the last step of Case Study 2 (Step 14: View Price Calculation Results, Page 48). Pick just ONE of the cost centres and take a screenshot (i.e. CC-AS###, OR CC-MA###, OR CC-CA###).

Case study #1: (50 points)

Creation of the Business Process: Working with the SAP Hana environment, interacting with the interface in the PC lab, accomplish the following objectives:

  • Create materials (objects) in the material master
  • Link these materials together in Bill of Materials (BoM)
  • Create production routings and MRP structure – Run a cost estimate of the business process

Case study #2: (50 points)

Controlling costs (Activity-based costing) in the business process established in Case study #1;

  • establish additional cost centres and corresponding cost elements
  • associated Statistical key figures with the cost elements
  • allocate costs to operate these cost centres and calculate the cost allocation into the cost elements
  • link the cost centres back into the initial business process created in Case study #1
  • Recalculate the material costs of the business process with the new cost centres included

Grading Criteria:

  • Failed marks (0) when no casework has been successfully completed/submitted.
    • 0-50 marks –Overall, unsuccessful attempts at creating a business process through the initial steps of material creation and modification of the material master are accomplished.
    • 60 marks – Case study #1 (creating a Business process) is complete but with errors in the cost estimate for the process.
    • 70 marks –Successfully completing Case study #1 to create a Business process as evidenced by the cost estimate generated in the SAP client.
    • 80 marks completed both Case study #1 and Case study #2 with errors.
    • 90 marks – Complete Case study #2 with minor allocation errors
    • 100 marks – Successfully complete Case Study #1 and Case study #2.

II) Individual Assignment (70%)

Submission Deadline for Individual Assignments: 15 May 2023, 4 pm

Each student will keep a running report with weekly entries related to the topics discussed in class. In the first week, students will pick a large company or subsidiary and discuss the operation of that company and the impact an SAP (or other ERP system) would have on the company’s operations. The report will count towards 70% of the class grade. Student grades for the write-up will be awarded based on two criteria:

  • Ability and depth in the use of concepts from the module material
    • Ability to move beyond generic descriptions and definitions and to explain the concepts concretely within the business operations of the chosen company/industry.

Format:

  • The project file should be in Microsoft word format in Times New Roman 12-point font double spaced. The word count of the project should be no more than 3000 words.
    • The word count includes everything from the first word of the introduction to the last word of the conclusion. The word count does not include tables, figures or images, and appendices. It does not include table of contents, abbreviation pages, or references (though these are not mandatory for this project). You should report the word count, your name and your student number at the beginning of your project (The cover sheet is available on the module’s SurreyLearn page.). According to the university policy, exceeding the word count limit is subject to a 10-point penalty.

CHECKLIST OF TOPICS

This is a non-obligatory checklist of the types of questions each entry in the specification document should answer.

These questions are just provided as guidance, and they provide subjects you could present regarding the nature of your chosen company. You are not expected to answer all of the questions; just pick the ones relevant to the nature of the company and the industry where it operates.

Week 1: Overview of the company (10 points)

  • Overview of the company – what are the key characteristics of the company?
    • What does the business model look like?
    • What is the nature of the industry in which it operates?
    • What are other key features that will shape the implementation operation of an ERP system?

Week 2: Organisational Structure and ERP Implementation Benefits/Problems (10 points)

  • How much and which parts of the operations can benefit from automation?
  • Which parts of operations can benefit from improved coordination between employees/work functions?
  • Are there any context/work conflicts from the introduction of ERP and processes from the day-to-day operations?

Week 3: Purchasing & Inventory Management (10 points)

  • Purchasing Function Basics
  • How your chosen company is using SAP for Inventory Management, Purchasing, MRP, Physical Inventory, Valuation, Service Master, Invoice Verification, Product Catalogs
  • Discuss some of the integration points to other SAP modules.
  • Inventory Function Basics
  • How your chosen company is using SAP for: Transfer Posting, Stock Transfer, One- Step and Two-Step Stock Transfer, Logistics Execution Levels, and Inventory Reconciliation;
  • How is your chosen company managing its inventory with SAP?
  • Discuss some of the integration points to other SAP modules.

Week 4: Production Planning and Execution (10 points)

  • How your chosen company is using SAP for Inventory Management, Purchasing, MRP, Physical Inventory, Valuation, Service Master, Invoice Verification, Product Catalogs
    • Discuss the manufacturing process cycle
    • Discuss some of the integration points to other SAP modules.

Week 5: HR Management & Asset Management (10 points)

  • Asset Maintenance Management
  • Outline the basic functionalities of SAP for EAM in the chosen company.
  • How is maintenance executed with SAP?
  • Explain a standard process of Enterprise Asset Management for the chosen company.
  • Discuss some of the integration points to other SAP modules.
    • HR Management
  • How your chosen company uses SAP for personnel development, recruitment, talent management, training, time management, payroll, etc.?
  • Outline the basic functionalities of SAP for HCM for the chosen company.
  • Discuss some of the integration points to other SAP modules.

Week 6: Financial Accounting (FI) System (10 points)

  • How does the accounting system fulfil company/industry-specific requirements?
    • How your chosen company is using SAP for processing, analysing and reporting FI data?
    • Discuss the central organisational structures of the FI module for the chosen company.
    • How is the chosen company using SAP for its financial accounting process?
    • Outline the basic functionalities of SAP for FI reporting for the chosen company.
    • Discuss some of the integration points to other SAP modules.

Week 7: Controlling Function (CO) (10 points)

  • How your chosen company uses SAP for the Architecture of the Controlling Function, Managing flow of Costs, cost Elements, cost centres, activities and key Figures, Reporting, corrective measures, etc.?
    • Outline the basic functionalities of SAP for CO reporting for the chosen company.
    • Discuss some of the integration points to other SAP modules.

Week 8: Sales and Distribution (SD)Management (10 points)

  • Overview of Sales Order System
  • How your chosen company is using SAP for Sales, Shipping and Transportation, Billing, Credit Management, Foreign Trade, etc.?
  • Outline the basic functionalities of SAP for SD for the chosen company.
  • Discuss some of the integration points to other SAP modules.
  • Projects System (PS)
  • Outline the basic functionalities of SAP for PS for the chosen company.
  • Discuss some of the integration points to other SAP modules.

Week 9: Business Warehouse, Data Lifecycle and Business Intelligence (10 points)

  • What document management data and types of external files are integrated into the Enterprise system?
  • What are the benefits and problems of using engineering and change management in the company’s operations?
  • What features should the file management tool that displays data have?
    • History and structure forms
    • Objects that belong to each other functionally,
    • Variations on Materials, Bills of Materials (BOMs), documents, classes,
    • Variations on characteristics or routings.
  • What are some of the downsides that ERP and BPM data availability create for the industry and company you are writing about?
  • What sort of decisions does the company use the ERP/BPM data for?
  • What types of Problems does Business Intelligence Solve for the company?

Week 10: Conclusion and Recommendations (10 points)

Lists of acronyms

BOM: Bills of Materials

BPM: Business Process Management CO: Controlling

EAM: Asset Management and Maintenance ERP: Enterprise Resource Planning

FI: Financial Accounting PS: Projects System

SD: Sales and Distribution

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