Bill Mental Health Case Study Reflective Essay Assignment [Solved]


Name of the Student:

Name of the University:


This essay presents a reflection based on the case scenario of Bill, who suffers from a mental health issue. In nursing practice, while dealing with conditions related to mental health require a higher level of competency skills to manage and understand the needs of the mental health patient (Söderberg, Sundbaum, & Engström, 2017). The process of development of these skills involves the ability to reflect on daily nursing practices, thus reflection is an important part of the nursing curriculum (Wain, 2017). It helps to critically analyze the situation and learn from the different conditions or situations which present as challenges, in effective and therapeutic decision-making processes, providing care, and obtaining positive treatment outcomes in mental health patients. The process of reflection is well expressed through various steps of GIBBS reflective cycle, namely, “description of the event, describing feelings and thoughts, evaluation of the situation, and analysis, conclusion and action”, which has been discussed in the essay (Patterson et al., 2016).


As I was leaving the hospital after the completion of my shift, I heard a man yelling at people before I could even see him. He looked cold and disheveled. He was found waving his half-drunk bottle of wine and had a staggering gait. When I tried to walk past him, he yelled at me, saying, “watch your back or they will get you.” The incident left me in a state of shock. (Paterson & Chapman, 2013).

Emotions: When I heard the yelling of the man, I was scared and too shocked to respond. After a few seconds, I rather hurriedly try to escape from the situation as I did not feel safe at that time, as I heard him yell, “watch your back or they will get you.” I was also very angry at the guy who seemed like a stranger, for misbehaving with the pass goers and yelling and shouting in a half-drunk state of mind. Even before I always feared being caught up in such a situation while working with patients in a mental health ward. I had never come across such an incidence and it made it feel anxious and did not know what to do about the situation I found myself into.

Thoughts: I was trying to gather or remember where have I seen this man before and after a few minutes, I was able to recollect, that he was Bill, the patient with a chronic mental health crisis, who was admitted in the mental health ward recently for an acute episode of violence and aggression. I quickly connected the dots in my mind which resulted in an understanding of this behavior (Wain, 2017). I was curious to know about where were his family members and how did he manage to be alone on the road with a bottle of wine. I thought of calling the hospital staff to verify his name and thought if they could have the contact number of his carers who could be called immediately for his assistance. After this situation, I was able to understand how alcohol abuse can alter the mental state of an individual. Many researches deduce a significant association between alcohol consumption and mental health issues, and alcohol use disorders are known to cause psychosocial discordance along with predisposing an individual to multiple comorbid conditions. I also thought of the lectures in which the topic of alcohol and drug abuse was discussed in details and I began to make mental notes of symptoms pointing towards the diagnosis of alcohol use disorder. The main points on my mental notes list was staggering gait, excessive yelling, inability to have adequate control over one own body movements and inability to control the thought process and actions. All these signs were evident in Bill (Campbell et al., 2019).

Learnings: On the evaluation of the situation I realized that I did not have a proactive approach towards handling the situation of Bill (Ardian, Hariyati & Afifah, 2019). I should have offered Bill some comfort by reaching out to him and bringing him inside the hospital. When I shared the incident with my nursing supervisor, who was still on duty, she helped me to understand that the role of a nurse is to exhibit competency skills in all critical circumstances (Potter, 2015). She encouraged me to talk to Bill and introduce myself. The role of the nurse involves building a therapeutic relationship with the patient and understanding the needs of the patient (Felton, Repper & Avis, 2018). According to research conducted by Powley, (2013) the main signs of aggression include raised voice, yelling, verbal threats, or gestures. These behaviors occur when the patients either feel disempowered or lack of acknowledgment to gain attention from their family members. Both of which can be true in Bill’s case, as he was a homeless man. No carer or family member was close to him or who could take care of him. According to Felton et al., (2017), The primary role of a nurse in dealing with patients with mental health issues is to offer acceptance and moral and emotional support to the patient by developing therapeutic communication. However, the existence of tension still exists while dealing with the patients with mental crisis such as Bill. Thus, adequate training of nurses during their academic years is essential to bridge the gap between theory and practice.

Application: I attempted to help him and make him comfortable. Bill was reluctant to be admitted at first, and continued to frighten me and yell at me, despite which I continued to wrap him in the blanket and talk to him in a way polite and assuring manner (Delaforce & Dolan, 2013). I told him that no one is coming after him and he did not have to be afraid. I asked the staff to inform his family members and admit him immediately. After Bill was stable and fell asleep, I started the process of the literature search to identify reasons by which patients get violent and to obtain knowledge on how to act under clinically challenging scenarios such as this. According to research conducted by Archer et al., (2013), it was suggested that most of the patients become violent or aggressive under the influence of the alcohol or any other form of intoxication. It was recommended that adequate counselling for addiction and rehabilitation must be provided to the mental health patients and keeping active surveillance on such patients to improve the treatment outcomes. Consultation to a psychologist was also provided for Bill’s condition and he was re-admitted for care and observation. I also researched on the challenges faced by the healthcare professionals to develop a therapeutic relationship with the mental health patient. According to the research conducted by Yoder, (2010), It was noted that the health care professionals easily fell back into their traditional practices or behavior, despite the new learning received from the educators, this is where the role of reflection becomes critical by re-enforcing the learning obtained from a situational experience to another and provides a much effective way of fortifying the learned principles or outcomes. According to A researcher named Epstein, (2014), also highlighted the challenge of increase in the nursing workload in the menta health set-ups which makes it difficult for the nurses to effectively manage their patients and communicate with them effectively by spending time with them. For instance, in case of Bill, when he was first admitted for mental illness, establishing a therapeutic relationship was not made, which led to severe consequences as this. This challenge can be addressed by the clinical governance staff and senior nursing professionals by providing sufficient resources for meeting the needs of the patient and by providing training to the nursing staff or students to establish therapeutic communication under the supervision of the senior nurses (Entwistle & Watt, 2013). The healthcare worker should focus on leaving no communication gap between them and the patient (Sedig, 2016).


The process of reflection helped me to understand the importance of developing the skill of establishing therapeutic communication with the patients in clinical practice, especially those who suffer from mental health conditions. The impact of therapeutic communication can lead to assurance, calmness in the patient, and inculcate the feeling of security and helps in building a trustworthy relationship between the patient and the nurse. The role of reflection in nursing practice is crucial for identifying the areas of weakness and opportunities to improvise when faced with a similar situation in the future. After the process of reflection, I feel empowered and competent to deal with difficult situations with mental health patients with more confidence. For nurses to develop this skill the role of senior nurses and staff members in crucial.Staffing requirements of the patients must be met and by adequate training to the nursing staff or students to establish therapeutic communication under the supervision of the senior nurses must be provided to improve the quality of care and treatment outcomes in patients with mental health illnesses.


Archer, J. R. H., Dargan, P. I., Wood, D. M., & Winstock, A. R. (2013). Hospital and prehospital emergency service utilisation as an impact of acute recreational drug and ethanol toxicity. Journal of Substance Use18(2), 129-137.

Ardian, P., Hariyati, R. T. S., & Afifah, E. (2019). Correlation between implementation case reflection discussion based on the Graham Gibbs Cycle and nurses’ critical thinking skills. Enfermeria clinica29, 588-593.

Campbell, A., Forbes, T., Mc Laughlin, A., Davidson, G., Butler, M., Blair, C., … & Mc Keaveney, C. (2019). Rapid Evidence Review: The relationship between alcohol and mental health problems.

Delaforce, C., & Dolan, B. (2013). Mental health emergencies. Accident & Emergency: theory into practice. 3rd edition. Edinburgh: Bailliere Tindall Elsevier, 211-226.

Entwistle, V. A., & Watt, I. S. (2013). Treating patients as persons: a capabilities approach to support delivery of person-centered care. The American Journal of Bioethics13(8), 29-39.

Epstein, R. M. (2014). Realizing Engel’s biopsychosocial vision: resilience, compassion, and quality of care. The International Journal of Psychiatry in Medicine47(4), 275-287.

Felton, A., Repper, J., & Avis, M. (2018). Therapeutic relationships, risk, and mental health practice. International journal of mental health nursing27(3), 1137-1148.

NMC, (2018). Standards for competence for registered nurses. Retrieved from

Paterson, C., & Chapman, J. (2013). Enhancing skills of critical reflection to evidence learning in professional practice. Physical Therapy in Sport14(3), 133-138.

Patterson, C., Moxham, L., Brighton, R., Taylor, E., Sumskis, S., Perlman, D., … & Hadfield, L. (2016). Nursing students’ reflections on the learning experience of a unique mental health clinical placement. Nurse education today46, 94-98.

Potter, C. (2015). Leadership development: an applied comparison of Gibbs’ Reflective Cycle and Scharmer’s Theory U. Industrial and Commercial Training.

Powley, D. (2013). Reducing violence and aggression in the emergency department. Emergency nurse21(4).

Söderberg, A., Sundbaum, J. K., & Engström, Å. (2017). Nursing students’ reflections after meetings with patients and their relatives enacted by professional actors: Being touched and feeling empathy. Issues in Mental Health Nursing38(2), 139-144.

Sedig, L. (2016). What’s the role of autonomy in patient-and family-centered care when patients and family members Don’t agree?. AMA journal of ethics18(1), 12-17.

Wain, A. (2017). Learning through reflection. British Journal of Midwifery25(10), 662-666.

Yoder, E. A. (2010). Compassion fatigue in nurses. Applied nursing research23(4), 191-197.

Order Now

Get solved or fresh solution on Bill Mental Health Case Study Reflective Essay Assignment and many more. 24X7 help, plag free solution. Order online now!

Universal Assignment (June 9, 2023) Bill Mental Health Case Study Reflective Essay Assignment [Solved]. Retrieved from
"Bill Mental Health Case Study Reflective Essay Assignment [Solved]." Universal Assignment - June 9, 2023,
Universal Assignment July 24, 2022 Bill Mental Health Case Study Reflective Essay Assignment [Solved]., viewed June 9, 2023,<>
Universal Assignment - Bill Mental Health Case Study Reflective Essay Assignment [Solved]. [Internet]. [Accessed June 9, 2023]. Available from:
"Bill Mental Health Case Study Reflective Essay Assignment [Solved]." Universal Assignment - Accessed June 9, 2023.
"Bill Mental Health Case Study Reflective Essay Assignment [Solved]." Universal Assignment [Online]. Available: [Accessed: June 9, 2023]

Please note along with our service, we will provide you with the following deliverables:

Please do not hesitate to put forward any queries regarding the service provision.

We look forward to having you on board with us.

Get 90%* Discount on Assignment Help

Most Frequent Questions & Answers

Universal Assignment Services is the best place to get help in your all kind of assignment help. We have 172+ experts available, who can help you to get HD+ grades. We also provide Free Plag report, Free Revisions,Best Price in the industry guaranteed.

We provide all kinds of assignmednt help, Report writing, Essay Writing, Dissertations, Thesis writing, Research Proposal, Research Report, Home work help, Question Answers help, Case studies, mathematical and Statistical tasks, Website development, Android application, Resume/CV writing, SOP(Statement of Purpose) Writing, Blog/Article, Poster making and so on.

We are available round the clock, 24X7, 365 days. You can appach us to our Whatsapp number +1 (613)778 8542 or email to . We provide Free revision policy, if you need and revisions to be done on the task, we will do the same for you as soon as possible.

We provide services mainly to all major institutes and Universities in Australia, Canada, China, Malaysia, India, South Africa, New Zealand, Singapore, the United Arab Emirates, the United Kingdom, and the United States.

We provide lucrative discounts from 28% to 70% as per the wordcount, Technicality, Deadline and the number of your previous assignments done with us.

After your assignment request our team will check and update you the best suitable service for you alongwith the charges for the task. After confirmation and payment team will start the work and provide the task as per the deadline.

Yes, we will provide Plagirism free task and a free turnitin report along with the task without any extra cost.

No, if the main requirement is same, you don’t have to pay any additional amount. But it there is a additional requirement, then you have to pay the balance amount in order to get the revised solution.

The Fees are as minimum as $10 per page(1 page=250 words) and in case of a big task, we provide huge discounts.

We accept all the major Credit and Debit Cards for the payment. We do accept Paypal also.

Popular Assignments

MGMT90280 Managerial Decision Analytics Assignment

MGMT90280 Managerial Decision Analytics Assignment 2 – Group Assignment (4,000 words) Assignment 2 Specifications – 30% Many organisations use Business Analytics to explore data, discover patterns and solve critical business problems. This assignment is designed to allow you to demonstrate that you can effectively analyse and solve a business problem

Read More »

Visualization and data processing

Visualization and data processing Total Marks – 50 09 Apr 2023 Assessment 2 The following exercises are designed to assess your understanding of concepts, implementation, and interpretation of topics in Visualization and Data Processing. Some questions may require you to search and use R functions that we have not used

Read More »

B9DA110 Advanced Data and Network Mining

Dublin Business School Assessment Brief Assessment Details Unit Title Advanced Data and Network Mining Unit Code B9DA110 Unit Leader Level: 9 Assessment Title Big Data Mining Process and Application Assessment Number 1 Assessment Type: Individual Assessment Weighting 30% Issue Date: Week of 23 January 2023 Hand in Date: Sunday 11

Read More »

Individual Assignment – Building Your E-Commerce Store

Individual Assignment – Building Your E-Commerce Store (20%) Students will create their own e-commerce store through first completing a situational analysis to determine a GAP in the market and an opportunity to launch and e-commerce store. Students will work with either, Shopify, WIX, BigCommerce or any other Software as Service

Read More »

Coursework (Project) Help

        Deadline: 04 June 2023, 11:59 am The coursework will consist of a report based on a group project (2,500 ± 5% words no leeway). You have a choice of two group projects, select ONE. Topic 1: Perfumes Part A: Discuss the different motivations identified in the literature for the

Read More »

Nursing Informatics Assignment Help

Note: The Learning Objective for the module is for the student to Demonstrate competency in the transformation of data into information and use the acquired knowledge in decision-making and the delivery of health care services. (AACN 7,8) The learning objective has been derived from the AACN Essentials. To achieve the learning objective,

Read More »

Marketing Analysis Assignment Help

NOTE: Review the class discussion on marketing and complete the required readings/viewings before beginning this assignment.  Identify two organizations (one can be yours, but only if you can view it without bias) that compete for the same business.  First, for each organization, provide the information requested below: Second,  compare and

Read More »

MBA502 Company Diversity Award Presentation

Assessment 1 Information Subject Code: MBA502 Subject Name: Emotional Intelligence, Cultural Intelligence and Diversity Assessment Title: Company Diversity Award Presentation Assessment Type: Video and PowerPoint Slides Word Count: 5–7 minutes Weighting: 40% Total Marks: 40 Submission: MyKBS Due Date: Tuesday 11.55pm Week 13 Your Task The Australian HR Institute (AHRI)

Read More »

MBA 402 Assessment 3 Case Study

MBA 402 Assessment 3 Case Study You are an independent consultant, counselling companies on corporate governance issues. You have been engaged by JKM Renew Pty Ltd (JKM) to advise them on their corporate governance structures. JKM is a land remediation business. You are unfamiliar with this industry, and decide to

Read More »

DATA4500 Social Media Analytics

Assessment 4: Information Subject Code: DATA4500 Subject Name: Social Media Analytics Assessment Title: Write a report about SMA and crisis management; Present a comprehensive Social Media Strategy to the Board Assessment Type: Creation and presentation of the strategy using PowerPoint or a similar application Word Count: 500-word report and 3

Read More »

BAFI 3257 – Corporate Financial Management

School of Economics, Finance and Marketing Master of Finance BAFI 3257 – Corporate Financial Management ASSESSMENT TASK 3 – INDIVIDUAL ASSIGNMENT Semester 1 – 2021 Marks Due Date Submission Instructions Objective In this assignment, you are required to apply techniques and concepts acquired in this course to analyse and provide

Read More »

MMP742 – Investment Valuation

MMP742 – Investment Valuation Trimester 1, 2021 Assessment Task 2 DUE DATE AND TIME:                        Week 10, 17/05/2021, 8PM (AEST) PERCENTAGE OF FINAL GRADE:        25% WORD COUNT:                                   2,500 words Learning Outcome Details Unit Learning Outcome (ULO) Graduate Learning Outcome (GLO) ULO 1: Collect, evaluate and interpret market data relevant to property

Read More »

Initial Instructions: Research Report

General Information For this assignment, the class will participate in a simple research project which you will write up as a research report with the following sections: Abstract, Introduction, Method, Results, Discussion and References. In order to successfully complete this assignment, you will need to I encourage you to work

Read More »

LST3LPC Policy Proposal

Due: Tuesday October 26 (11:59pm) Size: 1500 words Worth: 40% Submission: Turnitin Description Students are required to produce a policy proposal, including the discussion of a social issue, policy options and recommendations. To support students to complete this task comprehensively and in accordance with expectations for policy proposals produced outside

Read More »

HLT54115 Diploma of Nursing

Assessment 2: Literature Review- Evidence-Based Practice HLT54115 Diploma of Nursing CHCPOL003 Research and apply evidence to practice Instructions for Student Instructions Select one of the topics below and undertake a literature review using evidence-based Practice (EBP).   Topics The impacts of effective hand hygiene practices in nursing.Improvements in nursing interventions

Read More »

Assessment 2 – Narrated Presentation

Assessment 2 – Narrated Presentation Assessment Type Narrated Presentation of an Educational Resource Description: Teaching and Learning Outline.  In this assessment item you are required to: 1. Topic is: Blood Glucose level management and subcutaneous insulin application for patients with type 2 diabetes. 2. Conceptualise an educational resource that will

Read More »


FOOD PANDA Question 2 – Delivery performance measure Delivery Performance is the level at which an organization’s provision of products and services meets the criteria anticipated by its consumers. To achieve maximum client happiness, service providers must focus on quality. The top 2 approaches performance measure to evaluate their food

Read More »

BUSN3003 Exam – Session 2, 2021

BUSN3003 Exam – Session 2, 2021 Instructions: Please save this document onto your computer. Type your answers into the document, saving the document as you go – you don’t want to lose any answers! Once complete, upload the final document via the Turnitin Exam Submission Link on the Blackboard site

Read More »

Hospitality Services Management

Hospitality Services Management Group members: each doing 7 marks worth Chloe Kate Tori Gideon Assessment 2 Group Task – (using a Wiki) A Group Task, using a Wiki, to create a new service organisation Related Topics: 3, 4, 5 & 6. You have been assigned to a group drawn from

Read More »

Development and Construction – Assignment 3

Development and Construction – Assignment 3 Marking Guide This is a guide to help you with the structuring of your report and highlighting what specific information should be included in your report. You should use information from your previous assignments, including designs and the feasibility study, as the basis for

Read More »

Case Analysis Sarita

Sarita due Sunday 12 September 2021 2500 words ± 10% You will be marked against the criteria in the marking rubric for Case analysis. Theme  5 Stress response in health and illness and theme 6 Immunology concepts Weighting: 50% referenced using APA style. • ll written assessments are to be

Read More »

Assignment 1: Argumentative Essay

Assignment 1: Argumentative Essay Topic Healthcare professionals have an ethical responsibility to always advocate for the introduction of new treatments and technologies into healthcare. Instructions In relation to your selected topic: • Consider the application of the bioethical principles. • Consider the application of ethical theories and other ethical concepts.

Read More »

Healthcare Ethics Argumentative essay

ASSESSMENT INFORMATION   Assessment Title   Argumentative essay     Purpose The purpose of this assessment is for students to demonstrate the capacity to develop an ethical argument/s based around the four bio-ethical principles: autonomy, justice, beneficence, and non-maleficence. Students will use their chosen topic to develop a sound ethical

Read More »

Marking Guide for Assessment 1 Part B: Reflection

Marking Guide for Assessment 1 Part B: Reflection Reflection (Total of 30 marks) – Due 31st October 2021 Reflect on the desirable qualities of counselling and how these qualities shape your approach and values to counselling and/or developing a therapeutic professional relationship. Reflect on your PART A reflection and consider

Read More »

Critical Reflection scenario-based essay

Purpose: The purpose of this assessment is to deepen student’s understanding of the characteristics of leadership styles and the dynamic relationship of leadership with workplace communication and culture. Aim: This assessment provides the student the opportunity to apply and evaluate leadership styles in a scenario involving making changes to improve workplace

Read More »

MBA621 Healthcare Systems

Assessment 2 Information Subject Code: MBA621 Subject Name: Assessment Title: Assessment Type: Length: Case Study Slide Deck Individual PowerPoint presentation slides with notes 2000 words (+/- 10% allowable range) 20 slides with 100 words per slide Weighting: 35% Total Marks: Submission: 100 Online Due Date: Weeks 7 Your task Develop

Read More »

MATH7017: Probabilistic Models and Inference

MATH7017: Probabilistic Models and Inference, Project 2023                    (total: 40 points) Conditional Generation with Variational Autoencoders and Generative Adversarial Networks Overview In this project, you will work with Variational Autoencoders (VAEs) and Generative Adversarial Networks (GANs). You will build and train conditional versions of these models to generate MNIST digits given

Read More »

Surveying Plan Assignment Help

Submission Component and Marks Awarded Marks   PLAN:     Find Scale of plan and explain 4   9 Bearing and Distances of three lines 3 Plan Presentation 2 HORIZONTAL ALIGNMENT     Deflection Angles 4   18 Curve Elements 4 Chainages along the Road 10 VERTICAL ALIGNMENT:    

Read More »

Can't Find Your Assignment?

Open chat
Free Assistance
Universal Assignment
Hello 👋
How can we help you?