BSBSUS511 Assessment Task 2: Policies and Procedures Development Project

Policies and Procedures Development Project

Information for students

In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and submitting a completed project portfolio (Part A only).

You will need access to:

  • a business or simulated business which meets the requirements described in the activities below
  • a meeting space or meeting technology
  • your learning resources and other information for reference
  • Project Portfolio (Part A) template
  • Simulation Pack (if you need a case study).

Ensure that you:

  • comply with the due date for assessment which your assessor will provide
  • adhere with your RTO’s submission guidelines
  • answer all questions completely and correctly
  • submit work which is original and, where necessary, properly referenced
  • submit a completed cover sheet with your work
  • avoid sharing your answers with other students.


Activities

Complete the following activities:

  • Carefully read the following:
This project requires you to develop, implement and review at least two workplace sustainability policies and procedures for one area of sustainability within a business. You will do this by: You will also integrate sustainability into your organisation’s wider policies and procedures. Selecting a business to work with
Vocational education and training is all about gaining and developing practical skills that are industry relevant and that can help you to succeed in your chosen career. For this reason, we are giving you the choice to base this project on your own business, one you work in or a familiar with, or you can use the case study provided. This will mean that you are applying your knowledge and skills in a relevant, practical and meaningful way to your own situation!
If you choose to base your assessment on your own business or workplace, it is important that you are able to access enough information for your chosen business to be able to successfully complete each of the assessment tasks. As a minimum, this will include organisational policies and procedures related to organisational documentation, access to information sufficient to develop sustainability policies and access to stakeholders. You will make a final decision about whether to work with the case study business or a real business in the next step. 
Completing your Project Portfolio You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take to complete your Portfolio are described below.     Communicating with others You will need to communicate with stakeholders to confirm their requirements and to seek their advice and feedback. Your communication may be directly with actual staff members from within your own business or workplace. Alternatively, your fellow students and/or your assessor can play the roles of the relevant people. This communication doesn’t have to be face-to-face. Where communication is face-to-face, it doesn’t mean that all parties must be in the same room – you can use video conferencing or any other appropriate format, as long as it meets the requirements outlined in this guide and in your Project Portfolio.
  • Preparation
Select a business to work with As you saw earlier, this unit requires you to develop sustainability policies and procedures for one area of a business. Some examples of the policies and procedures that you could prepare include: sustainable meetingssustainable purchasing practicessustainable workplacessustainable productionsustainability site plans. Decide whether you would like to work with your own business or the case study business and follow the relevant instructions below.
For students working with their own business Check that you have access to the required policies, procedures, information and stakeholders that you will require. You should also decide on the area of the business that you will work with, the area of sustainability that you will focus on and the policies and procedures that you will prepare. Complete Page 4 of your Project Portfolio by: describing the businessdescribing the area of sustainability that you will focus ondescribing the two policies and procedures that you will develop. Submit Page 4 to your assessor. Your assessor must approve your business and the policies and procedures before you proceed with assessment.
For students working with the case study business Take some time now to read through the Simulation Pack for this unit. You will need to select an area of Grow Consultants to work with. Choose areas that interest you. There are some ideas given below – or you might choose another topic altogether. It’s up to you. Keep in mind though that you will need to be able to easily access information for your policies and procedures. Sustainability ideas: meetingsproduction processespurchasingtravelsustainable workplaces.
You will use your real names, backgrounds and communication preferences and styles during all role plays or simulated communication to ensure that the simulation is realistic. You will also use information from real products and services to combine with information provided in the simulation pack and include in your presentations.
Complete Page 4 of your Project Portfolio by: describing the businessdescribing the area of sustainability that you will focus ondescribing the policies and procedures that you will develop. Submit Page 4 to your assessor. Your assessor must approve your planned presentations before you proceed with your assessment. Review all of your documents Before you begin your assessment, read through all of your assessment documents including this guide and your Project Portfolio. If you are working with the case study business, you should also read through all of the documents in the Simulation Pack. If you are working with your own business or a business that you work in or are familiar with, make sure that you have access to all of the documents that you need and that you have familiarised yourself with them. Make sure that you understand what you need to do and, if you have any questions, speak to your assessor or workplace supervisor.
  • Develop a briefing report
In this first activity, you will develop a briefing report. You should conduct research relevant to your chosen area of sustainability which identifies the following: Relevant environmental and sustainability legislation, regulations and codes of practiceSources of information on sustainability, including incorporating sustainability into business planning and using it as an opportunity to identify new business initiatives.Sustainability policies and procedures developed by other organisationsLife cycle mapping processes. Here are two websites to get you started: Using your research and analysis, develop a briefing report which you will use later in this assessment. Your briefing report should address the following: Introduction, including current organisational practices. Key sustainability facts and figures and the benefits to businesses of implementing sustainable initiatives. How sustainability can be built into business planning and can inform business opportunities to reflect the organisation’s commitment to sustainability. Legal requirements in relation to workplace sustainability relevant to Grow Management Consultants, as well as any relevant regulations and codes of practices. Details of three sustainability policies and procedures researched and inclusions within the policy and procedures. An overview of life cycle mapping, including life style stages, life cycle map, life cycle matrix. Identification of the most effective strategies to reduce environmental impact relevant to your chosen sustainability area. Provide an example to illustrate this concept. Attach your example to your report as appendices; you should complete the life cycle map and life cycle matrix and mitigating strategies. Example actions should be included as below. Example sustainability actions to inform the sustainability action plan for the next 12 months. You should identify at least five ideas initially, including identifying priority actions and longer-term actions. Recommendations on suitable performance indicators that can be used to measure environmental performance once the policies and procedures are implemented. Options for strategies that could be implemented to ensure that resource efficiency within the business is continually reviewed and improved. Proposed scope of the policies, including a list of headings to be included and a brief description of each heading. Recommendations for policy options including discussion on likely effectiveness, timeframes and any costs. Work into Section 1 of your Portfolio.
Make sure you have answered all questions in each copy of Section 1 of your Portfolio. Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 1 of the Project Portfolio and make sure you attach these upon submission. 
  • Meet with your stakeholders
Now that you have developed a briefing report, you should consult with at least two stakeholders to gather their advice and feedback. At the meeting, the stakeholders will provide input into the development of the policy and procedures through their comments and ideas. Encourage their participation. During the meeting, demonstrate effective communication skills including: speaking clearly and concisely using non-verbal communication to assist with understanding asking questions to identify required information responding to questions as required using active listening techniques to confirm understanding. Following the meeting, summarise the stakeholder feedback and finalise the scope of the sustainability policies and procedures including: required outcomesKPIsmethods of implementation. Work into Section 2 of your Portfolio.
This meeting may take place with actual people who work for/who are associated with your chosen business. Alternatively, classmates or your assessor may play the role of one or more stakeholders. If in the classroom setting, you will all take turns within your group to share your individually developed briefing reports and to gather feedback and input. Your discussions should take at least 20 minutes each. This can either be viewed in person by your assessor or you may like to video/audio record the session for your assessor to watch or listen to later. Your assessor can provide you with more details at this step. If this session is not viewed in person by your assessor, you will attach proof of the meeting to Section 2 of your Project Portfolio.
Make sure you have answered all questions in each copy of Section 2 of your Portfolio. Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 2 of the Project Portfolio and make sure you attach these upon submission. 
  • Developing the sustainability policies and procedures
Develop the policies and procedures based on your briefing report and stakeholder feedback. Ensure that your policies and procedures include a statement about the organisation’s commitment to sustainability, as well as how sustainability initiatives will be incorporated into business planning and will also serve as business opportunities. Work into Section 3 of your Portfolio (note that two copies of Section 3 have been provided).
Make sure you have answered all questions in each copy of Section 3 of your Portfolio. Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 3 of the Project Portfolio and make sure you attach these upon submission. 
  • Developing an action plan
The next part of the assessment task requires you to develop an action plan to implement one of the policies and procedures which you developed earlier. Your action plan should include: The resources required for implementation of the policy (human, financial, material)A list of sources of resources requiredA priority list for implementationIndividual responsibilitiesStrategies for continuous improvementStrategies for tracking and monitoring the success of the policyStrategies for supporting implementationStrategies for reviewing implementation (How will outcomes be documented? How will feedback be provided? How will trends be identified and recorded?) An important part of your action plan should be a strategy for communicating with stakeholders to generate engagement with sustainability initiatives. As part of this, seek and incorporate feedback on your action plan from one of the stakeholders who you consulted in Activity 4. (If you are working on the Case Study business, seek feedback from your Assessor.) Work into Section 4 of your Portfolio.
Make sure you have answered all questions in each copy of Section 4 of your Portfolio. Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 4 of the Project Portfolio and make sure you attach these upon submission. 

Assessment Task 2: Checklist

Student’s name: NURULANISAH BINTI MOHD NASIR
Did the student:Completed successfully?Comments
YesNo 
Develop and review at least two workplace sustainability policies and procedures for one area of sustainability within a business or organisation?  
Consult and communicate with relevant stakeholders regarding the development, implementation and continuous improvement of sustainability policy?  
Demonstrate effective communication skills including: speaking clearly and concisely using non-verbal communication to assist with understanding asking questions to identify required information responding to questions as required using active listening techniques to confirm understanding?  
Develop workplace sustainability policies and procedures by: defining the scopedefining the objectivesgathering and analysing relevant informationconsulting with stakeholdersworking according to organisational processesembedding implementation processesembedding continuous improvement processes?  
Task outcome:SatisfactoryNot satisfactory
Assessor signature: 
Assessor name: 
Date: 
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